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Clarity Human Services

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Clarity Human Services

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  1. Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.

    The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.

    8 votes

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  2. A customer inquired about the ability to copy a program when doing configuration. This would be a huge time saver when configuring all programs during an onboarding.

    A sys admin could set up one program, copy it for programs that share the same settings, and just need to update the program name.

    7 votes

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  3. Eric Jahn I creating this request per Kerri-Lynne's request. See details
    in JIRA : https://clarityhs.atlassian.net/browse/DM-1992

    Do we have a plan to add the preferred "pronouns" data fields to XML schema for DIT purposes?

    7 votes

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    1 comment  ·  Admin →
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  4. Adding the functionality for a referral to be sent back to the CQ when a referral is sent from the CQ to a housing provider that does not result in a HMID and the exit destination is still a homeless category. Allowing referral be return to the queue keeping the history of the original referral, similar to a referral that is denied by a PH provider and sent back to the queue would be very helpful.

    Priority level 3

    7 votes

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    0 comments  ·  Referrals  ·  Admin →
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  5. Automatically display address, when adding a geolocation in the location tab.

    When adding a location in the location tab a geolocation marker can be selected, but the address does not appear. Please add an address filed or auto populate the address to display in the address line 2.

    The end users have to manually add the address.

    This would be a helpful tool for outreach workers, as it would allow them to quickly and easily track the locations of their clients and identify areas where there is a need for services.

    Here are some of the benefits of adding this…

    7 votes

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    0 comments  ·  Outreach  ·  Admin →
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  6. Our agency has a lot of repeat services and staff members have requested having a feature where they could enter in multiple services easily (like a dropdown or quantity number), rather than clicking submit repeatedly to add them.

    7 votes

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    0 comments  ·  Services  ·  Admin →
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  7. On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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  8. Live Marker for Programapplicability. Often we need screen fields to display only for certain kinds of programs. The Programtype Live Marker is good for this sometimes. But many times we want only a subset of the whole programtype. For example, we have different types of Emergency Shelter which we differentiate with Programapplicability. We have over 200 Emergency Shelters that are Crisis or Bridge. In order to display a screen field just for them we must make a separate constraint item for each of those 200 programids. And then maintain that list as programs are added

    7 votes

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    1 comment  ·  Admin →
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  9. If the SNN Field is entered in as zeros, have the system automatically delete them when someone clicks to edit them. This will allow them to type the new one without any confusion that they actually have to delete the zeros first if they want to change it.

    7 votes

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    1 comment  ·  Admin →
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  10. Updating the client forms to allow for further development changes in font color, inclusion of custom logos, underline, font picklist, just like any other document that can be helpful and/or allow to download customers existing forms to update for the signature line or witness signature line, date, etc.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  11. When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.

    Example

    Service start date: 1/1/2021 Service end date: 1/1/2021
    Vendor: Team A

    Services
    Toggle slide Emergency supplies
    Toggle slide Animal services
    Toggle slide DMV

    Referrals
    Toggle slide Concord Care Center
    Toggle slide Warming center

    Linkages
    Toggle slide HCH Mobile Clinic

    Save

    7 votes

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    2 comments  ·  Services  ·  Admin →
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  12. Allow the options for colored text when building or editing custom fields.

    7 votes

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  13. The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.

    7 votes

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    1 comment  ·  Admin →
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  14. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  15. Objective: Only show relevant fields on report.

    1. If the field is hidden on the screen, then hide the field in the report.

    Reason: With the addition of the hide function on the screens, there might be fields that may not make sense to the end user and will display on the report.
    Outcome: Any field that is hidden on the screen will not show up on the report.

    1. If data is not applicable, then show "Not Applicable."

    Reason: There are fields that are not applicable to all project types and may not appear on the the screens. Also, the cascading…

    7 votes

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    1 comment  ·  Admin →
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  16. Please allow System Administrators to set Audit Log permissions by role. Agency Managers regularly need to perform data quality checks to see who made what change to a certain field.

    7 votes

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  17. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  18. Users might forget that they are logged into a training site. It would be helpful if there was a banner at the top of the interface to let them know that the site they are on is a training site.

    6 votes

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  19. For VSPs who use system admins outside of their agency, there are concerns with client privacy based on this line from the database manual.

    "Access to a comparable database is controlled by the VSP. Only staff who work directly with survivors and have a “need to know” professional basis, their supervisors, and agency administrators should be able to view specific client data"

    With this in mind, a new access role for admins of comparable databases using Clarity is being suggested. this access role should allow admins to log into Clarity and pull aggregate reports such as APRs, SPMs, LSA data…

    6 votes

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  20. Currently, Inventory screens are system-level screens that cannot be copied. For a statewide instance of Clarity, each CoC operates as a separate system. Each CoC manages its housing stock, they have separate CE systems, and reporting is completed by each CoC.

    Each CoC may want to implement Inventory but need to record different information using custom fields on the housing inventory screens.

    Since the Inventory screens cannot be copied, each CoC would either need to agree on a set of custom fields, see each other's fields, or use complex constraints and configurations to hide the fields from each CoC, making…

    6 votes

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    0 comments  ·  Inventory  ·  Admin →
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