475 results found
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Ability to mark a room offline, with date range and dropdown for reason offline.
Allow for the ability to mark a slot offline (with a date range), as well as a dropdown for the reason offline (maintenance, staff use, etc). This should be able to be configured directly on the bed reservation page by the service provider without having to access the setup/management pages.
3 votesThank you for your feedback. We are currently reviewing this request.
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Able to filter in the module by those marked as “unsheltered” in their most recent CLS, in addition to exclude those active in shelter.
Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.
3 votesThank you for your feedback. We are currently reviewing this request.
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Manage Housing Referral and Community Queue referral with technical constraint -rather than training constraint
We recently implemented Coordinated Entry, with the policy that only clients who scored higher than a certain threshold (that would be periodically adjusted to match the amount of available housing) would be added to the Housing Queue. After three months, we have many (400+) clients referred directly to the Housing Queue, most of whom do not have scores that meet our threshold score criteria. How can we prevent providers assessing clients from making direct referrals to the Community Queue unless the client's assessment reaches the threshold score?
3 votesThank you for your feedback. We are currently reviewing this request.
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Merge Agency Tool
It would be handy to have a tool for merging Agencies in Clarity for those times when service providers merge organizations or when we have set up an Agency for a temporary purpose that later needs to be merged into the primary Agency.
The tool would facilitate the move of services, programs, staff, sharing departments, and sites from a source Agency to a destination Agency. It should also indicate when there are potential sharing limitations resulting from the merge.
3 votesThank you for your feedback. We are currently reviewing this request.
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Allow the ability to pull reports for more than one CoC at the same time.
Our implementation has multiple CoC's and sometimes we want to pull an APR for more than one CoC but we cannot. It would be helpful to be able to pull reports as System Administrator across the system to include any/all agencies and projects no matter what CoC they are in.
3 votesThank you for your feedback. We are currently reviewing this request.
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Add userID as live marker
We use passwords to allow access to some screens.
Using the userID as live marker will allow us to create constraints that will allow users to access the screen.
3 votesThank you for your feedback. We are currently reviewing this request.
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Customized Services result field in all service types
The Coordinated Entry Services have a very, very helpful "result" field that would be great to have in other types of Services. Agencies should be able to customize these. This would make Services actually helpful for tracking external referrals and connections to benefits, etc.
3 votesThank you for your feedback. We are currently reviewing this request.
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Label fields across screens and Looker consistently and in line with Data Standards
Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."
3 votesThis is in development and scheduled to be released in July 2023.
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Roommate matching
We can use Clarity to match clients to programs based on defined criteria. What about matching clients to clients? Communities who look at shared housing as a means to more PH placements (as opposed to single occupancy) might be very interested in functionality that facilitates roommate matching as part of CE processes.
3 votesThank you for your feedback. We are currently reviewing this request.
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availability
Please improve the functionality of the Availability Listing section. Specifically, give users the ability to edit the (poorly named) "additional notes" field, where we list the most distinguishing information about a unit -- address, Unit or Apt. # or a letter. While these listings get IDs within looker, front end users don't have access to that.
Very often with our units at a YMCA or YWCA, the specific unit for the referral gets changed to a different number. Since it cannot be edited once a match has been made, it becomes enormously confusing for all the CE partners to keep…
3 votesThank you for your feedback. We are currently reviewing this request.
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Warning field message includes hyperlink ability
Warning field message includes hyperlink ability
3 votesThank you for your feedback. We are currently reviewing this request.
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Add filter and sort capability to Client Search result list
Often Client Search results are several pages long. It would be helpful to be able to filter Client Search results by location (city, SPA), age or age range, DOB, gender, race, program enrollment status, SSN or last 4 of SSN, etc. It would also be helpful to be able to sort results by the "late updated" date.
2 votes -
Backdate enrollment date to household members
When backdating a program enrollment for a household, the enrollment start date is set on the head of household, but then when each members enrollment page pulls up for household data entry, the date goes back to today's date. It would be helpful if the back dated date entered on the HOH would carry through to the household members connected to the enrollment.
2 votes -
Expand Care Team/ Case Load functionality to non-Clarity User profiles
Currently only Clarity users can be added as Care Team members. This limits the functionality of the case load feature for agency managers. It would be great to profile/ add a care team member that is not in clarity. An integration of contacts/ care team functionality!
2 votes -
Remove Row Number Limit
Our agency is conducting more comprehensive data analytics projects. However, the 5000-row limit makes it extremely slow for our data team to pull data at finer levels of details, such as service notes over the past year. Is there any way we can increase or remove this limit?
2 votes -
Allow users to use webcam or camera to take a picture of Client ID's or SS card to upload to the Files tab in HMIS
Our agencies like it when the clients ID or SS card is uploaded to HMIS. However, this sometimes can be a pain when they do not have a scanner or the means to get that into HMIS.
Is there any way where if a user has a webcam, they can select the category and file type and take a picture of, for example, a clients drivers license/ID card or Social Security Card and upload that under files for the client?2 votes -
Add Functionality to Sort Assessment Processor Subtotals
It would be helpful to have the ability to click and drag to adjust the order of the Subtotal categories. The functionality would be similar to re-ordering elements on screens.
Currently, the Sub-totals are displayed in the order they are configured. The ability to control this would improve the end user experience and give system admins better control over what their users see.
2 votes -
change constraints for veteran questions: year entered military service and year separated
If you answer yes to the veteran status question, and you don't know what year the client entered military service and what year they separated, you have to enter a random year in order to save the veteran status as yes. This is a data quality concern. These should either be changed to not be required, be given a data not collected answer option, or allow for all 0's to be entered as a sign the year is unknown.
2 votes -
Looker: Add Dimension "Latest Client Level Note"
Add a dimension under Client Notes-Client Level to to better identify the last client-level notes entered and/or to assist in calculating the number of days from today to last client-level note. *Similar to the Client Notes Enrollment Level: Latest Note by Enrollment dimension.
2 votes -
Allow a warning or block before editing core data
Hello! Similar to how the SSN has a warning pop up before you edit it as core data, could we please implement a feature where custom fields could either be prevented from editing later or require multiple clicks of confirmation before doing so, with some warning text available, to prevent misclicking away something important on the client profile or other screens?
Thank you!
2 votes
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