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Clarity Human Services

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Clarity Human Services

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461 results found

  1. Standardize system logic for "deceased." Outreach module already indicates if the participants is housed/deceased (https://get.clarityhs.help/hc/en-us/articles/1500003859462-Clarity-Human-Services-April-2021-Feature-Updates) this should be standardized across the system. And should include warnings when a deceased participant is being enrolled with a start date of the deceased date.

    59 votes

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  2. Client Unique Identifier (UID) is only visible on the Client Profile tab. Our users would like to be able to see the UID while navigating through all client-related tabs including History, Service, Programs, etc. Our users suggested including the UID to the right of the client's name in the header.

    54 votes

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    Started  ·  4 comments  ·  Admin →
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  3. Some customers may be responsible for running 40-50 CAPERs at one time for the quarterly ESG CV submissions. Is there any way System Administrators can have “special permissions” to run multiple reports?

    54 votes

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  4. Add functionality to bulk delete or mark all as read for Clarity messages. Some of our users have hundreds of message notifications of referrals because of our recent CES migration, and they would like a quick way to clear them out.

    53 votes

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    Started  ·  8 comments  ·  Admin →
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  5. Clarity would be so much more robust and flexible if client privacy settings were tied to the client and not the agency. Our community offers clients the ability to revoke consents. We also import data from another system so we are forced to choose between database health (client matching on) or client privacy. All of these issues would be resolved if client privacy was set at the client level vs. the agency.

    51 votes

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  6. Customers would like the ability to carry forward ("cascade") any data collected prior to an exit as the response collected during an auto-exit.

    Such functionality would be different from the current 'Exit Screen Fields Due to Inactivity' functionality. Instead of pre-defining default exit data for an exit field, customers would have the ability to allow the most recently collected data (something collected during enrollment or a status update, for example) to carry forward into the corresponding exit field when an auto-exit takes place.

    48 votes

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  7. In order to clean up our Coordinated Entry and Community Queue data, we sometimes need to re-enter/edit/backdate referrals. Our COC analyzes metrics like time between referral date to housing, referral date to program entry, etc. and applying the current system date when adding a referral isn't always accurate.

    43 votes

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    Started  ·  Danielle Robadey responded

    Thank you for your feedback. We are currently developing a feature or update related to this item.

  8. It would be great if we could type in the dates for reports instead of selecting from the calendar.

    42 votes

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  9. While Outreach itself is mobile-friendly, the rest of Clarity is less so, leaving outreach workers with a mixed Clarity experience when collecting client data.

    This includes client search, assessments, program enrollments, services, current living situation, etc.

    40 votes

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  10. Request access to LookML

    LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.

    38 votes

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  11. It would be useful to have the following updated and pushed to "Data Analysis" section in the Help Center of the Bitfocus website, every time Looker or SQL Access has been updated:

    • A "Clarity to Looker Data Dictionary" showing all the fields available in all of the Looker models
    • A diagram of how the tables relate in Looker
    • SQL Access fields list showing all the fields available
    • A diagram of how the tables relate in SQL Access

    It would also be helpful to include field descriptions, HMIS metadata, table name, and name.

    37 votes

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    Planned  ·  7 comments  ·  Admin →
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  12. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    33 votes

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  13. Currently, the max allowed file size for upload is 4 MB (4112 KB). Is it possible to increase the file size for upload to 7MB? We have a few providers that are attempting to go paperless and require to upload large files.

    33 votes

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    Planned  ·  9 comments  ·  Admin →
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  14. Some agencies operate programs across multiple HUD CoCs; the agency can only be assigned to a single CoC, but its programs can be assigned to multiple CoCs. Access to a CoC's Coordinated Entry Community Queue is based on the CoC assigned at the agency level, not the CoC(s) assigned at the program level. This prevents programs that operate in other CoC(s) to view the Community Queue(s) for the CoC(s) they operate in.

    If an implementation has their Coordinated Entry Type set to "Continuum of Care Based" in their system settings, they should be able to allow agencies that operate programs…

    32 votes

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    Started  ·  0 comments  ·  Admin →
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  15. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    29 votes

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    1 comment  ·  Admin →
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  16. Currently, multi-select fields are only available to be set up by BitFocus. Instead, system admins need to use multiple checkbox fields for each option. Typically, select-all-that-apply questions have many, many choices (even when those questions are designed well and thoughtfully). This quickly eats into custom field limits and custom field publishing to data analysis (both of which are very bad design elements themselves). Please improve this.

    28 votes

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    1 comment  ·  Admin →
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    Planned  ·  Danielle Robadey responded

    Thank you for your feedback. We are in the planning phase of a feature or update related to this item.

  17. Users at times enter in start dates that occur after the exit date or vise versa. Similarly, users enter Housing Move-in date that may be outside the enrollment (before start date or after exit date).

    While there are canned reports ([DQXX-121] Project Start Date > Project Exit Date, [GNRL-106] Program Roster), a pro-active approach would be better.

    Also, include logic that detects if enrollment dates are future dated and either generate an alert or possibly and this as "On/Off" switch for system admins to manage.

    27 votes

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    1 comment  ·  Admin →
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  18. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    26 votes

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    1 comment  ·  Admin →
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  19. When a Clarity user leaves and agency, there should be a way to switch all clients on that user's caseload en masse and change them to another assigned staff member, rather than having to go to each client's program page individually.

    25 votes

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    1 comment  ·  Admin →
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  20. Customer requests a feature to alert a user that is creating a new Enrollment for a client when there is already another open Enrollment (i.e. without an Exit Date) at another Agency that would overlap.

    25 votes

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