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Clarity Human Services

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Clarity Human Services

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641 results found

  1. Currently, Current Living Situation assessments can be added to a template as an additional status screen, but it does not appear in the status update as an option to select (only status update and annual update appear). We would like for users to be able to choose a CLS as the status assessment.

    10 votes

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    1 comment  ·  Admin →
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  2. A summary page or report that lists out the amount a client has received in total by funding source. Currently staff need to manually look at each service transaction and sum up the amount. This is prone to errors. It would be best if staff can easily see how much a client has received in a specific funding source. For example, how much HIF or Destination:Home funding they have received in the client's history.

    42 votes

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    6 comments  ·  Services  ·  Admin →
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  3. Adding time tracking to other Service Categories, particularly Mental Health.

    7 votes

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    0 comments  ·  Services  ·  Admin →
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  4. Our community is running into an issue where children whose parents are separated but both receiving services have multiple client records made for them to avoid creating households that connect separated partners. (A child has a different record associated with each parent.)

    We need a way to associate children with each parent's household without having their parents be in the same household that doesn't require duplicative records and ideally minimizes overlapping enrollments.

    21 votes

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  5. With the Oct 1, 2025 update, the VA Financial Services now appear on the History tabs with the "Date Provided" as both Start and End Date. Our users need to be able to easily see the Financial Start and End Dates. For example, if you pay October rent on September 25th, you only see 9/25/2025. We need to also see "10/1/25 to 10/31/25". Without those dates, it is very confusing to the users. Having to edit the service just to see which month we provided rent is not intuitive. Please find a way to add the Financial Start and End…

    10 votes

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    0 comments  ·  Services  ·  Admin →
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  6. It would be helpful to include program exit destinations and their addresses in the program roster. Adding this information would assist service providers in accurately tracking and evaluating exit destinations, as well as the locations where participants are being housed. This would also help identify any incorrect exit data.

    11 votes

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    2 comments  ·  Reporting  ·  Admin →
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  7. Is there a way to automatically remove households from the current Community Queue when a new VI-SPDAT is completed, so they appear on the correct priority list?

    For example, if a client originally completes a Singles VI-SPDAT and later completes a Family VI-SPDAT, they remain stuck on the singles queue. We need a way for the system to automatically remove them from the singles queue and allow the family VI-SPDAT referral to appear on the family queue instead.

    The only solution we have found is deleting the old queue referral, and re-referring to the queue from the new VISPDAT. We…

    9 votes

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    0 comments  ·  Referrals  ·  Admin →
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  8. I need a current Staff List Field that rolls all active staff per enrollment into one cell. Without this my roster in looker will generate double records. Some functions are not available for the version of looker I am utilizing. If a developer could add that field that would be great! =)

    10 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. Our community has programs that are interagency and at times we need to create additional agencies in which staff from multiple agencies have access and track information.
    Allowing us to set up departments under their additional agency access would be helpful in ensuring people are able to see what is going on, but only access the programs they are supposed to. It would cut down on accidental enrollments into incorrect programs.

    3 votes

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  10. As an HMIS Lead for our CoC, we would benefit from a toggle that would send notifications to assigned staff who have a clients who has been inactive for more than 90 days. We're finding that many clients in our HMIS are remaining open with no contact and we're hoping to prompt a reminder for the case manager so that they will update services, case notes, or CLS as needed.

    We're hoping that this type of functionality might be similar to the toggle that allows end users to receive reminders for annual assessments.

    Priority: Level 3

    16 votes

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    1 comment  ·  Admin →
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  11. Rather than making two versions of an assessment where one program has extra questions, could we make something where we make a display constraint on specific questions, such that if a client is in a specific program then questions populate, but hide otherwise? Thank you!

    4 votes

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    1 comment  ·  Admin →
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  12. When looking through the completed and denied tabs, some of our partner agencies are having to go navigate to the 10, 15, 20th page of clients to get to the most recent completed or denied referrals. There is the current ability to sort by date, but it is only oldest to newest. It would be extremely helpful to be able to sort newest to oldest. Thanks!

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  13. It would be really efficient if we could go to a specific unit in the Inventory page and enter/exit clients from there, rather than clicking on client, program, unit, add unit/bed.

    Could this be done?

    5 votes

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    0 comments  ·  Inventory  ·  Admin →
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  14. What: Adds admin option to refresh or save prior saved client screens.

    Why: Whenever screens are updated, the user has to manually save the screen for those new updates to take effect. This is especially true for assessments were scores become "stale" whenever changes to the assessment/assessment processor are made.

    How: For each screen add option to "Refresh/Re-save" (Yes/No). If yes, then allow for additional criteria such as on or after this date for "Date assessments Added" or "Assessment Date."

    Logic: If change is due to new field, add warning that the "New changes made to assessment questions - Please…

    3 votes

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  15. Currently, the unit description textbox related to Clarity Inventory is 255. This is too short for many providers and should be higher.

    6 votes

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    2 comments  ·  Inventory  ·  Admin →
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  16. The program merge tool allows you to enroll group members after a program enrollment has been created for one or more clients.

    The opposite would be helpful as well, a way to remove members from a group enrollment while preserving services.

    2 votes

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    1 comment  ·  Admin →
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  17. Requesting to add feature to include clients' Unique ID in barcode format to the [GNRL-106] Program Roster report. The barcode could be its own column or placed in the same box as the existing Unique Identifier column akin to the [CLNT-103] Photo ID Card

    As we are implementing the Attendance Based Feature for our CoC, this is a question that some of our providers are asking about for easier barcode scanning of their clients.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Allow for a tracked characteristic to be built off the AMI data uploaded to system variables to ensure that an AMI tracked characteristic can be created to directly match the AMI eligibility that is set up under a program. This will aid matchmakers in making appropriate referrals from the queue.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  19. It would be fabulous if we could set up Street Outreach programs to auto-exit clients when they enter Emergency Shelter, or obtain housing (enrolled in Perm Housing program or move-in date entered) similar to CE. Often we have agencies that conduct street outreach and they are not the same agency that provides temporary or permanent housing.
    Allowing clients on the street to be auto exited from the SO program with the date and location of either temp or perm housing would enhance data quality for communities.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  20. Would it be beneficial to set the privacy at a project level rather than the agency level?

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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