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Clarity Human Services

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Clarity Human Services

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  1. You can only enter the service category for a service-based measure. It would be much more helpful to be able to choose the specific service item name instead. The categories are too broad to use them as measures.

    8 votes

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    1 comment  ·  Services  ·  Admin →
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  2. https://help.bitfocus.com/dashboard-subscription-details
    It would be helpful to be able to drill down directly in the System Subscription Details section to the lists of users/agencies associated with the license seat count numbers. Currently we utilize Looker reports, but quick access from Clarity would be convenient.

    8 votes

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  3. When reviewing results in the DIT interface, there can be hundreds of pages on the results page.

    To allow for easy review, searching, and filtering, an excel/csv downloadable version of these results would benefit end users.

    8 votes

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  4. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    8 votes

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  5. When a case manager leaves an agency AAs are having a difficult time reassigning clients to another case manager. Some case managers will have a case load of over 100 clients. It would be great to have a tool for system administrators to remove the case manager and assign the clients to another case manager.

    8 votes

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    0 comments  ·  Sharing  ·  Admin →
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  6. For security, it would be great to have the ability to either hide the names in Recent Clients list or to show their searchable ID's instead of names. This would be helpful when working in an open office environment and you want to access the client search screen.

    8 votes

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  7. Our CoC creates partnership agencies, which allow workers from multiple organizations to access their collaborative projects. We want all new client profiles and ROIs to be created under the primary program agencies.

    Please create an option to block users from being able to upload ROIs if they are logged into specific agencies.

    8 votes

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    1 comment  ·  Admin →
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  8. Currently the Referrals access right allows both the Global REFERRALS tab and the REFERRALS tab in client records. There are multiple use cases where we need users to have access to one or the other but not both of these. We would like to be able to separately assign rights to the referrals tab in client records. Thanks!

    8 votes

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    0 comments  ·  Referrals  ·  Admin →
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  9. Automatically display address, when adding a geolocation in the location tab.

    When adding a location in the location tab a geolocation marker can be selected, but the address does not appear. Please add an address filed or auto populate the address to display in the address line 2.

    The end users have to manually add the address.

    This would be a helpful tool for outreach workers, as it would allow them to quickly and easily track the locations of their clients and identify areas where there is a need for services.

    Here are some of the benefits of adding this…

    8 votes

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    0 comments  ·  Outreach  ·  Admin →
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  10. On the attendance module at the bottom of the tables shows an aggerate count of the number of times that service was recorded for that day. It shows it as "## clients" which is confusing because depending on the service delivery type a service can be recorded for a client more than once per day.

    I suggest changing this to "## entries", "## attendance" or something similar so that it better reflects what count. Right now by indicating "## clients" it is not correct.

    8 votes

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    1 comment  ·  Services  ·  Admin →
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  11. We would like to see updates to the HMIS Population Over Time model

    It would be useful to have more data elements including:

    a. Household Type

    b. Relationship to Head of Household

    c. Project Start/Exit Month/Year just like setup in HMIS Performance and Client Model.

    d. Reporting Period Start/End Date

    e. Referrals

    Etc.

    1. It is currently difficult to perform population-based measure without additional data elements in this model. Using a Merge Query doesn't work for visualizations requiring pivot. For example

    a. How to get Households served by different project types over time pivoted by Household Type?

    b. In a quarter…

    8 votes

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    1 comment  ·  Admin →
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  12. Update the Client Privacy functionality to allow for marking clients private even when they are associated with multiple agencies. Currently, this option is disabled if the client has multiple agencies working with them, and there are cumbersome workarounds to get the client data protected when needed. This enhancement should allow us to mark the client private, and then data will be limited to the agencies that are currently working with the client. Our local consent revocation policies state that any previously shared information will still be shared if a client revokes consent, and data will, moving forward, be limited to…

    8 votes

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  13. When editing a program and working with the program options in the the right column, (such as bed list or funding), once one of those options is selected you are unable to tell which program you are editing data for. It would be nice if the program title could carry into the screen you are working in within program admin.

    8 votes

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  14. The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.

    When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.

    The eligibility engine should…

    8 votes

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  15. Our users would like the ability to create groups of providers (reporting groups) to re-use when generating reports. When providers have to manually select providers, there is more room for error. We know that when the report run is a favorite, it will hold the most recent run, but we think reporting groups will help us with effiiency.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. For each of the Inventory setup screens, please add a "Save And Add Another" or similar button. This includes: "Sites", "Buildings", "Unit Configuration Types", "Units" and "Beds".

    When adding 100 bed or even smaller programs, it takes forever with the current need of 3 clicks to add another record to any of the above items.

    Let's save mouse clicks and speed up configuration by adding a button that not only saves the current addition but allows for you to add another immediately after it's saved.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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  17. Showing the suffix in the display of a client's name would be much appreciated. Sometimes clients have the same first and last name, differentiated only by "Jr." or "Sr." in the Suffix field. However, when navigating through the client record, especially when adding household members, you can't see the suffix, which makes it really easy to accidentally select the wrong person.

    7 votes

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  18. In new UI, the time selection dropdown on a Referral defaults to current time, but if you want to change the time it opens a dropdown of times. The dropdown lets you select new times in 15 minute increments and defaults to 12am. This results in the user having to scroll through dozens of options before reaching any daytime time (when the work is usually happening).

    Improvement would be to default the time dropdown to 12pm, which is during typical working hours. Even better would be to default the dropdown to the nearest 15-minute increment, since the user is likely…

    7 votes

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    0 comments  ·  Referrals  ·  Admin →
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  19. Allow for a tracked characteristic to be built off the AMI data uploaded to system variables to ensure that an AMI tracked characteristic can be created to directly match the AMI eligibility that is set up under a program. This will aid matchmakers in making appropriate referrals from the queue.

    7 votes

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    1 comment  ·  Referrals  ·  Admin →
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  20. 7 votes

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    1 comment  ·  Reporting  ·  Admin →
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