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Clarity Human Services

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Clarity Human Services

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685 results found

  1. For VSPs who use system admins outside of their agency, there are concerns with client privacy based on this line from the database manual.

    "Access to a comparable database is controlled by the VSP. Only staff who work directly with survivors and have a “need to know” professional basis, their supervisors, and agency administrators should be able to view specific client data"

    With this in mind, a new access role for admins of comparable databases using Clarity is being suggested. this access role should allow admins to log into Clarity and pull aggregate reports such as APRs, SPMs, LSA data…

    6 votes

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  2. Currently, Inventory screens are system-level screens that cannot be copied. For a statewide instance of Clarity, each CoC operates as a separate system. Each CoC manages its housing stock, they have separate CE systems, and reporting is completed by each CoC.

    Each CoC may want to implement Inventory but need to record different information using custom fields on the housing inventory screens.

    Since the Inventory screens cannot be copied, each CoC would either need to agree on a set of custom fields, see each other's fields, or use complex constraints and configurations to hide the fields from each CoC, making…

    6 votes

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    0 comments  ·  Inventory  ·  Admin →
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  3. Hello! A manager asked me if I could add additional custom fields to the Contacts Page. In addition to changing the Contact Type field, for example we could add things such as a mark that one person is a preferred emergency contact when in crisis (or alternately, if it isn't feasible to add custom fields to the Contacts page, adding this as an additional optional field to all of them). Would it be possible to add something like this? We work in a program where we need to store a lot of contacts for the client, but not all of…

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  4. I would love the idea to be able to edit service categories, similar to how we can edit note categories in the system.

    6 votes

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    1 comment  ·  Services  ·  Admin →
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  5. Allow for an automatic current living situation to be entered in a client's program enrollment when they are added to the outreach map or when they move to a new location on the map.

    6 votes

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    1 comment  ·  Outreach  ·  Admin →
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  6. Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.

    Priority level 3

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  7. Our CES utilizes a special request for prioritization process where the end user is granted permissions to submit a Google Form. Ideally, this would be built into Clarity so the end user would receive a notification that there is a special request form for them to complete within x number of days. This would be a custom form only available to that user for a limited time.

    6 votes

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    0 comments  ·  CE Events  ·  Admin →
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  8. Considering the communication limitations within Clarity, it would be highly beneficial for the end user to be able to see a consolidated list of their assigned clients that have an active referral to a housing program. Ideally, the end user would receive a notification when one of their clients has been matched to a program, as well as see this on the client profile home page.

    6 votes

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    1 comment  ·  CE Events  ·  Admin →
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  9. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    6 votes

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    1 comment  ·  Services  ·  Admin →
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  10. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  11. Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.

    6 votes

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  12. Communities sometimes have the need to track Profile screen data and HUD data in other non-HUD specified collection points, which means adding these existing fields to additional screens and being able to report on those additional collection points. Please consider this update.

    6 votes

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  13. It would be helpful to include an inactive description field when a user changes a unit to inactive. Users can include information that the community may need to reference later. For example, referencing this info may be particularly important when preparing the HIC or LSA reports.

    6 votes

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    0 comments  ·  Inventory  ·  Admin →
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  14. Include "Referral to Prevention Assistance Project" as inferred event.

    6 votes

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    0 comments  ·  CE Events  ·  Admin →
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  15. Create a Live Marker to calculate the number of days between the Approximate Date Started and Project Start fields. This will allow us to create warnings for very old Approximate Date Started Dates, and warnings to notify users when the data collected doesn't make sense. For example, if a client's Approx. Date Started is at least three years ago they should have only one episode of homeless according to the data collection instructions in the Data Standards.

    6 votes

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  16. Remove clients from the community queue if the do not have an active release of information. Add a prompt to the client profile that states client has been removed and should be referred to community queue once a release of information is updated. (Anonymous profiles excluded)

    6 votes

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  17. Could there be some sort of tool tip or reminder on the Add Program screen that reminds us to go to the Field Editor to create the new funding source name? Or even better, allow us to add straight from the screen. Too many steps are involved when it comes to setting up new funding sources.

    6 votes

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    1 comment  ·  Funding  ·  Admin →
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  18. Our user had a great idea to create a flag/alert for users who are about to enter a client into a similar program

    For example: Emergency Shelters often have "Overlapping Enrollments" with other Agencies who have ES programs that clients may still remain active after they have left. ES program staff are asking for a flag/alert that may pop up if they are entering a client into a the same program type where the client may still be active in another program of the same type.

    6 votes

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  19. The System Administrator should have the option to update the background color of the Warning Message section from light grey to a darker color (such as marron, navy, or emerald). This update will benefit the users who are visually impaired.

    6 votes

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  20. 6 votes

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