694 results found
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New Interface: Add Unique ID to Queue List
Our matchmakers would like the ability show the Client Unique ID in the queue results in the new interface as an alternative to the client name. This leads to a better use of the queue for a PBNL since it is anonymised.
1 vote -
Program Deleted (Yes / No) Added to Looker
Program Deleted (Yes / No) should be in a field in Looker. At a minimum it should be in the Project Descriptor Model. The Project Descriptor model contains 24 Deleted (Yes / No) fields, but not Project Deleted (Yes / No).
Agencies Deleted (Yes / No)
Agency Funding Sources Deleted (Yes / No)
Agency Funding Sources Program Deleted (Yes / No)
Agency Sites Deleted (Yes / No)
Bed and Unit Inventory Deleted (Yes / No)
Bed and Unit Inventory -- Historical Deleted (Yes / No)
Eligibility Presets Deleted (Yes / No)
Encampment Categories Deleted (Yes / No)
Encampment Status Deleted…7 votes -
Add Null Condition for Tracked Characteristics
We can't filter on tracked characteristics when the question is not answered. This is important. For example, when a custom total monthly income question is left blank is different then when the total is less than <1. There is no way to include null answers in filters for tracked characteristics.
1 vote -
Show Program Restrictions Alert in Programs in Horizon
In the old Clarity user interface, if a client has a program restriction assigned it will show an alert when trying to enroll them in a program. Could we please add this to Horizon as well so that staff who may not be tech savvy enough to find the Program Restriction new location can still see the alert? Thank you!
Currently, an alert is present in Horizon, but only shows up if a client is viewed from an already enrolled program, which doesn't stop someone in the moment of enrolling.
1 vote -
Ability to adjust sizes of checkboxes in new Horizon interface
In the new Horizon interface, could we see if the checkbox custom fields could be adjusted to possibly display as different sizes depending on settings in the Field Editor (or Screen Editor)? This way, we can reduce scrolling when making several buttons smaller, or make checkboxes larger to prevent someone from missing one by mistake. Thank you!
1 vote -
Add location as a filter option on Community Queue
Our CoC is moving to a new referral model that is based on geographic location within the CoC i.e. referrals in the northern part of the CoC go to provider A, referrals in the southern part of the CoC go to provider B. We were able to add a map layer to visualize this for CE to complete an additional field to filter the queues by, but the Community Queue itself does not offer any mechanism to filter by already collected geography based fields.
2 votes -
Client Form Creation - default Private setting
We would like to be able to create a Form in Clarity with the Private button toggled on, but allowing the user to un-toggle the button when they are adding a the Form to a client record.
3 votes -
New User Interface: Profile Picture
On the previous profile design we were able to click on the picture on the client profile and it would enlarge the picture so we could tell what the person looked like. On the new design we are not able to enlarge the picture.
It would be nice to be able to click on the profile picture and enlarge the picture while also having the option to change the picture. Or at least have a way to make the picture bigger to tell what the person looks like.2 votes -
picture
We need to have participant's picture available on the search page, sometimes we have 10 people with the same exact name under search and the only way we are able to pick the right one is to be able to see their picture
1 vote -
From CC2026: when using the outreach module capturing a geolocation, its very difficult when on a phone to capture the location.
Users are forced to take orientation lock on their phones off, go into landscape mode and delicately caputre the location. This causes frustration and incorrect location data
1 vote -
Program Restrictions - Privacy Toggle
On the program restrictions screen, there is a private toggle. We want a setting that enables us to remove that private restriction toggle, so that all restrictions are viewable to everyone consistently.
3 votes -
Add External Ticket ID Field for when creating Help tickets
Since we have to use our own ticketing system because one is not built into Clarity, it would be helpful to have an "External Ticket ID" field be optional on the new ticket creation screen when creating Bitfocus help tickets.
This way when we receive updates on the Bitfocus ticket we can easily reference our own internal ticket and provide an update to the user.
1 vote -
Exit Destination and Move-In Date on Program History
It would be incredibly helpful to be able to see the move-in date and the exit destination in the program history screen. As of now, we have to click into the program and click over to the entry and exit screens to be able to see this information. I come from another HMIS system that had this and it was so helpful to be able to see a client's service/housing history at a glance. In the new interface it looks like there should be the option to add additional fields to add to the program history and so I would…
1 vote -
move-in date
It would be incredibly helpful to be able to see the move-in date and the exit destination in the program history screen. As of now, we have to click into the program and click over to the entry and exit screens to be able to see this information. I come from another HMIS system that had this and it was so helpful to be able to see a client's service/housing history at a glance. In the new interface it looks like there should be the option to add additional fields to add to the program history and so I would…
1 vote -
Link to Unit Card from Units/Bed Tab in Program Enrollment
Would like to see the details of the assigned unit from the units/beds tab in the program enrollment much like how one can now link from the unit occupancy page to the client profile... (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/45587245-direct-link-to-client-profile-from-the-inventory-d)
4 votes -
Display notes on the new user interface contacts toolbar
For Active Contacts in the Horizon interface, we can see phone and email, but could we also see Notes? This is both helpful for safety tips, such as "only call at night," but also helpful for those who migrated from databases where the phone and email couldn't transfer correctly (for example, for some of our old contacts, when we migrated they moved to the Notes section).
Thank you!
1 vote -
New UI - screens show only "positive" toggle values?
I see that in the new UI enrollment page, for example, when Income = Yes, the entire list of possible income sources is there. Of course, most of them are "No" which means you have to scroll through the list looking for which ones are "Yes". This is identical functionality to the original UI. Why not change the new UI so you only see "Yes" selections? You need to see all the choices only when creating or editing the screen.
1 vote -
System Settings for ROI
Allow for the system settings related to Privacy and ROI warnings to be flexible.
I.E. In our state, we have 1 ROI that covers all HMIS participating agencies. NOT all agencies need to complete the ROI, only 1 agency does and that covers all agencies sharing permissions. It would be great to be able to structure the system on the back end to not flag that an ROI is missing if another agency has already uploaded an ROI.1 vote -
SPM raw data reporting
We woulike to be able to pull full raw data (preferrably in a canned report) for the System Performance Measures. It is not convienent to click on every single data point for each measure to see the clients; further, doing so does not provide the full dataset. The SPMs in Looker have errors and are not reliable. We want to be able to match the SPM data to other reporting/characteristics, such as to report the SPM measures by demographics. See below for an example of what Wellsky is providing (this one is for Measure Two: Returns).
Personal id Client id…5 votes -
ability to write one assessment and have it apply to multiple clients
In some cases, an assessment might need to apply to multiple clients, similar to how a service can apply to multiple clients (but in niche cases it doesn't make sense to do this in services). Could we ever consider ability to have one assessment associated with multiple clients to save time?
1 vote
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