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Clarity Human Services

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Clarity Human Services

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451 results found

  1. While geolocation was made available by way of the Outreach module, it could other valuable uses. Communities are experiencing crises related to migrant populations and the collection of geolocation data related to this can be very informative.

    15 votes

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    6 comments  ·  Outreach  ·  Admin →
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  2. It would be helpful if we had the ability to link notes that have been entered from the agency-level "Notes" tab to a program enrollment (ex: there would be a "Link from Notes" button within the enrollment's "Notes" tab similar to the "Link from History", "Link from Assessments", and "Link from Files" functions).

    For certain reports we pull in the last note entered into a client's program enrollment; if an end user accidentally enters notes into the agency-level Notes tab, those notes won't pull into the report. To fix the issue, they have to delete any notes they entered at…

    11 votes

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    1 comment  ·  Admin →
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  3. When reviewing and reporting on data for projects that serve more than one CoC, currently primary site needs to be inferred when the CoC != the Selected CoC as there can only be one primary site in the Clarity UI. This impacts the LSA, HIC, and CSV Export.
    The Data Dictionary states that "There must be a one-to-one relationship to 2.02 Project Information if the project only serves one CoC (most common). … It must be possible to associate a project with the CoC code for every geographic area in which the project operates and for which it will be…

    10 votes

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  4. This is from a previously archived idea.

    This is a Feature Request regarding the “Your recent client searches” box on the Search page. I’ve talked with users who would like to either have none/hide this and other users who would like to see more clients in the list. Having an option at either the agency- or user-level to change the number of clients that appear in that Recent Searches box would be a very nice addition!

    8 votes

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  5. A client's enrollment date should not start before the program itself starts. The LSA treats these as errors, and we need to resolve them every year before submitting it. If Clarity stopped those errors from happening, it would save us a lot of time.

    7 votes

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    2 comments  ·  CE Events  ·  Admin →
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  6. When assigning points to a Subtotal in an Assessment Processor, the logic rounds point values to the nearest tenth (ie: if a point value of 3.75 is assigned, the system rounds the value up to 3.8 when the screen is saved).

    There are 2 HUD CoCs in our implementation that are creating new Coordinated Entry Assessments, both of which are assigning a percentage of points based on clients' responses to the assessment questions. This results in point values that need to be rounded to the nearest hundredth.

    Without the ability to assign point values to the nearest hundredth, our implementation…

    10 votes

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  7. If a client requests a copy of all their data in Clarity, CMs have to print at least nine of the client level reports and the program details report (followed by editing/filtering each of the spreadsheets to only the one client's data). This is an extreme amount of work for Case Managers - or system admins. We would like to request a report or dashboard that compiles all data for individual clients that is easily accessible.

    The report would need to include:
    profile screen
    enrollment and exit screen
    services and custom assessments with details
    status and annual assessments with details…

    13 votes

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  8. We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.

    3 votes

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  9. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    29 votes

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    1 comment  ·  Admin →
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  10. HMIS Inbox - add a way to "select/select all" so message can be read/unread, or deleted at the same time vs. manually clearing one at a time

    4 votes

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  11. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    3 votes

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  12. Adding the ability to associate an entire program to staff on the user account page.

    3 votes

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  13. User Story:

    As a case worker in a CoC agency, I want to upload client documents and files so that they'll be visible to the care team wherever they're needed in Clarity.

    Priority: Level 2.5 (Impacts entire community; a system/process allows us to accomplish our goals but it is time-consuming and burdensome)

    Description & Rationale:

    Clarity has two sections under a client's Files tab (https://oahu.clarityhs.com/clients/{{clientID}}/file)—Client Files and Client Forms—and as currently implemented they are terribly confusing for end users. The platform affords no way for admins to prevent the mistakes that the UI design leads to, which are costly…

    9 votes

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    1 comment  ·  Admin →
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  14. Currently, if an agency is inactivated, all ROIs uploaded by that agency become invalid and any clients relying on those active ROIs get an "ROI missing banner". Our ROIs are set up for the entire CoC, so the agency uploading them is not relevant to the ROI's validity.

    Please add an option so ROIs can remain valid, even if the uploading agency has been inactivated.

    12 votes

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  15. Users and Admin often have to run a report to catch data quality issues > fix the issue > then re-run the report, a very common workflow.

    In the queue, there is a trashcan button and an "open" button. It would be so helpful and sensible to have another button for "re-run" in order to just run that same report that is in the queue with the same parameters to make it much more efficient to check to see if the changes done corrected the data error in the report.

    6 votes

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  16. We have a lot of different folks on care teams in order to get people housed. Adding people to a care team in Clarity does not mean they will receive notifications about the client's referral and housing status. It would greatly improve coordination of care if people on the care team actually received all notifications regarding the client. That, and /or the option to add more than one Case Manager or Navigator (either by additional field, or changing that field type to a multi-select, or both) so that providers working with clients are kept informed.

    20 votes

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    0 comments  ·  Referrals  ·  Admin →
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  17. It would be helpful to have the ability to click and drag to adjust the order of the Subtotal categories. The functionality would be similar to re-ordering elements on screens.

    Currently, the Sub-totals are displayed in the order they are configured. The ability to control this would improve the end user experience and give system admins better control over what their users see.

    2 votes

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  18. If you answer yes to the veteran status question, and you don't know what year the client entered military service and what year they separated, you have to enter a random year in order to save the veteran status as yes. This is a data quality concern. These should either be changed to not be required, be given a data not collected answer option, or allow for all 0's to be entered as a sign the year is unknown.

    2 votes

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  19. Similar to the way users can embed individual Looks on a public-facing website, a customer would like to embed Looker Dashboards on public-facing websites.

    4 votes

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    1 comment  ·  CE Events  ·  Admin →
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  20. With the updated FY2024 Data Dictionary, HUD now allows and prefers tracking of partial SSN, exactly the last 4 digits. However, currently in Clarity, to record these 4 digits you have to put 0's in the other fields which makes it look like a complete but bad SSN. Clarity should allow for the tracking of partial SSN without filling out the other fields.

    7 votes

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    1 comment  ·  Admin →
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