Clarity Human Services

Clarity Human Services

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  1. Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.

    1 vote
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  2. CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"

    Please update the report to show "Y".

    1 vote
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  3. We would like to request the functionality to edit the display order of the Program Availability Custom Fields set-up under Referral Settings.

    1 vote
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  4. 1 vote
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  5. When someone is out of the office and has outstanding tickets with BitFocus support there is not an easy way to monitor the status of those tickets without asking BitFocus for updates which puts a burden on the BF support team.

    1 vote
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  6. When a client is removed from a Community Queue due to hitting the Inactive Referral Expiration Threshold that the user that added the client to the Community Queue as well as any Assigned Staff receive an email notification that the client has been removed from the Community Queue. The notification would be similar to those sent when a client’s status is changed to Pending or when they are Denied a housing opportunity.

    1 vote
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  7. Please allow a destination of OneDrive/SharePoint for scheduled reports in addition to Google Drive.

    1 vote
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  8. Add the Project type to filter out project exits, by project type.

    2 votes
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  9. 1 vote
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  10. Currently, staff with multiple agency access are not being listed alphabetically. Instead, the users are being listed at the bottom of the list.

    Suggestion is to list all users regardless of agency access in alphabetical order.

    1 vote
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  11. In Manage household, to always have the extended Join Household dialog display with options of either active client joining other household or selected client leaving household to join active client household.

    1 vote
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  12. In the STFF-104 Staff Client Data Activity Report, could Client Field Interactions be included as items where we can see their creations and deletions?

    1 vote
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  13. Could Field Interactions have the 'Recover deleted data' function? On the Location tab, if the 'Recover deleted data' is clicked, deleted Client Locations appear but deleted Client Field Interactions don't. It would be handy if the Client Field Interactions could also be recovered.

    1 vote
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  14. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    1 vote
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  15. Can the Geocode field on the Site setup page be set to hard required so that you cannot save a site without a geocode.

    4 votes
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  16. We often have a need to add bed slots or move them around. Once added, it does not seem to be possible to reorder these slots, they just appear in the order they were created. On the attendance/reservation screen, you see the slots sorted by section and then the slot #, not a slot name (and you cannot change the slot number). If things are out of order accidentally or changed later, this becomes problematic in terms of how staff are viewing the attendance module. Please either give us the ability to reorder slots or to sort by name of…

    3 votes
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  17. Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    1 vote
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  18. There is a well known issue with MS Office products that causes hyperlinks to open without session information. This causes Clarity links in Excel, Word, ect to open the sign in page rather than the target URL. The implementation of special rules for fetch requests from MS Office products would allow Clarity users to open hyperlinks from Office products using their active sessions.

    1 vote
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  19. Being able to assign multiple staff to a single client is great functionality and is being well received by our users. They would also appreciate being able to designate one staff member as the main assigned staff and additional staff as backups so that they can more precisely report on this information.

    1 vote
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  20. Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."

    1 vote
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