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Clarity Human Services

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Clarity Human Services

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  1. There should be household information that applies to all of the members of the household, such as the location. We have households with as many as 10 (or more) members. The way the system is designed, you have to go to a separate screen for each individual to enter the location and to enter the contact information when it applies generally to the whole household. This would mean entering the 10 demographic screens, and then going to 20 more screens to enter the location and contact information. Unfortunately, case managers usually skip entering the location and contact information for the…

    1 vote

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  2. Regarding Administrator Reports -> [STFF-102-AD] Access Role User List

    Please allow selection of all access roles, not only one access role at a time.

    1 vote

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  3. Requesting to add feature to include clients' Unique ID in barcode format to the [GNRL-106] Program Roster report. The barcode could be its own column or placed in the same box as the existing Unique Identifier column akin to the [CLNT-103] Photo ID Card

    As we are implementing the Attendance Based Feature for our CoC, this is a question that some of our providers are asking about for easier barcode scanning of their clients.

    2 votes

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  4. I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  5. I need a current Staff List Field that rolls all active staff per enrollment into one cell. Without this my roster in looker will generate double records. Some functions are not available for the version of looker I am utilizing. If a developer could add that field that would be great! =)

    6 votes

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  6. I want to be able to see the Care Team member's assigned agency

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  7. A lot of staff love that there's a toolbar that follows you, showing the client name, UI number, etc. A common request is to add the assigned staff from that program, as well as the different programs where the client is enrolled (or at least the one you're currently viewing) in case there are multiple programs for that client. This would help staff that write support tickets to the sys admin, and also help the sys admin identify who to contact in the event of an issue more quickly. Thank you!

    1 vote

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  8. We have several programs in one building in real life, so accordingly we revised our inventory functions to have all programs in one building. Previously, we had them in separate buildings, but needed to merge them so we can reassign units to different programs as needed. So for a while, we got used to sorting by building to get to different programs, but can't do that anymore. It would be great if we could sort by programs the same way we can filter by agency, site, etc. Thank you!

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  9. Can Clarity generate an alert when a child is entered as the Head of Household? This will help with avoiding data quality errors due to human error at entry.

    1 vote

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  10. In the feature focus today, we saw a demo of upcoming changes to the new platform. The referrals were able to be filtered by program name. Could you add a filter for project type as well?

    1 vote

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  11. I have a suggestion. Under the section that shows the program enrollment and eligibility, it would be helpful if all organizations filled out their requirements to get into there program. This way, when i am looking to refer my clients to a program i can easily see the requirements for entry. However, I've tried to find a section where i could add my program's requirements so they appear in the referral section, but i haven't been able to locate it. I'm not even sure if such a section exists for adding eligibility details for others to see.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  12. I have a suggestion. When I'm in a client's account and click on the referral tab to choose an agency for a referral, it would be helpful if agencies providing housing, like the Navigation Center and Five Keys, could show live tracking of available beds. Has this feature been discussed before? I'd love to hear your thoughts.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  13. We would like to propose that the reassigned date be more visible on the pending referrals screen. We utilize queues and there is very often confusion when seeing the referred date (date referred to the queue) and the reassigned date (referral reassigned from the queue to a program). Because referrals are often time sensitive - the addition/visibility of this date is very critical for our community.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  14. We would like to request that the check-in function on a pending referral and located on the client profile be visible on the audit logs so that we can confirm who checked someone in (and where they did so)

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  15. We've received some user feedback regarding the current process for viewing assessment notes in Clarity. Many have found it time-consuming to open each individual assessment to access the information - when there appears to be space for a preview of the note. If there was a preview of the notes field on the assessment, it would speed up coordination and workflows.

    1 vote

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  16. Currently, the unit description textbox related to Clarity Inventory is 255. This is too short for many providers and should be higher.

    4 votes

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    2 comments  ·  Inventory  ·  Admin →
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  17. Idea: To allow for the assigning or perhaps customization of adding the "check-in" button to any page allowing for ease of use for CES access roles to. Perhaps as a minimum to have the “check-in” button below the client UID on the client profiles page for all CES user access roles, not just "System Admins".

    It's not very helpful for us to have that option since we are not direct participant facing. Thank you!

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  18. I would like to see the new interface automatically when I log in instead of having to switch it over using the arrow

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  19. It would be helpful to have the banner at the top be different colors when you switch between provider access/CE access.

    1 vote

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  20. Currently, the DIT only allows the deletion of services if those services were previously imported by the DIT.
    It would be great if either the DIT delete feature were expanded to non-imported services, or another option entirely were developed to allow for the bulk deletion of services.

    4 votes

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