544 results found
-
"Status Assessment" side display should be most recent first
Right now the oldest one is first. On almost every screen, the "history" is displayed with the most recent items first. Look at both History tabs, both Assessment tabs, the Program tab, and so on. But when you edit an enrollment and look on the right-side display, the oldest one is first. In order to find out if something recent is missing you have to page through them. This display should show the most recent first like all the other tabs. I tried to paste a screenshot but it did not appear here.
12 votesThank you for your feedback. We are currently reviewing this request.
-
Ability to Enable/Disable Service Notes
All services automatically have a "Service Note" field where notes can be entered. Agencies have requested that this field be disabled for some of their services as they do not want staff inputting notes here. However, there is not an ability to do this on the back end. It would be helpful if when setting up services, admins would have the ability to enable or disable the "Services Notes" field from displaying.
11 votes -
Ability to edit denial dates
Having the ability to edit incorrect denial dates is very important for data quality in our CES/CoC. Users enter denial dates and they often don’t reflect the proper date. As of now, we are able to click into the denial date and enter a new one, but get an error message when trying to save changes.
11 votes -
Button to "re-run" reports in the queue
Users and Admin often have to run a report to catch data quality issues > fix the issue > then re-run the report, a very common workflow.
In the queue, there is a trashcan button and an "open" button. It would be so helpful and sensible to have another button for "re-run" in order to just run that same report that is in the queue with the same parameters to make it much more efficient to check to see if the changes done corrected the data error in the report.
11 votes -
Assessment Processor - Save Points to the Nearest Hundredth
When assigning points to a Subtotal in an Assessment Processor, the logic rounds point values to the nearest tenth (ie: if a point value of 3.75 is assigned, the system rounds the value up to 3.8 when the screen is saved).
There are 2 HUD CoCs in our implementation that are creating new Coordinated Entry Assessments, both of which are assigning a percentage of points based on clients' responses to the assessment questions. This results in point values that need to be rounded to the nearest hundredth.
Without the ability to assign point values to the nearest hundredth, our implementation…
11 votes -
Prevent uploads of "Client Files" to "Client Forms" section
User Story:
As a case worker in a CoC agency, I want to upload client documents and files so that they'll be visible to the care team wherever they're needed in Clarity.
Priority: Level 2.5 (Impacts entire community; a system/process allows us to accomplish our goals but it is time-consuming and burdensome)
Description & Rationale:
Clarity has two sections under a client's Files tab (https://oahu.clarityhs.com/clients/{{clientID}}/file)—Client Files and Client Forms—and as currently implemented they are terribly confusing for end users. The platform affords no way for admins to prevent the mistakes that the UI design leads to, which are costly…
11 votes -
Sheltered PIT screen for non-participating programs
A customer has suggested that having a screen or other place to collect sheltered PIT data counts in Clarity for non-participating agencies/programs would be helpful. Rather than needing to collect this data in external places like Excel and then blending with Clarity sheltered PIT data, it would be great to have all the PIT data in one permanent place. This data could then be pulled in to the PIT/HIC reports in the Clarity report library.
11 votesThank you for your feedback. We are currently reviewing this request.
-
Updating the client forms to allow for further development and/or downloading form already in existence from the customer
Updating the client forms to allow for further development changes in font color, inclusion of custom logos, underline, font picklist, just like any other document that can be helpful and/or allow to download customers existing forms to update for the signature line or witness signature line, date, etc.
11 votesThank you for your feedback. We are currently reviewing this request.
-
Signatures on assessments
Can we create the ability to add a signature box to the assessments screens.
11 votesThank you for your feedback. We are currently reviewing this request.
-
APR for multiple programs at once with separate reports output
A customer has requested the ability to run the APR for multiple selected programs or agencies with the same parameters all at once, but get separate reports for each program/agency as the output.
11 votesThank you for your feedback. We are currently reviewing this request.
-
"Housed" indicator on profile screen
A customer has requested the ability to have an indicator on the Profile screen that notes if a client is housed in their system. This could be done with the ability to deploy a Live Marker for "Housing Move-In Date Entered" on the profile screen or the creation of a new Live Marker that calculates a "housed" status across the system. This live marker in conjunction with the "Warning" functionality could provide a quick display of housed status.
11 votesThank you for your feedback. We are currently reviewing this request.
-
Allow for Agency Names to be automatically configured as part of Looker Agency folder names
When saving a Look/dashboard to a specific agency's Data Analysis folder in standalone Looker, the folders are labeled with only the agency's agency ID. Users have to first locate the agency ID before they can save the Look/Dashboard o the proper folder as most people do not know them off of the top of their head. If updated, the folders need to still reference the Agency ID so that each agency has a unique identifier, but if the Clarity code could be altered so that these folder names could also contain the agency name, it would make it much more…
11 votes -
Assigned staff from non-primary agency
Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.
The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.
11 votesThank you for your feedback. We are currently reviewing this request.
-
Include Data Quality Markers for Client Merge Tool
Have the client merge tool include data quality markers to help determine which record is the best primary based on the quality of the data entered.
11 votesThank you for your feedback. We are currently reviewing this request.
-
Audit Log Enhancements
Here are some of the things we would like to see in an audit log:
Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
Agency audit log for changes to address, active status, creation date.
Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)
Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)
Sharing settings - audit history on sharing settings.…11 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
-
System Warning upon Deletion Request: Enrollment connected to Coordinated Entry Assessment
It would be helpful if the system had a warning built in that alerts you when a program is about to be deleted, but it has a CE assessment attached to it. Currently if you delete an enrollment where a CE assessment has been created, the CE assessment will remain without the program enrollment. However without the program enrollment the assessment no longer qualifies as coordinated entry.
10 votes -
Preferred Name Line
Have a preferred name line in addition to the legal name information. I have had clients that go by their middle name, or perhaps they are transgender and they go by a different name, or they have a street name that they prefer. It is important that other providers know that a client goes by a different name. Also would be amazing if that was also searchable because sometimes you encounter someone who only tells you their street name.
10 votes -
List suffixes, last 4 of SSN, or other additional identifying info on Household Members list to the right of Client Profile
Some families have children named after a parent, leading to multiple persons with the same first and last name in the household. It would be much easier to navigate to the correct household member if there were their suffixes (Jr., Sr., etc.) listed by the name so you knew which one you were clicking. It would also help to ensure that the right person is assigned with the right member type. Right now, the display can be confusing and lead to errors being made.
10 votes -
Standalone Building name needs to be distinct
When you create a site of type "Standalone Unit", the system creates a default Building called "Standalone Site Building". If you have multiple sites of this type, you cannot tell them apart in the filter. Please update the naming convention to include the site name in some fashion. That puts the onus on us, the customer, to choose distinct Site Names, which I think is appropriate. I suggest "Standalone" + "Site Name", but I am open to other ideas.
10 votesThank you for your feedback. We are currently reviewing this request.
-
Custom Notifications for Assessments
Users should have the ability to create a custom notification, for example to alert them when an assessment is due or coming due. This could be similar to the notification for Annual Assessments, except able to be used with any assessment, even custom assessments
10 votesThank you for your feedback. We are currently reviewing this request.
- Don't see your idea?