473 results found
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Dashboard filter combining Or statements
Would it be possible to add the ability to filter by OR statements in a Dashboard, specifically something like "if the client checked yes to question 1 OR checked yes to question 2, show them in this filter"? We can do this at the individual Look level using a custom dimension, but for dashboards where we need to quickly enable or disable such a filter for 25+ looks at once for data analysis this could present difficulties.
While we could do individual pulls one at a time, if the question is "how many individuals said yes to one of these…
5 votes -
Automatically publish fields to Customer Data Model
When custom fields are added in Clarity Human Services, they are not available to customers with the Customer Data Model (SQL) unless they specifically ask Bitfocus to add them, one field at a time. It would be great if these fields could "automatically" be added and available in the Customer Data Model without having to have a separate request. This automation could occur on a regular daily/weekly/monthly schedule which makes most sense.
5 votes -
Change INVENTORY Dashboard Sharing Settings to CoC-Based
Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.
This was an idea brought forward during discussions with Washington Commerce and King County.
5 votesThank you for your feedback. We are currently reviewing this request.
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Allow the ability to edit both the referral reassigned date and referral status for accurate reporting
Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.
Priority level 3
5 votesThank you for your feedback. We are currently reviewing this request.
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Ability to create a user-specific, time limited form
Our CES utilizes a special request for prioritization process where the end user is granted permissions to submit a Google Form. Ideally, this would be built into Clarity so the end user would receive a notification that there is a special request form for them to complete within x number of days. This would be a custom form only available to that user for a limited time.
5 votesThank you for your feedback. We are currently reviewing this request.
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Bulk Service Placement by Caseload
It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.
5 votesThank you for your feedback. We are currently reviewing this request.
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Variation on the [STFF-106] User (Client Note) Hours Tracked but using Service Connected Hours.
Either use the existing [STFF-106] report and add a parameter to select either Client Notes Hours, or Service Hours. OR create a new report under the Program Based Reports category.
Still need the ability to select by Program and User.
Increasingly our funders and stakeholders are asking for hours to be tracked along with Services. It makes sense to do both within the Services functionality AND be able to report out.
5 votesThank you for your feedback. We are currently reviewing this request.
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Expose client activity
Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!
5 votesThank you for your feedback. We are currently reviewing this request.
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Community Queue- Auto Refer
A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)
5 votesThank you for your feedback. We are currently reviewing this request.
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Filter assessment score when referring from unit queue
Allow for filtering/sorting of assessment score when referring to a unit from the unit queue without configuring unit eligibility.
5 votesThank you for your feedback. We are currently reviewing this request.
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Direct Link to Client Profile from the Inventory Dashboard
It would be helpful to have a direct link to the client's profile from the display cards on the Inventory dashboard. This link would show for clients currently referred or occupying a unit.
5 votesThank you for your feedback. We are currently reviewing this request.
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Reminder when creating new Funding Source Non Federal sources
Could there be some sort of tool tip or reminder on the Add Program screen that reminds us to go to the Field Editor to create the new funding source name? Or even better, allow us to add straight from the screen. Too many steps are involved when it comes to setting up new funding sources.
5 votesThank you for your feedback. We are currently reviewing this request.
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Clarity pages are sorted alphabetically
Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.
5 votesThank you for your feedback. We are currently reviewing this request.
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CLS reminder functionality
In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)
5 votesThank you for your feedback. We are currently reviewing this request.
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Tell Users Duration of Incorrect Password Ban
When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…
5 votesThank you for your feedback. We are currently reviewing this request.
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Direct Expenses cannot exceed Fund Amount
When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Link Reservations to Inventory
Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.
5 votesThank you for your feedback. We are currently reviewing this request.
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Assign multiple people to a single room (to allow for tracking household members or partners).
Allow for the assignment of multiple clients per slot to facilitate household data collection. Currently, only one person can be assigned to a reservation, and this makes households difficult to pull data for. It would be much more streamlined if providers could assign multiple clients to a single room and have that reflected on the slot view as well as when pulling reports/Looks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Option for showing client associated with multiple encampments
Allow for a filter option in the outreach module map view to either show the clients location based on their most recent geolocation (current functionality), OR show clients everywhere that they have been contacted in a given time period. Currently, encampments often look underreported when they have a population that frequently moves between encampments. Showing all locations will help to correct this.
5 votesThank you for your feedback. We are currently reviewing this request.
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Case note Report for all clients by Program/Clarity Program based Category
Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.
Would be super helpful to have the report designed and published under program based report categories.
We really appreciate in advance for looking into it and take it in consideration.
5 votesThank you for your feedback. We are currently reviewing this request.
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