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Clarity Human Services

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Clarity Human Services

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633 results found

  1. Would it be beneficial to set the privacy at a project level rather than the agency level?

    1 vote

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  2. With the new interface, it would be great to either have the recent search of clients collapse/expand in one of the action hub boxes by way that the client's names aren't already visible.

    1 vote

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  3. Our community is experiencing multiple duplicate entries that are flagging on our LSA. Is there possibilities to troubleshoot the workflow that is allowing same project enrollments along with same project type enrollments?

    Maybe looking into adding a warning before users begin the second enrollment.

    1 vote

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  4. Rather than making two versions of an assessment where one program has extra questions, could we make something where we make a display constraint on specific questions, such that if a client is in a specific program then questions populate, but hide otherwise? Thank you!

    3 votes

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  5. Sometimes, if we hit an unresolvable issue with a field, we have to make a new one - which can impact reporting because that also means we need to make new looks/dashboards, and then we can't aggregate between the old and new version of a field. In some cases, could we look into allowing the field type and other settings to change later/not be permanent?

    Examples include:
    1. swapping a number field to a dollar field and vice versa
    2. swapping a checkbox to a picklist (within reason, probably couldn't go the other way around)

    2 votes

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  6. When using the drill down feature in a look - would like please client UID and/or client name. A lot of times we are looking for lists of clients and the only way to confirm who the client are - is to click into their profiles one by one.

    2 votes

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  7. The program merge tool allows you to enroll group members after a program enrollment has been created for one or more clients.

    The opposite would be helpful as well, a way to remove members from a group enrollment while preserving services.

    2 votes

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  8. Currently, when a client shares their location through the portal, this information does not appear on the outreach map.

    Would it be possible for this shared location data to also be displayed on the outreach map? This feature would be very helpful for tracking and coordinating outreach efforts more effectively.

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  9. When looking through the completed and denied tabs, some of our partner agencies are having to go navigate to the 10, 15, 20th page of clients to get to the most recent completed or denied referrals. There is the current ability to sort by date, but it is only oldest to newest. It would be extremely helpful to be able to sort newest to oldest. Thanks!

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  10. With the Oct 1, 2025 update, the VA Financial Services now appear on the History tabs with the "Date Provided" as both Start and End Date. Our users need to be able to easily see the Financial Start and End Dates. For example, if you pay October rent on September 25th, you only see 9/25/2025. We need to also see "10/1/25 to 10/31/25". Without those dates, it is very confusing to the users. Having to edit the service just to see which month we provided rent is not intuitive. Please find a way to add the Financial Start and End…

    10 votes

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  11. As a user, I can make a unit inactive from the Inventory Module, but I cannot end the inactive status without going to Manage Sites. I would like to end a unit's inactive status from the Inventory Module.

    Add the ability for a user to end a unit's inactive status from the Inventory dashboard.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  12. When using this, I can only pull data with field values "equal to", such as "clientID" is "equal to" "12345". An example of what we need is to pull records where "end date" is "less than" a given date, such as today. Ultimately we want to edit the results of this pull. Doing it one at a time is just as bad as editing directly in Clarity.

    1 vote

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  13. Is there a way to automatically remove households from the current Community Queue when a new VI-SPDAT is completed, so they appear on the correct priority list?

    For example, if a client originally completes a Singles VI-SPDAT and later completes a Family VI-SPDAT, they remain stuck on the singles queue. We need a way for the system to automatically remove them from the singles queue and allow the family VI-SPDAT referral to appear on the family queue instead.

    The only solution we have found is deleting the old queue referral, and re-referring to the queue from the new VISPDAT. We…

    9 votes

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    0 comments  ·  Referrals  ·  Admin →
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  14. It would be really efficient if we could go to a specific unit in the Inventory page and enter/exit clients from there, rather than clicking on client, program, unit, add unit/bed.

    Could this be done?

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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  15. We use Clarity assessments for creating budgets for the client, and in particular have an automatic calculation on a dollar field to compare income to expenses. Occasionally clients will have a negative balance here, where expenses exceed income, which would manifest in the field as a negative number - but dollar fields aren't currently built to allow you to save a negative number.

    This creates a problem as we need to know if a client is operating at a deficit in order to best know how to help them.

    Would it be possible to tweak the dollar field so that…

    3 votes

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  16. View the Phone and Email fields entered under the CONTACT screen AND view the address field entered under the LOCATION screen on the PROFILE screen. Being able to view the CONTACT and LOCATION info. on the PROFILE screen would be helpful for ease of access.

    1 vote

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  17. It'd be nice rather than dissapearring the currently selected agency from the agency list, if it were highlighted.

    I'm occasionally going down the list agency-by-agency, and it'd help to know which one I'm currently on.

    Makes it easier to confidently select the next agency.

    2 votes

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  18. When running a system-wide or agency-level staff report, it would be valuable to include a distinction between users who have been:

    Inactivated due to non-use (system-triggered status)

    versus

    Deactivated by the agency (agency action).

    This enhancement would allow agencies and the HMIS Lead to more quickly identify the reason for account status changes. It would also support compliance with HUD Standards by improving accuracy and efficiency in monitoring user access.

    1 vote

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  19. When UCTs are changed on the inventory module, currently the beds need to be reassigned to the same participants. It would be ideal if this was automatically done.

    1 vote

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  20. It would be helpful to include program exit destinations and their addresses in the program roster. Adding this information would assist service providers in accurately tracking and evaluating exit destinations, as well as the locations where participants are being housed. This would also help identify any incorrect exit data.

    10 votes

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    2 comments  ·  Reporting  ·  Admin →
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