Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)

If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

It would be very helpful for my users if our training site had a very different color scheme from our live site. That would help prevent accidental entry of real data in the training site.

I cannot stress this need enough. The ability to view standard and custom reports/Looks and toggle filters in the reports/Looks should be standard across the board for ALL users, regardless of their access to building reports/data analysis. The data that users enter is only as useful as it is VISABLE to staff and managers. Users should be able to view reports as needed and not have that access unnecessarily bottlenecked at the Agency Manager level. This is not a novel request-- other products do this.

The ability to mark multiple/all messages in the Clarity Inbox as "read".

Have the client merge tool include data quality markers to help determine which record is the best primary based on the quality of the data entered.

Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.

Having to publish custom fields to Looker before being able to analyze those assessments at all is prohibitive and discourages data use. Instead, fields should be immediately available as field/question-answer pairs in Looker, so we can pull the data out, crosstab it, etc.

When moving from other platforms to Clarity, we were extremely disappointed to lose the functionality of staff not being able to run custom reports that data and evaluation staff (Agency Managers) build, and to filter them accordingly. Program managers running their own reports has been part of our workflow and efforts to build data culture for years. It is unfathomable that Clarity does not allow us to save and organize reports for end users to run. Please figure out a way to do this!!

Please allow Agency Managers to set up custom assessments and fields, if/when allowed and configured by System Administrators.
For certain communities, agencies have a lot of expertise in designing and conducting monitoring and evaluation and have been driving this for years if not decades. Please consider a platform to allow Agency Managers to design fields, assessments, and screens.

Currently, if a system administrator toggles on and then toggles off "Enable All Client Forms" in Agency Overview, the system removes any forms that were previously added to the Client Forms section. I suggest adding a warning pop-up message for this action ("Warning: this action will remove all forms currently in the Client Forms section" or something like that).

Allow User Policy Enforcement to be established for each CoC so each CoC in a multi-CoC instance can establish its own User Policy.

When requested by a client, it would be beneficial to have the ability to lock down a client record at the System level, where only System Administrators can see the data regardless of whether the client has had data entered at multiple agencies.

Customer Request:

1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
[SEE SCREENSHOT]

Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

It would be beneficial for Agency Managers to have the ability to create dashboards instead of that functionality being limited to only the System Admin role. Agency evaluation staff know what their staff need/want to know for evaluation and reporting needs. Dashboard creation sitting only with the System Admin role creates an unnecessary bottle-neck for agencies that have custom reporting knowledge and capacity.

The conference just isn't the same without made-to-order Belgian delights and a giant tub of whip cream. Get with the program.

There are situations where customers may want different sharing settings for Location information and Contact information, but both features share the same sharing settings. Can these be separated?

Note that the Sharing settings for Contacts and Locations are labeled as just "Location". At a minimum, the label should read "Contacts/Location" to reflect the actual functionality.