596 results found
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Recurring Reports
It would be help to have a recurring schedule options of the reports within the schedule option now. Currently, an user is able to schedule reports for each day they want the report initiated. It would be extremely useful to have an option to run reports daily, weekly, monthly, etc..
10 votesThank you for your feedback. We are currently reviewing this request.
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Documentation Requirements- Allow for logic/conditions when configuring documentation requirements
Documentation Requirements- Allow for logic/conditions when configuring documentation requirements.
When configuring documentation requirements for a program, you can only list required documents but do not have the ability to indicate AND/OR conditions. The way it works now, you can add multiple documents but the system thinks that all documents are required. This is problematic because, for some programs, we want to indicate that a driver's license OR a passport is required but the system would think both are required.
For example, for housing programs, clients would only need to show one form of ID. Either the driver's license or a…
21 votesThank you for your feedback. We are currently reviewing this request.
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Toggle Services
When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.
Example
Service start date: 1/1/2021 Service end date: 1/1/2021
Vendor: Team AServices
Toggle slide Emergency supplies
Toggle slide Animal services
Toggle slide DMVReferrals
Toggle slide Concord Care Center
Toggle slide Warming centerLinkages
Toggle slide HCH Mobile ClinicSave
8 votesThank you for your feedback. We are currently reviewing this request.
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1 vote
Thank you for your feedback. We are currently reviewing this request.
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System Notification for Referral Updates and New Notes to the Agency Receiving the Referral
System notifications for Updated Referrals and New Referral Notes are sent only to the staff member who created the referral. This is to request that these automated system notifications also be sent to the Staff Member at the Referred-To Program. Notes are also only visible. This would improve communication between different teams and save referred-to agencies from clicking through each client on the referral list checking for updates.
7 votesThank you for your feedback. We are currently reviewing this request.
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Create a workflow warning and hard stop for Housing Move-in Dates prior to the Enrollment Date.
Create a warning to notify users when they enter a Housing Move-in Date prior to the Enrollment Date. It should also prevent the user from saving the enrollment. The Housing Move-in Date cannot be prior to the client's enrollment date even if it is a PH to PH transfer. This creates an error on the APR. The APR in Clarity categorizes this as not being housed even though there is a recorded housing move-in date.
This causes problems when trying to troubleshoot the issue.
13 votesThank you for your feedback. We are currently reviewing this request.
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Screen Field "start" and "end" dates
Objective: The "start" and "end" dates will allow the fields in screens to become active on the "start" date and inactive on the "end" date. Default start and end dates should match that of the screen.
Reason: Currently, system admin need to manually add, hide, delete, fields from screens live. These changes may cause some users to experience error messages. Also, some modification may include adding, hiding, or deleting several fields which might make this time consuming.
Outcome: System will automatically activate or de-activate screen's fields based on the dates entered.
1 voteThank you for your feedback. We are currently reviewing this request.
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Screen "start" and "end" dates
Objective: The "start" and "end" dates will allow the screens to become active on the "start" date and inactive on the "end" date.
Reason: Currently, system admin need to manually activate or de-activate screens.
Outcome: System will automatically activate or de-activate screens based on the dates entered.
1 voteThank you for your feedback. We are currently reviewing this request.
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Password expiration warning - specify site
Password expiration warnings are helpful, but they should specify the site they are for. I have a number of different passwords for a training site, a live site, migration site, etc. and all have different passwords. When I get the warning, it just says "Clarity." Would be much more helpful to know which site needs to be updated!
16 votes -
Additional Options for Capturing 'Prioritization Status' for Coordinated Entry Assessments (4.19)
Related to the existing idea advocating for 4.20 Coordinated Entry Events to be Service based Events instead of Inferred Events, (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/43917810-provide-access-to-data-element-4-20-response-categ), there is an additional need related to how the 'Prioritization Status' associated with 4.19 Coordinated Entry Assessments is captured within Clarity.
Currently, the only way to capture that a client has been 'Placed on prioritization list' (4.19_7.1) is if the Coordinated Entry Assessment associated with the client is placed on a Community Queue. For communities that choose to take advantage of the CQ functionality offered by Clarity, this works well, but for communities who choose not to…
10 votesThank you for your feedback. We are currently reviewing this request.
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Full client record report
We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.
28 votesThank you for your feedback. We are currently reviewing this request.
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Email sent out to Navigator when assigned in Community Queue
When a Navigator is assigned in the Community Queue, it will help tremendously if the Navigator receives an email to know she/he has been assigned a new client. This will avoid having to do an extra step of having to email the Navigator.
9 votesThank you for your feedback. We are currently reviewing this request.
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Allow Notes and Public Alerts to be Imported with the DIT
Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.
3 votesThank you for your feedback. We are currently reviewing this request.
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Direct Expenses cannot exceed Fund Amount
When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Require Assessment Completion
While it is possible to require completion of individual fields on Assessments, users can still skip an entire Assessment that might contain important fields, like Current Living Situation.
it would be great to have a way to require completion of an Assessment within a data collection workflow.
14 votesThank you for your feedback. We are currently reviewing this request.
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When a Clarity user leaves
When a Clarity user leaves and agency, there should be a way to switch all clients on that user's caseload en masse and change them to another assigned staff member, rather than having to go to each client's program page individually.
28 votesThank you for your feedback. We are currently reviewing this request.
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Enroll only when active referral is present
It would be great to have a program setting where if it is turned ON, a new enrollment can only be made if there is an active referral to the program. We are having the problem where case managers are "jumping the gun" and enrolling a client into a housing program before the referral record is entered in HMIS and then have to "back link" the enrollment to a referral with date problems.
3 votesThank you for your feedback. We are currently reviewing this request.
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Request to not receive notification emails when user making action
I denied a client and it generated two of the exact same automated messages. Neither were necessary since I was the one doing the denying. Is there a way to code the software so it would not generate these if there was a match on the user performing the referral transaction?
1 voteThank you for your feedback. We are currently reviewing this request.
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Change display constraints for veteran status question
The display constraint for veteran status is built so the question will only display if age = 18 or older. This means the question does not appear for adults that refuse to give a date of birth. We would like a way to populate the veteran question for clients who refuse to give DOB. I created my own workaround for this issue that involved creating a button that hides the veteran status question if the end user indicates "client is a minor" instead of basing the display constraint on the calculated age, but perhaps a better method could be devised.
10 votesThank you for your feedback. We are currently reviewing this request.
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Option to pull client level reports with PII redacted/missing
Agencies and communities are required to provide redacted client records when monitored by HUD. Currently, agency staff print the reports, cross through client PII, scan reports, and submit them to HUD. Often the redaction is insufficient. It would be very awesome if users could choose to pull client-level reports excluding PII to serve this purpose.
10 votesThank you for your feedback. We are currently reviewing this request.
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