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Clarity Human Services

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Clarity Human Services

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  1. When a user selects "add form" in the program Forms tab and then"upload form", and has not selected a form name, the file is uploaded with no title.

    This is causing reporting issues when tracking required program forms, and making it difficult to find specific uploaded documents in the Forms tab.

    We would like to please request that selecting a form template be required when uploading documents to forms.

    1 vote

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  2. Please add a line for Client Doesn't Know/Client Prefers Not to Answer/Data Not Collected in the Sheltered Report age categories that coorespond with household category data entry into HDX.
    While the grand total of persons is at the bottom of the report, if someone refused a date of birth and there is not an approx date of birth in HMIS, that person is NOT counted in the household tallies and it makes data entry more difficult.
    We enter our unsheltered count into HMIS, and volunteers don't always enter an approx DOB or age range when administering surveys. We pay for…

    1 vote

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  3. Our community is running into an issue where children whose parents are separated but both receiving services have multiple client records made for them to avoid creating households that connect separated partners. (A child has a different record associated with each parent.)

    We need a way to associate children with each parent's household without having their parents be in the same household that doesn't require duplicative records and ideally minimizes overlapping enrollments.

    11 votes

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  4. In Career Services we often send out information on job openings and Career Fairs. Can you please add a function on the Career side of HMIS that allows for a mass email to be documented to the entire active caseload for this type of general correspondence as opposed to having to enter it over 100 times for each individual we are contacting. Thanks!~

    1 vote

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  5. 5 votes

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  6. You can only enter the service category for a service-based measure. It would be much more helpful to be able to choose the specific service item name instead. The categories are too broad to use them as measures.

    1 vote

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  7. Improve scoring functionality for multi-select fields in the assessment processor. Allow users to score based on number of fields, or specific fields being selected without having to create a new condition for each possible combination of selections.

    1 vote

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  8. When adding a new SSVF program in HMIS and auto provision is toggled on at Setup, a list of SSVF services are added to the agency, in addition to the SSVF services that are already there. So now there are multiple SSVF services with only one program toggled on in each service, when the multiple programs can be toggled on in just one service.

    1 vote

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  9. Many screen types in Clarity can be customized in the screen editor section. This includes the ability to add custom fields to these screen types. It would be nice to be able to customize Vendor screens so that details like the Vendor ID and vendor location (custom fields) can be added. This will help with reconciling service funds between HMIS and accounting software.

    2 votes

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  10. As an HMIS Lead for our CoC, we would benefit from a toggle that would send notifications to assigned staff who have a clients who has been inactive for more than 90 days. We're finding that many clients in our HMIS are remaining open with no contact and we're hoping to prompt a reminder for the case manager so that they will update services, case notes, or CLS as needed.

    We're hoping that this type of functionality might be similar to the toggle that allows end users to receive reminders for annual assessments.

    Priority: Level 3

    7 votes

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  11. When using Dark Mode in the new Clarity UI, the scroll bar is very difficult to see. i know a lot of folks probably just use the mouse wheel, but it could be useful to ensure this UI element has a higher contrast for folks who prefer using that.

    1 vote

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  12. Greetings- We have recently added a new field for geolocation to the clients enrollment to add zip code of last permanent address. However, if we choose to display this in the location tab, the type shows up as "field geolocation" instead of the field name. We would like to see the field name appended to the field geolocation type (or the field displayed in another column) so that users can differentiate what field geolocation data that are viewing on the location tab. The user would have to find the enrollment where that data was collected to understand what data was…

    5 votes

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  13. We regularly have programs that have a requirement for all of their clients to be entered into CES. We'd love to see a 'canned' report that can pull all clients enrolled in a program AND who are enrolled in (or not enrolled in) CES and who the assigned staff member is for their program.

    Example: Client is enrolled in SO program, report would pull client info, assigned staff info and have a 'yes' or 'no' indicating if the client has an active CES enrollment.

    This would help agencies/programs that have this requirement to pull a report, immediately see which clients…

    1 vote

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  14. Please add the remaining enrollment data fields to the Client Enrollment Details report. It does not include income, disability status, etc. Our users need this for auditing purposes as printing to pdf on the enrollment screen results in web links covering up the top lines of the page.

    1 vote

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  15. Please add enrollment CoC to the Program Roster to help users identify participants active within a specific period by the enrollment CoC or add a filter to the report so the roster can be filtered by CoC, or both.

    2 votes

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  16. Please add enrollment CoC to the Program Roster to help users identify participants active within a specific period by the enrollment CoC or add a filter to the report so the roster can be filtered by CoC, or both.

    1 vote

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  17. The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.

    I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.

    2 votes

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  18. When clients are going from, for example, a RRH project managed by provider A that is now being managed by provider B, having the Reason for Leaving (exit_reason) picklist option "Project Transfer" would be most helpful for reporting.

    1 vote

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  19. Users are able to have inconsistent data when they enter Y/ N to income, non-cash, health insurance and disability and have or do not have sources. Currently there is a warning that pops up when these occur, but we would like to prevent the user from saving the record with these data entry inconsistencies.

    1 vote

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  20. When updating households that have a Head of Household with an existing enrollment it would be beneficial to have the newly added family members enrollment date be defaulted to the date of the head of household's enrollment vs today's date. This would create less household issues to cleanup later.

    1 vote

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