Clarity Human Services

Clarity Human Services

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  1. It would be really great if we could configure attendance services to have notes in certain cases. Currently any attendance services can't have notes.

    1 vote

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  2. We would encourage the new Inventory management module that was announced for June 2021 to have management of landlords/property owners built in. We manage inventory for rapid rehousing programs and scattered-site housing programs. Up until now, we have had to track that information outside of Clarity. This includes information like property owner documents as well as contacts with those landlords. It would be extremely helpful for this work to be able to be tracked in Clarity.

    1 vote

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  3. Just tried to add a new program and Clarity won't allow me to save it and only gives a red banner that reads "Please correct error" but nothing is underlined. How do I know what the error is?

    1 vote

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  4. 1 vote

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  5. Objective: Only show relevant fields on report.


    1. If the field is hidden on the screen, then hide the field in the report.

    Reason: With the addition of the hide function on the screens, there might be fields that may not make sense to the end user and will display on the report.
    Outcome: Any field that is hidden on the screen will not show up on the report.


    1. If data is not applicable, then show "Not Applicable."

    Reason: There are fields that are not applicable to all project types and may not appear on the the screens. Also, the cascading…

    2 votes

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  6. We would like to be able to record and reflect on individual service plans for staff to be able to better support their clients. We have evaluated the program goal template functionality and it pretty clearly doesn't do this. The functionality would need to support goals as written collaboratively by the staff and client (perhaps with categories) with steps and tasks - this is just good service delivery. The goals section - and hopefully the enrollment-level sidebar - should then show progress on these, what's next, etc.

    1 vote

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  7. We need to track historical attendance for our shelter programs, including slot information. We are often asked to report where someone stayed (their slot) longer than 90 days ago, but that is apparently all that is available in the Reservations Model. Not only does this mean that we need to combine data from multiple models just to get total history, it means that we are not able to provide this tracking for all kinds of vital business needs (contact tracing, legal requests, etc.) Please change this!
    https://get.clarityhs.help/hc/en-us/articles/360008990913-Reservations-Model

    3 votes

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  8. The search feature in Clarity disregards special characters such as an accent mark ( ' ) and also disregards any letters included in the name before the accent mark. For example, if you search for D' Andre the Clarity client search will prioritize results which include Andre in the first or last name (such as Andre, Andrea, Andrew, Andrews) over the client's name D'Andre which shows up several pages into the search.

    2 votes

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  9. 1 vote

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  10. The birth_nation field would be more useful to us if it included all countries. Would Bitfocus be open to adding options to this field so that it includes all countries from this list and communities don't have to build a custom field?

    3 votes

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  11. Provide an option to select "based on Program enrollment" to the assessments detail report

    4 votes

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  12. Currently the Outbound recidivism measures are only accessible to users with aggregate data analysis rights. The Reentry Enrollment ID should continue to only be available to users with 'aggregate data analysis' rights as this Looker dimension would incidentally provide access to potentially restricted data. However, the other Outbound Recidivism measures in Looker that are currently restricted are the only way to effectively show recidivism that most closely meets HUD's definition of recidivism which is an important measure required by most local funders. Currently the only way for users to access correct recidivism data is to request our HMIS team supply…

    1 vote

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  13. This thought is for when EMS/ emergencies occur we can easily print something for them.

    1 vote

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  14. 1 vote

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  15. We are currently working on contracting with a specific pharmacy. We would like to be able to post prescriptions and refer directly to the pharmacy. That way we can also track the progress.

    1 vote

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  16. Could a checkbox be placed on the profile page to indicate the client is an adult when a full DOB is not available, which could then trigger the required data elements to be collected? This would make it uniform across the board on how data is entered instead of using unrealistic dates, collecting adult data for a child or visa versa not collecting all the adult data.

    2 votes

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  17. Our agency needs certain alerts to never expire until they are marked resolved. We use these alerts for safety concerns so it is critical that they come up when a client record is found by search or scan, until they are resolved. Currently, expiration date cannot be left blank. We propose that a checkbox/switch be added for "indefinite" that hides the expiration date (this could be an option at the agency level). Then when the alert is resolved, it can be edited to expire.

    9 votes

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  18. For "Enterprise" users, we can choose exactly what permissions our users have for each tab in the client profile and enrollment pages. For the Agency Manager's "Manage" module, you get it all with no limits. Two examples: 1) We would like to be able to assign an Agency Manager that is not allowed to edit programs. 2) We would like an Agency Manager that can add/edit Services and add/edit Accounts, but nothing else.

    3 votes

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  19. When you create a field constraint, and leave the screen, the field constraint will save, but will not included updated changes.

    Example:

    Field "Do you like to eat pizza" is set to only appear for the HoH for the program.

    When creating the constraint you set it to "is HoH (program) =yes" and leave the screen to complete another task.

    It looks like the screen is saved, but the constraint is still operating at "is HoH (program)"=no since "save" was not pressed after updating the field to "is HoH (program)"=yes.

    Even though HoH is set to =yes, it was never…

    2 votes

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  20. When editing a program and working with the program options in the the right column, (such as bed list or funding), once one of those options is selected you are unable to tell which program you are editing data for. It would be nice if the program title could carry into the screen you are working in within program admin.

    3 votes

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