Clarity Human Services

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Clarity Human Services

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  1. Update the Client Privacy functionality to allow for marking clients private even when they are associated with multiple agencies. Currently, this option is disabled if the client has multiple agencies working with them, and there are cumbersome workarounds to get the client data protected when needed. This enhancement should allow us to mark the client private, and then data will be limited to the agencies that are currently working with the client. Our local consent revocation policies state that any previously shared information will still be shared if a client revokes consent, and data will, moving forward, be limited to…

    1 vote

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  2. Currently, enrollment type care team members are not visible across agencies if the sharing settings for Service/Programs/Assessments data are turned off across agencies. It would be great to be able to see those Care Team Members without making all enrollment data visible--this would allow for greater coordination between providers in our community while still protecting clients' privacy.

    1 vote

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  3. There are situations where customers may want different sharing settings for Location information and Contact information, but both features share the same sharing settings. Can these be separated?

    Note that the Sharing settings for Contacts and Locations are labeled as just "Location". At a minimum, the label should read "Contacts/Location" to reflect the actual functionality.

    3 votes

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  4. This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    2 votes

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  5. When requested by a client, it would be beneficial to have the ability to lock down a client record at the System level, where only System Administrators can see the data regardless of whether the client has had data entered at multiple agencies.

    3 votes

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  6. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    4 votes

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  7. We would like a way to have the notes from multiple queues cascade to other queues. Often we have people willing to relocate, so they will be on multiple queues, it would be best to have open communication between all the queues, so we do not duplicate efforts.

    1 vote

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  8. At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.

    2 votes

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  9. Currently, the Private toggle in Assessments is determined by the Agency's Sharing Group settings. Changing the Service/Programs/Assessments Placed sharing setting to Not Shared will make the Private toggle disappear on Assessments. This is inconvenient if Service/Programs/Assessments Placed needs to be set to Shared, but the Private toggle still needs to be absent from selected assessments.

    1 vote

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  10. 1 vote

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  11. Allow System Admins the ability to mark profiles private, regardless if it is a shared profile or not, and allow access to only designated agencies.

    1 vote

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  12. 0 votes

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  13. We would like the client reports (like Client History report) to pull information based on the data sharing levels established in the system, rather than just pulling the information entered by your agency.

    So the Client History report for example would show the exact same information that you are able to see in the Client History tab.

    0 votes

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