Clarity Human Services

Clarity Human Services

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  1. Clarity would be so much more robust and flexible if client privacy settings were tied to the client and not the agency. Our community offers clients the ability to revoke consents. We also import data from another system so we are forced to choose between database health (client matching on) or client privacy. All of these issues would be resolved if client privacy was set at the client level vs. the agency.

    10 votes
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  2. Since we provide 24/7 services, many of our emergency shelter staff work inconsistent, relief, or weekend schedules. This makes the requirement that new staff log in within 24 hours of their account being made often impractical. This results in a ton of back-and-forth and frustrations. It would be very, very helpful to be able to create exceptions to this policy.

    10 votes
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  3. Currently, auto exits only populate the Destination with No Exit Interview, everything else is Data Not Collected. Why is it not assumed that the enrollment or most current assessment data is not relevant for an auto exit? If the client walks away from the shelter, and is manually exited, the data cascades, assuming their situation has not changed. The auto exit makes their exit outcomes worse, and Data Not Collected makes our Systems Performance Measures sink deeper than the Titanic. These happen to be some of our error rates for the latest CAPER -

    Destination-85.93%;
    Income and Sources at Annual…

    10 votes
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  4. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    10 votes
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  5. It would be very helpful for my users if our training site had a very different color scheme from our live site. That would help prevent accidental entry of real data in the training site.

    13 votes
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  6. It would be very, very helpful to be able to see the HUD destination at program exit in the program history screen. As of now, we have to click into the program and click over to the exit screen to see this.

    5 votes
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  7. The Fellowship of the Colorado HMIS Leads would like to formally request a feature enhancement related to the Client Merge tool. Essentially, we would like for the meta data associated with the client profile’s creation date to default to the date of the oldest client record being merged.

    Ex:

    Jon Smith has two client records, one created on 1/1/2017 and one created on 1/1/2020.

    Regardless of which client record is selected as the dominant record to merge, it would be most beneficial if the oldest meta data for the client profile create date remained after the merge (in this example,…

    6 votes
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  8. Can the Geocode field on the Site setup page be set to hard required so that you cannot save a site without a geocode.

    4 votes
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  9. I cannot stress this need enough. The ability to view standard and custom reports/Looks and toggle filters in the reports/Looks should be standard across the board for ALL users, regardless of their access to building reports/data analysis. The data that users enter is only as useful as it is VISABLE to staff and managers. Users should be able to view reports as needed and not have that access unnecessarily bottlenecked at the Agency Manager level. This is not a novel request-- other products do this.

    6 votes
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  10. Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.

    6 votes
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  11. It would be helpful to have a report that can be found in the Client Reports section that returns full details on Assessments. It seems like that should already exist based on what reports are available for clients but somehow it doesn't. Something that allows you to select the Assessment(s) you want included and the date range (like the GNRL-210 Assessment Details Report) but for one specific client that can be easily printed.

    5 votes
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  12. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    13 votes
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  13. Having to publish custom fields to Looker before being able to analyze those assessments at all is prohibitive and discourages data use. Instead, fields should be immediately available as field/question-answer pairs in Looker, so we can pull the data out, crosstab it, etc.

    5 votes
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  14. We often have a need to add bed slots or move them around. Once added, it does not seem to be possible to reorder these slots, they just appear in the order they were created. On the attendance/reservation screen, you see the slots sorted by section and then the slot #, not a slot name (and you cannot change the slot number). If things are out of order accidentally or changed later, this becomes problematic in terms of how staff are viewing the attendance module. Please either give us the ability to reorder slots or to sort by name of…

    3 votes
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  15. CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"

    Please update the report to show "Y".

    1 vote
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  16. Add ability to bold, change case, add bullets to labels on screens

    4 votes
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  17. Add the Project type to filter out project exits, by project type.

    2 votes
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  18. This is a Feature Request regarding the “Your recent client searches” box on the Search page. I’ve talked with users who would like to either have none/hide this and other users who would like to see more clients in the list. Having an option at either the agency- or user-level to change the number of clients that appear in that Recent Searches box would be a very nice addition!

    4 votes
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  19. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    2 votes
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  20. As of now the RHY fields:

    Employment Status, Dental Health Status, School Status, are collected on the 'Entry Screen' and 'Update/Exit Screen'.

    Please add these fields to the 'Status Update Screen' and 'Followup Screen'.

    The 'Status Update Screen' and 'Followup Screen': contain 'Mental Health Status', but not 'Dental Health Status'. Both Screens have 'Employment Type', and 'Employed: Why not' but don't have 'Employment Status'.

    2 votes
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