618 results found
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Allow for clickable links to external websites
It would be great to add a hyperlink to a case note or service note For example, to a client's folder in our company's cloud storage, to a rental listing, or property management company's website
7 votesThank you for your feedback. We are currently reviewing this request.
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Make All Unit Statuses on Display Card the Same Color
On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.
7 votesThank you for your feedback. We are currently reviewing this request.
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Expand DIT data overwrite logic
The customer would like to expand the logic of how the DIT overwrites data being imported to be more than just going by the most recent date in the "DateUpdated" field: "We have several systems that do not collect Race/Ethnicity/Veteran status, and we would hate to overwrite thousands of good quality race/eth/vet records to NULL.... It has been a challenge having to clean it up with each new dump. And cleanup is necessary because these are HUD fields and affect HUD reporting..." Perhaps make the data overwrite process more customizable?
7 votesThank you for your feedback. We are currently reviewing this request.
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Live Marker for Program_applicability
Live Marker for Programapplicability. Often we need screen fields to display only for certain kinds of programs. The Programtype Live Marker is good for this sometimes. But many times we want only a subset of the whole programtype. For example, we have different types of Emergency Shelter which we differentiate with Programapplicability. We have over 200 Emergency Shelters that are Crisis or Bridge. In order to display a screen field just for them we must make a separate constraint item for each of those 200 programids. And then maintain that list as programs are added…
7 votesThank you for your feedback. We are currently reviewing this request.
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SNN Field Update in Clarity
If the SNN Field is entered in as zeros, have the system automatically delete them when someone clicks to edit them. This will allow them to type the new one without any confusion that they actually have to delete the zeros first if they want to change it.
7 votesThank you for your feedback. We are currently reviewing this request.
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CLS reminder functionality
In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)
7 votesThank you for your feedback. We are currently reviewing this request.
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Allow private clients when tied to multiple agencies
Update the Client Privacy functionality to allow for marking clients private even when they are associated with multiple agencies. Currently, this option is disabled if the client has multiple agencies working with them, and there are cumbersome workarounds to get the client data protected when needed. This enhancement should allow us to mark the client private, and then data will be limited to the agencies that are currently working with the client. Our local consent revocation policies state that any previously shared information will still be shared if a client revokes consent, and data will, moving forward, be limited to…
7 votesThank you for your feedback. We are currently reviewing this request.
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color text
Allow the options for colored text when building or editing custom fields.
7 votesThank you for your feedback. We are currently reviewing this request.
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Data Quality Reports for "all programs" for a particular agency
The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.
7 votesThank you for your feedback. We are currently reviewing this request.
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Add canned report for unsheltered PIT
This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.
7 votesThank you for your feedback. We are currently reviewing this request.
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User detail report
A report that lists out all system users by name, agency, email, phone, user license type.
7 votesThank you for your feedback. We are currently reviewing this request.
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[PROGRAM SCREEN BEHAVIOR] Add Current Living Situation to Status Assessment Sidebar Option (see image)
Customer Request:
1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
[SEE SCREENSHOT]7 votesThank you for your feedback. We are currently reviewing this request.
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[PRIVACY/SECURITY] Ability to Share Program, Assessment and Service Data Separately
It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.
7 votesThank you for your feedback. We are currently reviewing this request.
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6 votes
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annual assessment contraint
I would like to add a constraint for users to not allow them to add an annual assessment that is out of the required 60 day range for HUD annual assessments. This is a common DQ issue that could be handled in data entry rather than in a DQ report.
6 votes -
Request for Extended Account Reactivation Window for HMIS Users
I’m reaching out about an issue we've been dealing with related to account reactivations for HMIS users. This was actually suggested a few years ago by Joel Remigio here: https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/44574099-extend-duration-of-time-period-for-reactivated-sta.
I’d love it if we could revisit the idea and explore a way to make the process a bit smoother.
We often receive tickets from HMIS users whose accounts have been deactivated due to inactivity. While it’s easy to reactivate their accounts, the issue is that the reactivation doesn’t "stick" unless the user logs in by midnight of the same day.
This becomes a challenge when users are out…
6 votes -
For Direct Referrals, add ability to filter by program
Currently, when you go to the "Referrals" tab from the client profile (to make a "Direct Referral"), you can filter by agency or program category to find the desired program. Users often have to wade through multiple pages of programs using either of these filter options (especially when they are making a referral to a program under a larger agency). It would be great if users could filter or search directly for a specific Program (e.g., add an optional sub-filter if they first choose to filter by agency, or add a search bar similar to the client search bar).
6 votes -
Add ability to filter pending referrals by Program
The "Pending" tab of the "Referrals" page in Clarity shows all the pending referrals for the agency. For our larger agencies, this can be a very long list that requires providers to click through multiple pages. There is the existing option to sort by program name, but they still have to click through multiple pages if the program they work with is later in the alphabet. It would be great if there was a way to filter for a specific program.
6 votes -
Remove ability to deny a Direct Referral to a Community Queue
Currently if you deny a Direct Referral, you have the option to reassign the client to any Community Queue, regardless of if the client has an assessment for that queue (or any assessment at all). This results in an uncontrolled backdoor to ANY Community Queue.
As our community has expanded the use of Direct Referrals, we are getting individuals placed on queues that are supposed to have high thresholds for placement, or that are only intended for certain subpopulations. This function subverts the logic that you need an assessment to be placed on a queue, which is consistent everywhere else…
6 votes -
Allowing for Household Member Toggle in Referrals
It would be nice if it could be an option to allow for toggling household members in a referral the way you can in a service or program enrollment.
Our staff has really struggled with the idea that only HoH needs to have the referral sent to the queue. This means that on other household member(s) profile(s) it does not show them as "Client has an active entry on the
Community Queue". This has resulted in duplicate referrals being added for the same household.It would solve confusion if you could toggle on individuals included in the referral so the…
6 votes
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