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Clarity Human Services

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Clarity Human Services

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  1. When we create access roles in Clarity we can toggle on the ability to edit, delete, or create assessments with a client but it buckets all of the assessments together. It would be helpful to be able to select which assessments are assigned to which access role. For example, there should be a prevention assessor access role that allows users to complete that assessment but NOT complete the VI-SPDAT assessment.

    7 votes

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  2. For custom fields where the Field Type is set to Number, we would like the ability to set minimum & maximum values for the data entered.
    For our use case, we are trying to record the number of residents within a given encampment who are either engaged or not engaged based on their current sleeping location. However, the field currently allows negative numbers to be recorded which should never be the case and would negatively affect our client counts in Looker.

    7 votes

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  3. When reviewing results in the DIT interface, there can be hundreds of pages on the results page.

    To allow for easy review, searching, and filtering, an excel/csv downloadable version of these results would benefit end users.

    7 votes

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  4. Users should be able to control their email settings to permit or prohibit certain types of auto-notifications.

    7 votes

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    1 comment  ·  Sharing  ·  Admin →
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  5. There should be a bulk delete option for services attached to programs. Some clients have over 100 services attached and it is a pain to delete them one by one in order to delete the program from the system.

    7 votes

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    0 comments  ·  Services  ·  Admin →
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  6. It would be great to add a hyperlink to a case note or service note For example, to a client's folder in our company's cloud storage, to a rental listing, or property management company's website

    7 votes

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    1 comment  ·  Admin →
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  7. On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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  8. The customer would like to expand the logic of how the DIT overwrites data being imported to be more than just going by the most recent date in the "DateUpdated" field: "We have several systems that do not collect Race/Ethnicity/Veteran status, and we would hate to overwrite thousands of good quality race/eth/vet records to NULL.... It has been a challenge having to clean it up with each new dump. And cleanup is necessary because these are HUD fields and affect HUD reporting..." Perhaps make the data overwrite process more customizable?

    7 votes

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  9. Live Marker for Programapplicability. Often we need screen fields to display only for certain kinds of programs. The Programtype Live Marker is good for this sometimes. But many times we want only a subset of the whole programtype. For example, we have different types of Emergency Shelter which we differentiate with Programapplicability. We have over 200 Emergency Shelters that are Crisis or Bridge. In order to display a screen field just for them we must make a separate constraint item for each of those 200 programids. And then maintain that list as programs are added

    7 votes

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    1 comment  ·  Admin →
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  10. If the SNN Field is entered in as zeros, have the system automatically delete them when someone clicks to edit them. This will allow them to type the new one without any confusion that they actually have to delete the zeros first if they want to change it.

    7 votes

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    1 comment  ·  Admin →
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  11. In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)

    7 votes

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  12. Update the Client Privacy functionality to allow for marking clients private even when they are associated with multiple agencies. Currently, this option is disabled if the client has multiple agencies working with them, and there are cumbersome workarounds to get the client data protected when needed. This enhancement should allow us to mark the client private, and then data will be limited to the agencies that are currently working with the client. Our local consent revocation policies state that any previously shared information will still be shared if a client revokes consent, and data will, moving forward, be limited to…

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  13. Allow the options for colored text when building or editing custom fields.

    7 votes

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  14. The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.

    7 votes

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    1 comment  ·  Admin →
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  15. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  16. A report that lists out all system users by name, agency, email, phone, user license type.

    7 votes

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  17. Customer Request:

    1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
    [SEE SCREENSHOT]

    7 votes

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  18. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  19. Currently, the unit description textbox related to Clarity Inventory is 255. This is too short for many providers and should be higher.

    6 votes

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    2 comments  ·  Inventory  ·  Admin →
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  20. 6 votes

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    1 comment  ·  Reporting  ·  Admin →
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