616 results found
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Utilize more recent satellite imagery
I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.
Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.
4 votesThank you for your feedback. We are currently reviewing this request.
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Queue Activity Modification
It appears as though a client who is on the queue, gets referred to a program and then denied due to no contact is counting as activity to keep them active (and no auto exit due to inactivity) even if they have no other system activity. Changing this so that a denial due to no contact is not counted as system activity to keep someone on queue would help with queue maintenance.
4 votesThank you for your feedback. We are currently reviewing this request.
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Bulk entry of Services or Notes for Clients within Encampments
While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.
4 votesThank you for your feedback. We are currently reviewing this request.
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Give System Admins the ability to re-order queues
We are now using multiple queues and for users who work with queues it would be better for them to default to the queue that we determine, as well as to be able to order the queues in the way we designate. There is something clunky about user experience of having to look at the names of the queues and click on the one that you want to use -- having it default to a main queue and also having the order of the queues be meaningful will help in this area.
4 votesThank you for your feedback. We are currently reviewing this request.
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Update how the page refreshes when checking in clients for reservations/bed nights
When recording attendance for clients in large sites, the sections on the lower part of the page require the user to scroll to the bottom of the page, click the reservation slot, go back to the top of the screen to record the attendance, and then scroll all the way back down to click on the next reservation. The need to scroll the page is cumbersome for providers with large sites with numerous reservation slots; a change in how the page refreshes would reduce check-in time.
4 votesThank you for your feedback. We are currently reviewing this request.
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Allow Custom Services to be Deleted with the DIT
If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".
4 votesThank you for your feedback. We are currently reviewing this request.
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Include Project Name in Referral Notification Emails
We would like to please request that the project name be included in Referral Notification emails. When receiving a referral notification, users who have multiple agency access switch from agency to agency until they can open the referral without an “access denied” warning.
4 votesThank you for your feedback. We are currently reviewing this request.
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Ability to Link a File to a Service
It would be useful to be able to link files to specific services. For example when we enter a Rapid Rehousing financial service I'd like to be able to link the associated file back up to that specific service.
4 votesThank you for your feedback. We are currently reviewing this request.
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Able to filter in the module by those marked as “unsheltered” in their most recent CLS, in addition to exclude those active in shelter.
Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.
4 votesThank you for your feedback. We are currently reviewing this request.
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Password Requirements Feedback
Password requirements are clearly stated in the Help Center, but when a user is actually selecting a password, there could be more specific feedback on which requirements are not being met.
4 votesThank you for your feedback. We are currently reviewing this request.
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Client locations report by program
We have a client locations report by service only. We need one by program enrollment as well. Please allow this option as well, either through the same report or a new one. (https://get.clarityhs.help/hc/en-us/articles/115002702248--GNRL-112-Client-Address-Location)
4 votesThank you for your feedback. We are currently reviewing this request.
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Funding Source
After creating a new Funding Source there isn’t a way to
• Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
• I also can’t Delete Funding Source.We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.
4 votesThank you for your feedback. We are currently reviewing this request.
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Update CLNT-127 To Show 'Y' for CLS Indicating Homelessness
CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"
Please update the report to show "Y".
4 votesThank you for your feedback. We are currently reviewing this request.
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Label fields across screens and Looker consistently and in line with Data Standards
Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."
4 votesThis is in development and scheduled to be released in July 2023.
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It would be great to have notes cascade between community queues for coordinated entry.
We have community queues for each of our service regions as well as our major urban area. We have clients that bounce around or may be willing to relocate, so they may be referred to multiple community queues. When case managers enter notes, they only see what is entered based on what queue they access the client from, even though other agencies in a different region may be working with or housing the same client (ie: a client is sheltered in Lincoln but wants to move to the Panhandle, they would be referred to both the Lincoln queue and BOS…
4 votesThank you for your feedback. We are currently reviewing this request.
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Automated HMIS CSV Exports through Data Analysis Tool
An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.
4 votesThank you for your feedback. We are currently reviewing this request.
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Clearer sharing settings
This is two requests:
Clearer descriptions of current sharing settings
More flexibility than current sharing settings allow4 votesThank you for your feedback. We are currently reviewing this request.
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Make it possible for checkbox fields to be marked "Required"
For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.
4 votesThank you for your feedback. We are currently reviewing this request.
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Custom "Files Screen"
As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.
A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.
For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.
Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…
4 votesThank you for your feedback. We are currently reviewing this request.
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Update the [GNRL-403] Public Alert Notice to remove active service
The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.
I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.
3 votes
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