Adding a NOTES Section in the Modify The Staff
It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.
Lesly Soto
shared this idea
Thank you for your feedback. We are currently reviewing this request.
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Kim Griffith commented
This feature would be very valuable for the Tech Support Team! This has been on the wish list since I have worked here, for 10 years.
It would be nice if the audit log and/or like HMIS email, the history would be preserved as well.
Thank you for your consideration!
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AdminSarah Dougherty (Admin, Bitfocus) commented
Or maybe more generally have the staff screen be customizable like other screens. Then folks could track a variety of details that might only apply to or be of interest to their community/agency/etc.
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Working with creating and de-activating end-user accounts, there are often times being able to add a note with specific details would have been so helpful, and save a lot of time investigating in those situations.
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Noraen Saldivar
commented
I think that would be good. We have had some breaches and inactivated accounts, a note would further assist as a historical way of preserving the details. Additional, check and balance of security and privacy for clients and comfort.
Or if there is an agency note for inactivating an end user or a change in the home agency, as well.