581 results found
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Sum of financial assistance household has received (by type)
A summary page or report that lists out the amount a client has received in total by funding source. Currently staff need to manually look at each service transaction and sum up the amount. This is prone to errors. It would be best if staff can easily see how much a client has received in a specific funding source. For example, how much HIF or Destination:Home funding they have received in the client's history.
1 vote -
Allow for Documentation for "no" Permission ROI
The documentation option goes away when a no permission is entered. We have to use the top files tab instead of using the upload pdf or e-sign options. It is a burden on case managers to add steps, and admins to check behind them.
1 vote -
Do not require end date for "yes" ROI Permission
The longest Default term that we can set for an ROI is 10 years. In our community, our ROI's do not expire until the client changes their consent. Therefore, we are forced to enter a "fake" end date because the system requires one.
1 vote -
Looker - Household Engagement Date
A Looker field for Household Engagement Date that functions similar to Household Housing Move-in Date. When pulling for the number of persons engaged, the other household members (i.e. children) will not be counted because the engagement date is not collected on their enrollment screen.
10 votes -
Improve Staff Hour Tracking Functionality
Functionality is limited when communities want to use Clarity to track staff hours. If a staff doesn't have an activity that is directly tied to a specific client there is no way to record it. For example, if a staff member is called out to an encampment for clean up but doesn't provide any direct service to a client. Or if there's a mobile shower unit that distributes hygiene products but doesn't have enough time with clients to get any information about individual clients. Or if a shift change occurred at a shelter and staff A is responsible during the…
1 vote -
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limited search results in the Attendance Module
the Client Search in Attendance Module only shows a screen full of results; please allow scrolling through the whole list.
1 vote -
Remove Inventory Gap Warning for Overflow BUI date gaps
We receive a warning when there is a date gap between overflow inventory, but date gaps are to be expected due to the nature of that bed availability type. Therefore, the warning "There is a gap in the Bed & Unit Inventory dates for this program. Please update the Bed & Unit Inventory Start or End Dates as appropriate." shouldn't be applied when the gap is related to overflow inventory.
2 votes -
Please make "Request article update" button more visible
The help center, help.bitfocus.com, has a button/link at the very bottom of each page where you can request that the article be updated. It is hard to find and does not stand out. Is there a way to make it more visible?
1 vote -
Search Outreach by client name
Currently, the search field in Outreach lets you look clients up by UID only.
This creates some inconvenience if outreach workers need to swap between Clarity and Outreach while out in the field to grab someone's UID. If they're swapping between Outreach and Clarity, it almost seems more appropriate to fill in location/CLS from within the Client Profile, reducing the usefulness of the Outreach module for real-time data collection.
Also, encampments may have limited service in the area and going between both modules could be resource-intensive for workers' devices.
3 votes -
Looker office hours
The Learning Lab at Clarity Connect has been one of the most valued resources for attendees. Customers recognize the support of the Help Desk, but would love to have a regularly scheduled time of "Office Hours" to speak with the experts about data and reporting.
1 vote -
Ability to select multiple agencies when configuring 'Additional Agency Access'
When configuring for Managers/Admin, the 'Additional Agency Access' only allows to add one agency at a time- for CoC's that have a lot of agencies, it can be tedious.
1 vote -
Duplicate users settings and easier method to select additional agencies
Need an option to duplicate a particular user's User Profile, including additional agencies. Click on a "Duplicate" button on a user's profile and it would create the exact settings including access role and additional agencies, leave personal info blank. When selecting additional agencies, allow either a dropdown menu with selection boxes or a search option, rather than the current very time-consuming method of scrolling through hundreds of agencies for each and every add.
1 vote -
More granular filtering in Outreach map
Similar to these 2 ideas, we would like the ability to be able to filter the clients shown on the Outreach map by their program type enrollments. In our use case, we would like to limit the results to only those clients who are enrolled in a Street Outreach or Homeless Prevention program.
https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/49418741-filter-outreach-tool-by-case-manager
https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/44284701-more-filter-options-for-outreach-map1 vote -
Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance".
Customer would like the ability to set a Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance". Currently by setting time tracking as adjustable, an attendance service cannot be associated with a service attendance record.
On the database side, the field clientservicetracking.refdate is not populated unless “Track Time per Attendance” is on, which associates it with the clientservice_dates table. If “Tracking Time is Adjustable” is toggled on, then “Track Time per Attendance” is automatically turned off and removed as an
4 votes -
Set maximum ROI term
We would like to be able to set a maximum ROI term in addition to a default ROI term. Our community's release expires 3 years from the date of the signature unless a previous date is specified, however, it is possible to override the date to extend it to any number of years beyond the default. This requires us to monitor and manually update any dates that are set beyond 3 years.
5 votes -
Set maximum ROI term
We would like to be able to set a maximum ROI term in addition to a default ROI term. Our community's release expires 3 years from the date of the signature unless a previous date is specified, however, it is possible to override the date to extend it to any number of years beyond the default.
1 vote -
ROI Banner - Different for Yes and No Responses
Currently the orange ROI banner shows for clients that have a "no" response to data sharing, which is a valid "active" ROI response. We would like to see a different banner for clients with active ROI's that are a "no" from those that don't have an ROI on file at all. Thank you.
4 votes -
Disable scroll on input type number
Disable the ability to scroll on a number field to increment/decrement the number value. We have found on our encampment screens that users are scrolling down on the setup screen to get to the bottom to save, but are inadvertently changing the values in our custom fields resulting in negative client counts. Even though we've added a WARNING that pops up if a negative number is entered, it does not prevent the client from saving the invalid value.
There are ways to prevent this from happening, but would require implementation on the backend. This is one such example that I…
1 vote -
Enhancements to Service Summary & Service Census Reports
Hi everyone,
I wanted to bring up a potential enhancement for HMIS reporting that could improve the accuracy and efficiency of service data tracking. During a recent review of our reporting processes, we identified a need for clearer aggregate totals in the Service Summary and Service Census reports to reduce manual calculations and improve data usability.
Here are two possible enhancements that could benefit many HMIS users:
1.) Modify the Service Summary Report – Add aggregate totals at the bottom, similar to how the Service Census report presents its data. This would make it easier to quickly summarize services provided…
1 vote
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