Clarity Human Services

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Clarity Human Services

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  1. 4 votes

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  2. Submitting a request to add custom elements at entry/exit/update to the Data Quality Model.

    2 votes

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  3. We would like to see updates to the HMIS Population Over Time model

    It would be useful to have more data elements including:

    a. Household Type

    b. Relationship to Head of Household

    c. Project Start/Exit Month/Year just like setup in HMIS Performance and Client Model.

    d. Reporting Period Start/End Date

    e. Referrals

    Etc.

    1. It is currently difficult to perform population-based measure without additional data elements in this model. Using a Merge Query doesn't work for visualizations requiring pivot. For example

    a. How to get Households served by different project types over time pivoted by Household Type?

    b. In a quarter…

    2 votes

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  4. Clarity is not currently meeting our CoC’s need to easily understand what’s due with Assessments and add as needed. There are several points of feedback we have about the Assessments tab within a Program Enrollment, to make it clearer for our end users. This is made more important by the Current Living Situation assessment now being required.

    Current issues for our end users are:

    · Current heading is “Status Assessments” which to them = Status Update Assessment

    · “Assessment Due” is unclear- what kind of Assessment is due? Annual, Status Update, Current Living Situation? No way to click through. If…

    6 votes

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  5. We know that Current Living Situation needs to be entered anytime there is contact with a client, or at least every 90 days as community-defined, in our Street Outreach and Coordinated Entry programs.

    Our Call Center enrolls Coordinated Entry clients; most homeless clients are simultaneously enrolled in Street Outreach. Street Outreach then continues to work with these clients – and it seems would need to enter Current Living Situation updates in both the Street Outreach and Coordinated Entry enrollments, which is redundant.

    Can you add a feature in Clarity to cascade CLS updates?

    4 votes

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  6. Using the data analysis tool, customers want to quantify the shelter-utilization migratory movements of clients with multiple emergency shelter entry-exit within a reporting date range – eg: 2 years. For example, a client has emergency shelter entry-exit history and has moved from zipcode 12345 -> 23456 -> 34567 -> 45678. The goal is to quantify each of these zipcode-to-zipcode records (eg: how many clients went from zipcode 12345 to 23456) and map this migration flow using “connect with lines”.

    6 votes

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  7. Make tooltips text associated with data fields available on mobile devices. Currently, the tooltip text is only accessible on desktop devices.

    3 votes

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    1 comment  ·  Outreach  ·  Flag idea as inappropriate…  ·  Admin →

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  8. When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. do not follow or get moved to the correct enrollment which requires staff to delete the services, notes, files that might have been placed at the incorrect project/program and then re-enter all of those items. It would be helpful if the "move" tool moved all items related to the enrollment.

    3 votes

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  9. Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!

    2 votes

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  10. 1 vote

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  11. 1 vote

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  12. I have many agencies that use the SSOM assessment, this was an assessment created by Bitfocus but there is no report to pull these fields out in a meaningful way and the fields are not available in looker. It would be helpful if these fields were available so reports can be built.

    7 votes

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  13. While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.

    1 vote

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  14. We have received feedback from CoC partner agencies about using the calendar:

    "When scheduling appointments, first the report of appointments has to be run to see if there's any conflicting appointments.

    It takes FOREVER (feels like it) for a report to be run. Then you have to go put in the appointment after the report shows up.

    Then you have to rerun the report to make sure the appointment you scheduled is on the guests schedule and wait for FOREVER again....

    If there's anyway we could have a quicker way to access each guest's schedule that would be great.

    It…

    1 vote

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  15. Having finer control over Sharing for Notes would be very helpful. Customers wishing to grant "read-only" Clarity access to community members don't necessarily want them reading everything about clients.

    It would be helpful to have the ability to control Sharing for specific Notes-type, not only at the Agency level, but also at the Program level.

    2 votes

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  16. Would it be possible to reveal the SPM Report Date Filter and SPM CoC Code Filter fields in the HMIS Performance Model in the same way that [Reporting Period Start Date] and [Reporting Period End Date] have been made available to allow for more intuitive dashboard filters?

    For example, using the Reporting Period Filter on a dashboard with enrollments and Current Living Situation assessments & using the [Reporting Period Start Date] and [Reporting Period End Date] fields to limit to just CLS records that occurred during the reporting period filter dates.

    3 votes

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  17. Include Funding Code, expense amounts and dates, and Service notes in the first excel sheet of the report.

    2 votes

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  18. We are now using multiple queues and for users who work with queues it would be better for them to default to the queue that we determine, as well as to be able to order the queues in the way we designate. There is something clunky about user experience of having to look at the names of the queues and click on the one that you want to use -- having it default to a main queue and also having the order of the queues be meaningful will help in this area.

    1 vote

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  19. Create a System Label that acts as a banner to reminds end users to view ROI language and enter the correct dates on start and end date fields.

    1 vote

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  20. In Looker, there are currently tables for entry data, status update data, and most recent data (labelled "update/exit" but pulls data for all clients regardless whether updates or exits exist). Please add a table for exit data. Yes, one can use the update/exit and filter it down to exited clients but that can't be combined with active clients without a merged look. E.g. Something as simple as:

    ClientID - Entry date - Exit date - Income at entry - Income at exit

    requires a merged look to avoid returning "income at exit" for clients who are not exited.

    1 vote

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