640 results found
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Allow end users to download and print form pages
For agencies who are trying to save time, it would be very beneficial to have a download/print function within Clarity, tied to the enrollment form. Some agencies can enter directly into HMIS, and do not need a paper copy, but there are many agencies who are required to store paper forms. They have to do their enrollments on paper forms, then enter into HMIS. If you could print the form, it would save them a lot of time. Currently, when you print an enrollment form using the basic web browser function, it does not retain the responses to checkboxes, such…
16 votesThank you for your feedback. We are currently reviewing this request.
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Alert pop up for Attendance module
When scanning in or adding clients in the Attendance module, have an actual pop up appear for those who have a public alert.
Currently, an icon will appear next to the client's name and then you must hover over the client name and then click on the public alert to see it.
This causes delays for shelters that need to check in a large number of clients.
An immediate pop up would ensure that End Users have the ability to both quickly check many people in AND catch important public alerts.
16 votesThank you for your feedback. We are currently reviewing this request.
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Password expiration warning - specify site
Password expiration warnings are helpful, but they should specify the site they are for. I have a number of different passwords for a training site, a live site, migration site, etc. and all have different passwords. When I get the warning, it just says "Clarity." Would be much more helpful to know which site needs to be updated!
16 votes -
chronic homelessness verification
In order to be considered for PSH opportunities, a participant must have documentation of disability as well as chronicity. Some individuals have enough history in HMIS under the Programs tab to be considered documented for the chronicity requirement of Chronic Homelessness and if there were a field that added that history together and gave us a yes or no answer, this could decrease the barriers in obtaining PSH opportunities.
16 votesThank you for your feedback. We are currently reviewing this request.
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When a user assigned to a Care Team is deactivated in Clarity, automate an end date to the Care Team assignment
When users are deactivated in the system, they remain as active members of a client's Care Team. This impacts reports that show "active care team members." It would be great to automate an end date to the Care Team member when their account is deactivated in HMIS.
15 votes -
“Your recent client searches” advanced settings
This is from a previously archived idea.
This is a Feature Request regarding the “Your recent client searches” box on the Search page. I’ve talked with users who would like to either have none/hide this and other users who would like to see more clients in the list. Having an option at either the agency- or user-level to change the number of clients that appear in that Recent Searches box would be a very nice addition!
15 votes -
Include referral notes in Basic Shared with access rights toggle
We're having an issue where certain housing navigators are not able to see or leave referral notes if they are not working under an agency that sent or is receiving the referral. Our community voted to set Service/Programs/Assessments/Events Placed as "basic shared," and because these are all grouped together, we can't open up sharing for referrals for certain access roles because the agency sharing settings override any access role permissions. A solution to this would be to include referral notes in Basic Shared, since leaving a note is not changing the status or behavior of the referral in any way.…
15 votesThank you for your feedback. We are currently reviewing this request.
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Update Unit Status in Batch
Customers have asked for the ability to update the status of multiple units at one time (update in a batch). For example, a building and units were set up to prepare for a new building to come online. Units were set to inactive so they would show on the dashboard until the agency was ready to begin leasing up the new building. When the agency is ready to begin lease-up, they need to change hundreds of units to active.
As a property manager, I want to update the status of multiple units at one time so that I can efficiently…
15 votesThank you for your feedback. We are currently reviewing this request.
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Expand Observation Period in Population Over Time Model
I understand that developers are planning on improvements to the HMIS Population Over Time model and I'd really like to see the it go back farther than two years. If the point of this is longitudinal analysis, it should go back farther, especially given that the LSA looks back three years. Ideally I would like to see it go back to 2012 so we can dig deeper into client histories similar to the canned CLNT-127 report.
15 votesThank you for your feedback. We are currently reviewing this request.
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Require Assessment Completion
While it is possible to require completion of individual fields on Assessments, users can still skip an entire Assessment that might contain important fields, like Current Living Situation.
it would be great to have a way to require completion of an Assessment within a data collection workflow.
15 votesThank you for your feedback. We are currently reviewing this request.
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Program history - destination
It would be very, very helpful to be able to see the HUD destination at program exit in the program history screen. As of now, we have to click into the program and click over to the exit screen to see this.
15 votesThank you for your feedback. We are currently reviewing this request.
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Multi-CoC Projects: Allow a Primary Site for Each CoC
When reviewing and reporting on data for projects that serve more than one CoC, currently primary site needs to be inferred when the CoC != the Selected CoC as there can only be one primary site in the Clarity UI. This impacts the LSA, HIC, and CSV Export.
The Data Dictionary states that "There must be a one-to-one relationship to 2.02 Project Information if the project only serves one CoC (most common). … It must be possible to associate a project with the CoC code for every geographic area in which the project operates and for which it will be…14 votes -
ABILITY TO SORT/FILTER CLIENT/PROGRAM FILES
Many of our partner agencies are trying to eliminate the need for paper files. However, it can be difficult to find uploaded files. Please add the ability to filter/sort files by category and file name. Thank you.
14 votesThank you for your feedback. We are currently reviewing this request.
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Limiting Assessments
We have an assessment that chronicles the housing status of our clients. We would like there to only be ONE assessment so users are redirected to updating the existing one.
Can you add a toggle that would block any additional assessments from being completed if the client's account already has one?
14 votesThank you for your feedback. We are currently reviewing this request.
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System Warning upon Deletion Request: Enrollment connected to Coordinated Entry Assessment
It would be helpful if the system had a warning built in that alerts you when a program is about to be deleted, but it has a CE assessment attached to it. Currently if you delete an enrollment where a CE assessment has been created, the CE assessment will remain without the program enrollment. However without the program enrollment the assessment no longer qualifies as coordinated entry.
13 votes -
Ability to edit denial dates
Having the ability to edit incorrect denial dates is very important for data quality in our CES/CoC. Users enter denial dates and they often don’t reflect the proper date. As of now, we are able to click into the denial date and enter a new one, but get an error message when trying to save changes.
13 votes -
Retain Historical Opening IDs with Referral Connections in Looker
Currently, Opening IDs with referral connections can only be viewed in Looker's CE Model for referral status's that are Pending or Pending - In Process. Retaining historical opening id information for all referral status types (completed, denied, etc.) would allow for trend analysis on the length of time between when a unit is posted and the date a client is referred to the unit.
13 votes -
Allow ROIs Uploaded by Agencies Who Go Inactive to Remain Valid
Currently, if an agency is inactivated, all ROIs uploaded by that agency become invalid and any clients relying on those active ROIs get an "ROI missing banner". Our ROIs are set up for the entire CoC, so the agency uploading them is not relevant to the ROI's validity.
Please add an option so ROIs can remain valid, even if the uploading agency has been inactivated.
13 votes -
Allow custom fields related to Referral Status to be added to a Referral Screen
As communities develop more complex Coordinated Entry Systems, more flexible referral status tracking is becoming a priority. It would add significant flexibility if system admins could add custom fields to the Referral Screen to capture additional details about referral's status. For example, adding a follow up question to "Reason Denied" to capture an additional layer of detail about why a referral was denied.
13 votesThank you for your feedback. We are currently reviewing this request.
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Case Manager Notification when assigned a referral
We would like to request that the case manager receive a system notification when assigned to a referral. Currently users can only see this information if they go to the "Case Manager" tab within the Caseload tab.
13 votesThank you for your feedback. We are currently reviewing this request.
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