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Clarity Human Services

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Clarity Human Services

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  1. We have some fairly complicated custom screens that use custom fields and display constraints. However, a field was recently deleted but the admin deleting the field was unaware of the display constraints and it broke the screen. It would be great if a warning message popped up warning the admin user that a field is being used for display constraints and either not allow the deletion or require the admin user to confirm the deletion. Ideally, the warning message would include a list of fields with the display constraint applied.

    Thank you.

    5 votes

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  2. [DQXX-103] Monthly Staff Report currently includes all users who have access to that agency, including those who have additional agency access. Having the report show all users with additional agency access makes it challenging for providers to use this report in a meaningful way when looking at their agency staff's activity in Clarity.

    I propose to add a parameter to this report to allow users to globally filter in/out users with additional agency access to the agency they pull the report under. This would help agency leads in filtering out oftentimes irrelevant user activity information regarding users with additional agency…

    5 votes

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  3. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  4. We would like to be able to see in the stand alone looker which reports have been published to Clarity, the last time they were viewed, and be able identify which reports use specific fields as they change and/or become obsolete so that we can identify looks that are going to break.

    5 votes

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  5. Would it be possible to add the ability to filter by OR statements in a Dashboard, specifically something like "if the client checked yes to question 1 OR checked yes to question 2, show them in this filter"? We can do this at the individual Look level using a custom dimension, but for dashboards where we need to quickly enable or disable such a filter for 25+ looks at once for data analysis this could present difficulties.

    While we could do individual pulls one at a time, if the question is "how many individuals said yes to one of these…

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  6. Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.

    This was an idea brought forward during discussions with Washington Commerce and King County.

    5 votes

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    0 comments  ·  Inventory  ·  Admin →
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  7. Allow for an automatic current living situation to be entered in a client's program enrollment when they are added to the outreach map or when they move to a new location on the map.

    5 votes

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    1 comment  ·  Outreach  ·  Admin →
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  8. Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.

    Priority level 3

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  9. Link Community Queues to active enrollments in Coordinated Entry. Link it so when someone is exited from the Coordinated Entry project (both manual and auto) that they are automatically removed from any queues. This means that everyone on a queue is active in coordinated entry.

    5 votes

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  10. Allow the list of events to be manually sort. (change the order they display)

    5 votes

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    0 comments  ·  CE Events  ·  Admin →
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  11. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    5 votes

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    1 comment  ·  Services  ·  Admin →
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  12. The Data Import Tool seems to completely ignore the "DateDeleted" attribute on the Exit HMIS XML Element. If an Exit has been marked as deleted by setting a value to "DateDeleted", existing exists will not be deleted, and if that enrollment did not previously have an exit, that enrollment will be updated with the deleted exit date. This is a major problem as it makes it impossible to accurately import data from external sources, not only is there no way to remove an exit that was erroneously entered into the other system previously, but it is also actively importing garbage…

    5 votes

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    1 comment  ·  Admin →
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  13. Either use the existing [STFF-106] report and add a parameter to select either Client Notes Hours, or Service Hours. OR create a new report under the Program Based Reports category.

    Still need the ability to select by Program and User.

    Increasingly our funders and stakeholders are asking for hours to be tracked along with Services. It makes sense to do both within the Services functionality AND be able to report out.

    5 votes

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    1 comment  ·  Admin →
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  14. HUD's new EVA data quality tool, provides a powerful resource for identifying data quality issues. However, EVA flags clients with errors and identifies them using the Personal ID. I assume this is because the Unique ID is not available in the export. I'm curious why this is. Is it possible to make the Personal ID searchable in Clarity or to replace it in the export with the Unique ID? I'm trying to find an easy way for our partner agencies to use EVA to find and correct errors, but as of now, it is not easy for them to navigate…

    5 votes

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    Planned  ·  1 comment  ·  Admin →
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  15. Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!

    5 votes

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  16. Use case: many programs have a general email address that is shared across program staff. These shared email addresses are often used to manage referrals to a program to make sure they are addressed as soon as possible.

    Currently, an additional user license would be needed to associate the email address with in order to receive notifications. In this case, the email notifications would be the only reason for the license. Ideally, this functionality would be available without using a user license.

    5 votes

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  17. Create a Live Marker to calculate the number of days between the Approximate Date Started and Project Start fields. This will allow us to create warnings for very old Approximate Date Started Dates, and warnings to notify users when the data collected doesn't make sense. For example, if a client's Approx. Date Started is at least three years ago they should have only one episode of homeless according to the data collection instructions in the Data Standards.

    5 votes

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  18. Currently, service items with multiple attendance Delivery Type do not report the same as service items with other Delivery Types (Long Term, Single Event, and Daily Attendance). All service data should be stored and reported in the same manner.

    See the note within [GNRL-104] Service Summary report article as an example, "Note: For the purposes of this report, multiple attendance services are limited to a count of 1 per day in the # of Services column."

    https://help.bitfocus.com/gnrl-104-service-summary

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  19. A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)

    5 votes

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  20. Remove clients from the community queue if the do not have an active release of information. Add a prompt to the client profile that states client has been removed and should be referred to community queue once a release of information is updated. (Anonymous profiles excluded)

    5 votes

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