655 results found
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Allow negative dollar amounts for the custom dollar fields
We use Clarity assessments for creating budgets for the client, and in particular have an automatic calculation on a dollar field to compare income to expenses. Occasionally clients will have a negative balance here, where expenses exceed income, which would manifest in the field as a negative number - but dollar fields aren't currently built to allow you to save a negative number.
This creates a problem as we need to know if a client is operating at a deficit in order to best know how to help them.
Would it be possible to tweak the dollar field so that…
3 votes -
Update the [GNRL-403] Public Alert Notice to remove active service
The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.
I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.
3 votes -
Search Outreach by client name
Currently, the search field in Outreach lets you look clients up by UID only.
This creates some inconvenience if outreach workers need to swap between Clarity and Outreach while out in the field to grab someone's UID. If they're swapping between Outreach and Clarity, it almost seems more appropriate to fill in location/CLS from within the Client Profile, reducing the usefulness of the Outreach module for real-time data collection.
Also, encampments may have limited service in the area and going between both modules could be resource-intensive for workers' devices.
3 votes -
Ability to select multiple agencies when configuring 'Additional Agency Access'
When configuring for Managers/Admin, the 'Additional Agency Access' only allows to add one agency at a time- for CoC's that have a lot of agencies, it can be tedious.
3 votes -
Update Error Message to be more clear when Project Start Date is later than Unit Start Date
Clarity currently lets users update an enrollment's program start date to be later than the assigned unit start date. When a user then tries to exit the client from the program, they get a cryptic error message that is currently confusing to users. Users currently don't understand why they are unable to exit a client from the program by viewing this error message alone. Error message is as follows: "Please correct errors. Start Date should be greater than or equal to [program start date]."
It would be more helpful for users if the error message was more specific to the…
3 votes -
CE Exits to PH and Returns to Homelessness
A report that shows you all households that were housed through CE and if/when they returned to homelessness based on a program entry (emergency shelter) and/or prior living situation (homeless situations). Does not include Day Services and/or Street Outreach enrollments after the housed exit date, unless the Prior Living Situation indicates homeless situation.
3 votes -
search option for the "Inventory" tab
As a Care Coordinator for Urban Alchemy, it would be beneficial for there to be a search option when looking for a specific room/unit in the Inventory, instead of having to scroll through an entire roster of rooms/units to find the one I'm looking for. Sometimes the information is needed quickly and the current way of using the Inventory doesn't allow for a quick search. Priority: Level 1
3 votes -
Client Screen Language Translation Settings
Add the ability to translate client facing screens. Add to System Setup\Settings a "Translation" section where users can determine if a translation service is used such as "Google Translate" or manual translation (system should allow for multiple options). This would then be included in screens so when enabled at screen level and based on selection (allow for multiple selections), the screen will display a translation option with available translations services\languages. When one of these options is selected, the screen will either display the translated screen or display the translated fields alongside the regular fields.
3 votes -
Add version number on intake forms from Bitfocus
We have agencies who have client records from years ago and use the Clarity Intake/Exit/Assessment forms. They sometimes get confused on the verison that was used to what is being used now. If Bitfocus can add a version number to these forms (I recommend on top where the header is) to allow Case Managers the ability to tell what version of the from was used for that client.
3 votes -
Make it possible to hide units on the inventory dashboard by making either the site or building inactive, not by individual units
You can not "mass hide" units that are not ready to come online. This is a problem we ran into. We are configuring hundreds of units, but can't hide the ones that aren't ready yet - they still show up under "beds/units" and the inventory dashboard. We tried making the site, building and UCT inactive, but that doesn't work. We learned the only way to hide the rooms was to make each bed offline or give it a future date - impossible to do with hundreds of units . If making the Site, building or UCT could hide the actual…
3 votes -
Option to make Referral Denial Information box required
We would like the option to make Referral Denial Information box required. We review the data and it would be helpful to always know more information to ensure the correct selection was made based on our shared definitions of the options.
3 votes -
Add a “Clarity Version” on the Clarity Login page.
Add a “Clarity Version” on the Clarity Login page.
3 votes -
Ability to trigger emails after an action is completed in HMIS
It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!
3 votes -
Expand Care Team/ Case Load functionality to non-Clarity User profiles
Currently only Clarity users can be added as Care Team members. This limits the functionality of the case load feature for agency managers. It would be great to profile/ add a care team member that is not in clarity. An integration of contacts/ care team functionality!
3 votes -
Remove Row Number Limit
Our agency is conducting more comprehensive data analytics projects. However, the 5000-row limit makes it extremely slow for our data team to pull data at finer levels of details, such as service notes over the past year. Is there any way we can increase or remove this limit?
3 votes -
Looker: Add Dimension "Latest Client Level Note"
Add a dimension under Client Notes-Client Level to to better identify the last client-level notes entered and/or to assist in calculating the number of days from today to last client-level note. *Similar to the Client Notes Enrollment Level: Latest Note by Enrollment dimension.
3 votes -
Toggle Additional Household Members in Attendance
The ability to toggle additional/all household members in an Attendance Module's scanned services would be incredibly helpful for agencies that provide daily, weekly, or monthly services for entire households; especially when only one or two members of the household are present but the service must be applied to everyone.
3 votes -
Note Tags
It would be helpful to be able to select "tags" for a case note. So the worker can pull up notes and find the ones that are tagged for a specific item. Example, they could put in a case note about meeting with a probation officer, and then before the next meeting, pull up all of the notes that are tagged "Probation", or something like that.
3 votes -
Penultimate assessment
For Looker, it would be very helpful to have a way to identify the penultimate assessment.
This would be used to compare changes between the most recent assessment or exit with the previous to look for changes. For example, did income change since the last assessment. Not just compare with entry and the most recent/exit.
3 votes -
outreach module
Currently, count/recognition of clients residing in an encampment includes only those who enrolled in services (e.g., enrolled in Clarity/HMIS). However, there are those individuals who reside in these encampments, who are not "yet" (or may never) be interested in services - therefore, NOT enrolled in Clarity/HMIS.
Idea: Add capability feature to account for these individuals who reside in encampments and are not enrolled in Clarity/HMIS. (Possibly with encampment profile).
As a CoC we are not able to presently report on an "accurate" count of individuals residing in encampments (unhoused). As a CoC - and believe other CoC's experience this -…
3 votes
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