Full smartphone compatibility
While Outreach itself is mobile-friendly, the rest of Clarity is less so, leaving outreach workers with a mixed Clarity experience when collecting client data.
This includes client search, assessments, program enrollments, services, current living situation, etc.
Steven Rocha
shared this idea
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Tony Machacha commented
Full mobile compatibility is generally a given in 2022. If this was a revenue-generating activity, we'd be leaving millions on the table. We're leaving thousands of folks behind (especially in low resource parts of King county) by not having full smartphone compatibility for field workers
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Em Ishiki commented
It would help in collecting data for funding opportunities, as well as connecting outreach workers to a central data source which can create equity in reporting.
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Janelle Rothfolk commented
With the NOFO for Outreach and Rural Communities funding , this will be essential to fulfill data requirements for outreach teams, in addition for clients using clarity through the client portal.
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Carolina Nieva-Lanza
commented
We need to be able to do our work on the go.
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Arthur Warmoth commented
Several of our users would like improved functionality on their smartphones. Currently, we only see that we can access Clarity through the phone's web browser, and access is not optimized for a phone screen. Are there any plans for app access or, at least, screen optimization features?