557 results found
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select multiple report formats at once
Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!
26 votesThank you for your feedback. We are currently reviewing this request.
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Add additional inactivity auto-exit exit date functionality so that exit dates can be set to the date the auto-exit takes place
The use case for this is coordinated entry programs. Currently, inactivity auto-exit functionality is limited, allowing the exit date only to fall on the last date of an eligible activity or the last bednight. These dates are designed to minimize overlaps in housing programs or shelters; however, this is not a concern when it comes to coordinated entry.
Many communities have time limits placed on when someone becomes inactive, and is thus no longer prioritized for coordinated entry. A great option for coordinated entry projects would be an exit date option that allows one to set the exit date for…
25 votes -
Customize user screens
Similar to the way that System Administrators can add custom fields to a Program Set-up screen, it would be helpful to be able to add custom fields to other screen types, especially the user profile screens. This would allow tracking of things like date of training completion, or notes about a user like reasons for locking/inactivating an account, tracking security breaches, or marking roles like who is an agency administrator for billing new user accounts.
25 votesThank you for your feedback. We are currently reviewing this request.
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Ability to add integer, other fields, to Service Items
Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)
25 votesThank you for your feedback. We are currently reviewing this request.
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Do not allow program start date entries to occur after the housing move-in date
The system should not allow the program start date to occur after the housing move-in date. The program start date should never occur after the housing move in date. Since the program start date defaults to the current date and allows users to save (after displaying a gentle light-orange warning that does not seem to be a deterrant), this issue continues.
24 votesThank you for your feedback. We are currently reviewing this request.
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Every screen needs to have staff creating/updating
We know that staff creating/updating any screen (enrollment, assessment, service) is available in Looker. But it is completely baffling that this information is not immediately visible in the front-end of Clarity, from the history tab, etc. A supervisor or another program staff member should be able to click on a history tab, assessments screen, etc. and immediately see who completed a certain action. This is necessary for really basic management.
24 votesThank you for your feedback. We are currently reviewing this request.
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Search within Clarity by ID for Agency or Program
It would be helpful to be able to search within Clarity for an Agency or Program by its ID. This would have been particularly helpful while addressing LSA flags.
24 votesThank you for your feedback. We are currently reviewing this request.
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[PRINTING] Add Print Ability to ALL Assessment Screens
Requesting a print function be added to ALL Assessment Screens.
There should be a readily identifiable print icon, accessible to all users.
There is currently no system dialog to print these screens.
Web browser printing functions do not work as some items on page do NOT print (on/off toggles).
24 votesThank you for your feedback. We are currently reviewing this request.
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Robust, secure messaging within Clarity
Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.
23 votesThank you for your feedback. We are currently reviewing this request.
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Allow for manual removal of clients from encampments.
Users have expressed scenarios when automations will not prompt the removal of a client from the outreach map when appropriate. Allowing users this ability will account for the scenarios in which automations are applicable.
22 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
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Service funding sources
Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!
22 votesThank you for your feedback. We are currently reviewing this request.
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[Looker] More Folder Options in Looker
Request for some additional functionality in embedded Looker:
- Allow access to sub-sub folders in the main reports folder
- Change interface to an actual folder structure (collapse folders by default, allow expanding) instead of just displaying folder names as headers
- Allow access to sub folders in agency reports folders
- Allow users to view look descriptions and dashboard descriptions in embedded Looker. Right now I think they are available in standalone, but only in standalone."
22 votes -
Full client record report
We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.
22 votesThank you for your feedback. We are currently reviewing this request.
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Documentation Requirements- Allow for logic/conditions when configuring documentation requirements
Documentation Requirements- Allow for logic/conditions when configuring documentation requirements.
When configuring documentation requirements for a program, you can only list required documents but do not have the ability to indicate AND/OR conditions. The way it works now, you can add multiple documents but the system thinks that all documents are required. This is problematic because, for some programs, we want to indicate that a driver's license OR a passport is required but the system would think both are required.
For example, for housing programs, clients would only need to show one form of ID. Either the driver's license or a…
21 votesThank you for your feedback. We are currently reviewing this request.
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Enhancing Auto Exit Monitoring in Looker for Client Enrollments
Please add a field to Looker that enables communities to easily monitor inactivity within client enrollments for activity types that trigger Auto Exit functionality. These specifications are documented in Bitfocus Help Desk articles and programmed into Clarity. The absence of a field like this in Looker hampers our ability to ensure clients are not prematurely auto-exited, making the process far more labor-intensive to monitor and spot-check than necessary.
20 votes -
Sharing on Program Level
Sharing set at a program level instead of an agency.
Departments do not work like they should for programs like RHY. It would be better to have more flexibility on where visibility can be set.20 votesThank you for your feedback. We are currently reviewing this request.
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CoCs should be able to customize denial reasons
Our CoC had agreed upon a list of denial reasons. We have been using this list for years. When we switched to Clarity, we learned that we cannot customize the list of denial reasons. We also cannot delete any of the reasons. Since the denial reasons don't seem to be HUD mandated, and CoCs can decide what those reasons are, why can't we customize?
19 votes -
Ability to delete Grant Activity information
Under funding source/grant activity there is no ability to delete. This is an issue if we make an entry in error and need to correct something that was entered previously. Currently you can add an end date, but this doesn't help if something was entered in error, incorrect data is reflected instead of being able to be removed.
19 votesThank you for your feedback. We are currently reviewing this request.
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Be able to schedule reports for more then 1 agency at a time.
I often times need to run the same report for all of our agencies. However, I am only able to schedule the report for 1 agency, when I attempt to schedule this for more then 1 it will override the previous agencies scheduled report.
19 votesThank you for your feedback. We are currently reviewing this request.
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Unlink-relink CLS assessment to other program
Street Outreach projects, now REQUIRED to record contacts via the Current Living Situation ASSESSMENT, are known for having the most occurrences of duplicate records due to the nature of their work and the population of clients being served. As hard as outreach workers & Sys Admins try, duplication of client records and associated enrollments will occur in Street Outreach settings (so much so that it is commented upon in the HUD Data Standards Manual).
When this duplication happened in the past, Admins could merge client records and link the previous Contact services from History -- after unlinking them from one…
19 votesThank you for your feedback. We are currently reviewing this request.
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