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Clarity Human Services

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Clarity Human Services

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544 results found

  1. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    35 votes

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  2. In Looker, there is a unique ID field for housing opportunities that are created in Clarity on the Availability screen. Our users would like this ID to appear on the Availability screen once an opportunity has been created, similar to how the Client Unique ID field functions. In addition, our users would like this ID to appear in the opening dropdown of the reassign section when matching clients to housing opportunities. This will ensure the user is matching the client to the appropriate opportunity. We have projects that have many opportunities entered on the same date, so having a unique…

    2 votes

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  3. Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.

    6 votes

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  4. After creating a new Funding Source there isn’t a way to
    • Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
    • I also can’t Delete Funding Source.

    We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.

    4 votes

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  5. One customer's experience with the Results Log in the DIT:
    First, this log includes too much data - this log should only include data that has been updated from the Export File.
    In order to be able to use this data, all individual items included whether client profile, enrollment, etc need to be related to the unique client ID.
    Add a selection parameter /filter the client unique iD and category similar to those in the Rejected Client Log needs to be added to this Results Log to enable a search and display of all of the updated data for a…

    1 vote

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  6. The numbers on this dashboard should count only those records which were actually updated. Currently the #s displayed are significantly higher than this and are not useful.

    1 vote

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  7. It would be helpful to have a report that can be found in the Client Reports section that returns full details on Assessments. It seems like that should already exist based on what reports are available for clients but somehow it doesn't. Something that allows you to select the Assessment(s) you want included and the date range (like the GNRL-210 Assessment Details Report) but for one specific client that can be easily printed.

    10 votes

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  8. The Fellowship of the Colorado HMIS Leads would like to formally request a feature enhancement related to the Client Merge tool. Essentially, we would like for the meta data associated with the client profile’s creation date to default to the date of the oldest client record being merged.

    Ex:

    Jon Smith has two client records, one created on 1/1/2017 and one created on 1/1/2020.

    Regardless of which client record is selected as the dominant record to merge, it would be most beneficial if the oldest meta data for the client profile create date remained after the merge (in this example,…

    9 votes

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  9. Audit logs can be somewhat difficult to read at times. It can be unclear why a client was removed, it can be difficult to understand what is happening. The way that backdating information in the outreach module works with audit logs can also be a little hard to grasp for non-admin-level users. (From our understanding of the feedback, most confusion seems to be related to threshold removals)

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  10. Quality of life improvements are requested for threshold time-outs for the outreach module such as notifications, clarifying when a client meets a time threshold and is removed on audit logs, extending someone with a check-in or something similar, etc. (It seems as though the threshold is causing major issues, but it is our only way to remove someone from an encampment where they don’t enter another encampment. It’s also an inevitable removal from an encampment so staff are consistently tasked to check on a daily basis whether someone was removed manually or just timed out from their initial addition to…

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  11. The potential exit report (https://get.clarityhs.help/hc/en-us/articles/115002592727--EXIT-101-Potential-Exits) currently does not factor in custom (enrollment-connected) assessments for figuring out whether the client can be exited. It does factor in services; we often use assessments in place for services because services are simply not robust enough. Please consider upgrading this report.

    1 vote

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  12. 6 votes

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    1 comment  ·  Admin →
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  13. Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.

    9 votes

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  14. We need to be able to pull Looker reports on the Last Activity Date from the Referral screen.

    1 vote

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  15. Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.

    The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.

    11 votes

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  16. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    5 votes

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  17. We regularly need to filter services by the staff who completed them. The Service Census (https://get.clarityhs.help/hc/en-us/articles/115002702508--GNRL-103-Service-Census) report includes this information as a drill-down in Web view, but no similar info in Excel - right where we need to filter it. Please either include this in Excel view automatically or as a drilldown format option.

    1 vote

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  18. Data element 2.02.3 Operating Start Date is labeled on the project setup screen as "Operating Start" and in Looker as "Availability Start."

    4 votes

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  19. Please add agency, email address and license type to this report.

    2 votes

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  20. We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.

    Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…

    6 votes

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