599 results found
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Ability to Link a File to a Service
It would be useful to be able to link files to specific services. For example when we enter a Rapid Rehousing financial service I'd like to be able to link the associated file back up to that specific service.
4 votesThank you for your feedback. We are currently reviewing this request.
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Able to filter in the module by those marked as “unsheltered” in their most recent CLS, in addition to exclude those active in shelter.
Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.
4 votesThank you for your feedback. We are currently reviewing this request.
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Password Requirements Feedback
Password requirements are clearly stated in the Help Center, but when a user is actually selecting a password, there could be more specific feedback on which requirements are not being met.
4 votesThank you for your feedback. We are currently reviewing this request.
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Client locations report by program
We have a client locations report by service only. We need one by program enrollment as well. Please allow this option as well, either through the same report or a new one. (https://get.clarityhs.help/hc/en-us/articles/115002702248--GNRL-112-Client-Address-Location)
4 votesThank you for your feedback. We are currently reviewing this request.
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Funding Source
After creating a new Funding Source there isn’t a way to
• Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
• I also can’t Delete Funding Source.We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.
4 votesThank you for your feedback. We are currently reviewing this request.
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Update CLNT-127 To Show 'Y' for CLS Indicating Homelessness
CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"
Please update the report to show "Y".
4 votesThank you for your feedback. We are currently reviewing this request.
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Label fields across screens and Looker consistently and in line with Data Standards
Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."
4 votesThis is in development and scheduled to be released in July 2023.
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It would be great to have notes cascade between community queues for coordinated entry.
We have community queues for each of our service regions as well as our major urban area. We have clients that bounce around or may be willing to relocate, so they may be referred to multiple community queues. When case managers enter notes, they only see what is entered based on what queue they access the client from, even though other agencies in a different region may be working with or housing the same client (ie: a client is sheltered in Lincoln but wants to move to the Panhandle, they would be referred to both the Lincoln queue and BOS…
4 votesThank you for your feedback. We are currently reviewing this request.
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Automated HMIS CSV Exports through Data Analysis Tool
An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.
4 votesThank you for your feedback. We are currently reviewing this request.
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Clearer sharing settings
This is two requests:
Clearer descriptions of current sharing settings
More flexibility than current sharing settings allow4 votesThank you for your feedback. We are currently reviewing this request.
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Make it possible for checkbox fields to be marked "Required"
For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.
4 votesThank you for your feedback. We are currently reviewing this request.
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Custom "Files Screen"
As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.
A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.
For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.
Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…
4 votesThank you for your feedback. We are currently reviewing this request.
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Update the [GNRL-403] Public Alert Notice to remove active service
The [GNRL-403] Public Alert Notice requires an active service in order to display the public alert.
I would like to request an update to this report to remove the service restriction and have the report be based on the public alert creating agency and user.
3 votes -
Search Outreach by client name
Currently, the search field in Outreach lets you look clients up by UID only.
This creates some inconvenience if outreach workers need to swap between Clarity and Outreach while out in the field to grab someone's UID. If they're swapping between Outreach and Clarity, it almost seems more appropriate to fill in location/CLS from within the Client Profile, reducing the usefulness of the Outreach module for real-time data collection.
Also, encampments may have limited service in the area and going between both modules could be resource-intensive for workers' devices.
3 votes -
Filter Outreach Tool by Case Manager
We would love to sort the neighbors enrolled in outreach by case manager to look at patterns of where case managers are focusing or patterns of movement of neighbors across the community.
3 votes -
Remove Project Type Field on the UCT Screen
Having a project type field on the UCT screen causes confusion because reports pull the project type of the program connected to INVENTORY. If the field on the UCT screen does not match the program's project type, this has been a source of data quality issues. When these DQ issues occur, this cannot be fixed by a sys admin.
It appears the purpose of the field on the UCT screen is to control what bed dedication fields appear on the UCT screen. If the project type field is removed from the UCT screen, a program could be connected to the…
3 votes -
CE Exits to PH and Returns to Homelessness
A report that shows you all households that were housed through CE and if/when they returned to homelessness based on a program entry (emergency shelter) and/or prior living situation (homeless situations). Does not include Day Services and/or Street Outreach enrollments after the housed exit date, unless the Prior Living Situation indicates homeless situation.
3 votes -
Creating New Funding Sources Should be Broken Down by Type
When you create a new funding source, the picklist currently has options for HUD: COC - Homeless Preventions, HUD: COC - Supportive Services Only, HUD: ESG - Street Outreach, etc. etc. etc., then lets you put in the fund start date, Grant ID, Grant start date, amount.
Make it so that the "Funding Source" picklist only shows the base type of funding, such as, "HUD: COC", "HUD: ESG", "VA: VASH", etc. removing the subtype of funding, the "- Supportive Services Only", "- Rapid Re-Housing", etc. part of the funding source.
Make it so that once the fund type has been…
3 votes -
Client Screen Language Translation Settings
Add the ability to translate client facing screens. Add to System Setup\Settings a "Translation" section where users can determine if a translation service is used such as "Google Translate" or manual translation (system should allow for multiple options). This would then be included in screens so when enabled at screen level and based on selection (allow for multiple selections), the screen will display a translation option with available translations services\languages. When one of these options is selected, the screen will either display the translated screen or display the translated fields alongside the regular fields.
3 votes -
Option to make Referral Denial Information box required
We would like the option to make Referral Denial Information box required. We review the data and it would be helpful to always know more information to ensure the correct selection was made based on our shared definitions of the options.
3 votes
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