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Clarity Human Services

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Clarity Human Services

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577 results found

  1. Immediate Assessment Due warning upon enrollment

    A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    2 votes
    0 comments  ·  Admin →
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  2. Allow flexibility between zip codes and city designations

    Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    2 votes
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  3. Enter a TFA Amount Column to the [CLNT-102] Client History Report

    It would be helpful to have a dollar amount column added to the [CLNT-102] Client History report so that TFA expenditures can be reported by client (instead of having to run a GNRL-400 Program Linked Service Review in which all clients in a program are included).

    1 vote
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  4. Warning field message includes hyperlink ability

    Warning field message includes hyperlink ability

    3 votes
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  5. Add CoC-Based Filters to Key Reports in the Library

    2 votes
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  6. Automated HMIS CSV Exports through Data Analysis Tool

    An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.

    4 votes
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  7. Clearer sharing settings

    This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    4 votes
    0 comments  ·  Sharing  ·  Admin →
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  8. Make it possible for checkbox fields to be marked "Required"

    For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.

    4 votes
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  9. Include Data Quality Markers for Client Merge Tool

    Have the client merge tool include data quality markers to help determine which record is the best primary based on the quality of the data entered.

    11 votes
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  10. Ability to add integer, other fields, to Service Items

    Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)

    25 votes
    Planned  ·  2 comments  ·  Admin →
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  11. [PRINTING] Add Print Ability to ALL Assessment Screens

    Requesting a print function be added to ALL Assessment Screens.

    There should be a readily identifiable print icon, accessible to all users.

    There is currently no system dialog to print these screens.

    Web browser printing functions do not work as some items on page do NOT print (on/off toggles).

    24 votes
    1 comment  ·  Admin →
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  12. Direct referral of eligible programs dependent not on agency CoC but program CoC

    The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.

    When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.

    The eligibility engine should…

    8 votes
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  13. Robust, secure messaging within Clarity

    Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.

    23 votes
    1 comment  ·  Admin →
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  14. User Admin - Manual Increase of License Caps

    It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.

    In our setup, we pass all license fees to participating agencies (license fees and activation fees).

    To give an example:
    Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.

    Let's say we train 2 users bringing us to 97/100. All 5 users come…

    2 votes
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  15. Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    2 votes
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  16. Client Locations report

    1 vote
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  17. Schedule assessment details report

    We would like to be able to schedule the Assessment Details report (with certain parameters) in order to get our custom fields out. This would help with the issue of having to publish each individual field to Looker and then building each individual field to a custom report, then scheduling that.

    1 vote
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  18. Move enrollment from client to client, SysAdmin edit enrollment data without removing exit

    5 votes
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  19. Audit Log Enhancements

    Here are some of the things we would like to see in an audit log:

    Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
    Agency audit log for changes to address, active status, creation date.

    Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)

    Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)

    Sharing settings - audit history on sharing settings.…

    11 votes
    2 comments  ·  Admin →
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    Planned  ·  Danielle Robadey responded

    Thank you for your feedback. We are in the planning phase of a feature or update related to this item.

  20. [CQ] Remove Ability to Reassign Referral Back to Assessing Agency

    [CQ] Remove Ability to Reassign Referral Back to Assessing Agency

    1 vote
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