761 results found
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Allow referral notes on snoozed records
Currently the system doesn't allow you to leave referral notes on snoozed CQ records. We snooze records if clients aren't yet chronic but will become chronic after a period of time, and sometimes navigators are assigned to snoozed clients to get the ball rolling for a potential housing opportunity. It would be great to be able to leave notes on the referral record to document any progress even if the record is snoozed. Thanks!
4 votes -
Allow usage of Departments for Additional Agency Access
Our community has programs that are interagency and at times we need to create additional agencies in which staff from multiple agencies have access and track information.
Allowing us to set up departments under their additional agency access would be helpful in ensuring people are able to see what is going on, but only access the programs they are supposed to. It would cut down on accidental enrollments into incorrect programs.4 votes -
kguillen@lahsa.org
We would like a pre-calculated field in Looker that shows a count of the CURRENT enrollment household. The only existing fields now show a static count at the time of entry but that can change as household members get exited or new ones enter.
additional context in support ticket: 38906463297
4 votes -
Screens: Client Assessment Score Refresh/Re-Save setting
What: Adds admin option to refresh or save prior saved client screens.
Why: Whenever screens are updated, the user has to manually save the screen for those new updates to take effect. This is especially true for assessments were scores become "stale" whenever changes to the assessment/assessment processor are made.
How: For each screen add option to "Refresh/Re-save" (Yes/No). If yes, then allow for additional criteria such as on or after this date for "Date assessments Added" or "Assessment Date."
Logic: If change is due to new field, add warning that the "New changes made to assessment questions - Please…
4 votes -
Create display constraint based on program (program name or program identifier)
Rather than making two versions of an assessment where one program has extra questions, could we make something where we make a display constraint on specific questions, such that if a client is in a specific program then questions populate, but hide otherwise? Thank you!
4 votes -
End inactive status from the Inventory Module
As a user, I can make a unit inactive from the Inventory Module, but I cannot end the inactive status without going to Manage Sites. I would like to end a unit's inactive status from the Inventory Module.
Add the ability for a user to end a unit's inactive status from the Inventory dashboard.
4 votes -
Allow negative dollar amounts for the custom dollar fields
We use Clarity assessments for creating budgets for the client, and in particular have an automatic calculation on a dollar field to compare income to expenses. Occasionally clients will have a negative balance here, where expenses exceed income, which would manifest in the field as a negative number - but dollar fields aren't currently built to allow you to save a negative number.
This creates a problem as we need to know if a client is operating at a deficit in order to best know how to help them.
Would it be possible to tweak the dollar field so that…
4 votes -
Update the [GNRL-403] Public Alert Notice to remove active service
The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.
I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.
4 votes -
Search Outreach by client name
Currently, the search field in Outreach lets you look clients up by UID only.
This creates some inconvenience if outreach workers need to swap between Clarity and Outreach while out in the field to grab someone's UID. If they're swapping between Outreach and Clarity, it almost seems more appropriate to fill in location/CLS from within the Client Profile, reducing the usefulness of the Outreach module for real-time data collection.
Also, encampments may have limited service in the area and going between both modules could be resource-intensive for workers' devices.
4 votes -
Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance".
Customer would like the ability to set a Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance". Currently by setting time tracking as adjustable, an attendance service cannot be associated with a service attendance record.
On the database side, the field clientservicetracking.refdate is not populated unless “Track Time per Attendance” is on, which associates it with the clientservice_dates table. If “Tracking Time is Adjustable” is toggled on, then “Track Time per Attendance” is automatically turned off and removed as an
4 votes -
Remove Project Type Field on the UCT Screen
Having a project type field on the UCT screen causes confusion because reports pull the project type of the program connected to INVENTORY. If the field on the UCT screen does not match the program's project type, this has been a source of data quality issues. When these DQ issues occur, this cannot be fixed by a sys admin.
It appears the purpose of the field on the UCT screen is to control what bed dedication fields appear on the UCT screen. If the project type field is removed from the UCT screen, a program could be connected to the…
4 votes -
Synchronize Behavior between the Availability Reservation system and the Referrals system
I came across the following scenario, which I believe will cause data entry errors for our users. The issue is that if a provider deletes a client’s reservation from the Availability screen, the opportunity becomes available, but the client remains matched to the opportunity. My recommendation would be to remove the delete button from the availability screen if a housing opportunity has a pending referral.
Scenario:
Client is referred to a housing opportunity through the Community Queue.
Reservation is deleted on the Availability screen
Opportunity becomes available for match again, but client is still matched to the opportunity in their…4 votes -
Toggle for when a person passes away
Would like to have a way to mark a record for when a consumer passes away.
4 votes -
Creating New Funding Sources Should be Broken Down by Type
When you create a new funding source, the picklist currently has options for HUD: COC - Homeless Preventions, HUD: COC - Supportive Services Only, HUD: ESG - Street Outreach, etc. etc. etc., then lets you put in the fund start date, Grant ID, Grant start date, amount.
Make it so that the "Funding Source" picklist only shows the base type of funding, such as, "HUD: COC", "HUD: ESG", "VA: VASH", etc. removing the subtype of funding, the "- Supportive Services Only", "- Rapid Re-Housing", etc. part of the funding source.
Make it so that once the fund type has been…
4 votes -
Client Screen Language Translation Settings
Add the ability to translate client facing screens. Add to System Setup\Settings a "Translation" section where users can determine if a translation service is used such as "Google Translate" or manual translation (system should allow for multiple options). This would then be included in screens so when enabled at screen level and based on selection (allow for multiple selections), the screen will display a translation option with available translations services\languages. When one of these options is selected, the screen will either display the translated screen or display the translated fields alongside the regular fields.
4 votes -
Pronouns for Care Team Members
Currently, users don't have the option to add or display their pronouns within Clarity. I'm suggesting that when a new staff account is created there is a field for adding the staff member's pronouns. These pronouns should then be displayed along with the user's name and contact information when they are members of a client's care team.
4 votes -
Approximate or partial DOB
Since the Quality of Date of Birth field can be reported as "approximate or partial DOB reported" the system should allow users to record a partial DOB.
Perhaps allow 00 (zeros) to be used in the date of birth field- ex. 00/00/2003
Some providers, such as DV agencies, may only collect partial DOBs (just the year) and don't want to record false day/ month data.
4 votes -
Option to make Referral Denial Information box required
We would like the option to make Referral Denial Information box required. We review the data and it would be helpful to always know more information to ensure the correct selection was made based on our shared definitions of the options.
4 votes -
automatic emails to HMIS Admins 30 days prior to funding ending
It'd be great if the system could/would send automatic emails when a funding source is set to expire and there will be no active funding source for a project.
4 votes -
Remove Row Number Limit
Our agency is conducting more comprehensive data analytics projects. However, the 5000-row limit makes it extremely slow for our data team to pull data at finer levels of details, such as service notes over the past year. Is there any way we can increase or remove this limit?
4 votes
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