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Clarity Human Services

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Clarity Human Services

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4 results found

  1. Alphabetical Sorting of Programs on Eligibility Screen

    When referring a client to a program via the Eligibility screen, the list of programs is currently sorted by Type ID, Agency ID, Program ID. Instead it makes more sense for these to be sorted by Type ID, then Agency NAME, and Program NAME. Since we are able to control the names for our programs, but not the ID number, this gives us control over the sorting which would be ideal.

    9 votes

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    1 comment  ·  Referrals  ·  Admin →
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  2. Case Manager Notification when assigned a referral

    We would like to request that the case manager receive a system notification when assigned to a referral. Currently users can only see this information if they go to the "Case Manager" tab within the Caseload tab.

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  3. Enable outgoing/incoming referrals to/from trusted outside human services agencies

    Standards organizations such as DirectTrust have been working to specify ways for human services agencies to share securely emailed referrals, for any type of human service. Standards organizations are also working on ways to share service directory information. Clarity Human Services could implement these standards to be a part of this secure referral network, so Clarity users could send outgoing referrals (even outside the HUD Continuum or customer installation). Likewise, agencies could post their available human services and accept/decline incoming referrals, from the trusted external service organizations.

    see https://directtrust.org/blog/launch-of-information-exchange-for-human-services

    3 votes

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    Under Review  ·  0 comments  ·  Referrals  ·  Admin →
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  4. Add the ability to attach file to client level referrals.

    I'd love to see the ability to attach a file (pdf, word, etc.) to a client level referral. This would allow for the agency/staff who receive the referral to have needed information immediately (example: application for program)

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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