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Clarity Human Services

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Clarity Human Services

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  1. We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.

    Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…

    6 votes

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  2. The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.

    When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.

    The eligibility engine should…

    6 votes

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  3. Customer Request:

    1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
    [SEE SCREENSHOT]

    6 votes

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  4. Our CoC is wanting to update our Policies and Procedures to allow clients to view their full HMIS record. We want to be able to pull a report for a single client that shows all of their responses to all screens, including entry, assessment, services, case notes, exit screens, etc., but the report needs to be dynamic to show the data elements that exist on that specific screen because different screens have different data elements.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. The "Pending" tab of the "Referrals" page in Clarity shows all the pending referrals for the agency. For our larger agencies, this can be a very long list that requires providers to click through multiple pages. There is the existing option to sort by program name, but they still have to click through multiple pages if the program they work with is later in the alphabet. It would be great if there was a way to filter for a specific program.

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  6. 5 votes

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  7. When utilizing Looker/Data Analysis, custom Clarity fields can be published to Data Analysis and then never used or a field becomes retired with an older workflow/process.

    Adding functionality to allow users to 'unpublish' fields from Data Analysis would allow analysts to remove unneeded fields from their field toolbars allowing for more streamlined field selection and improved overall model performance.

    Unpublishing fields should be associated with an access role to ensure users that are unpublishing custom fields are not removing fields and breaking content with it.

    Thank you for your time and consideration.

    5 votes

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  8. It would be nice if it could be an option to allow for toggling household members in a referral the way you can in a service or program enrollment.

    Our staff has really struggled with the idea that only HoH needs to have the referral sent to the queue. This means that on other household member(s) profile(s) it does not show them as "Client has an active entry on the
    Community Queue". This has resulted in duplicate referrals being added for the same household.

    It would solve confusion if you could toggle on individuals included in the referral so the…

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  9. Strip PHI/PII from ALL reports by using a "Toggle Button." This would allow for ease of sharing information between partners, grantees, etc by allowing users the ability to use share reports instead of deleting going into files then self deleting all information or guessing what information should be removed before sharing a report.

    5 votes

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    0 comments  ·  Sharing  ·  Admin →
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  10. We have some fairly complicated custom screens that use custom fields and display constraints. However, a field was recently deleted but the admin deleting the field was unaware of the display constraints and it broke the screen. It would be great if a warning message popped up warning the admin user that a field is being used for display constraints and either not allow the deletion or require the admin user to confirm the deletion. Ideally, the warning message would include a list of fields with the display constraint applied.

    Thank you.

    5 votes

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  11. [DQXX-103] Monthly Staff Report currently includes all users who have access to that agency, including those who have additional agency access. Having the report show all users with additional agency access makes it challenging for providers to use this report in a meaningful way when looking at their agency staff's activity in Clarity.

    I propose to add a parameter to this report to allow users to globally filter in/out users with additional agency access to the agency they pull the report under. This would help agency leads in filtering out oftentimes irrelevant user activity information regarding users with additional agency…

    5 votes

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  12. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  13. We would like to be able to see in the stand alone looker which reports have been published to Clarity, the last time they were viewed, and be able identify which reports use specific fields as they change and/or become obsolete so that we can identify looks that are going to break.

    5 votes

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  14. Would it be possible to add the ability to filter by OR statements in a Dashboard, specifically something like "if the client checked yes to question 1 OR checked yes to question 2, show them in this filter"? We can do this at the individual Look level using a custom dimension, but for dashboards where we need to quickly enable or disable such a filter for 25+ looks at once for data analysis this could present difficulties.

    While we could do individual pulls one at a time, if the question is "how many individuals said yes to one of these…

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  15. Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.

    This was an idea brought forward during discussions with Washington Commerce and King County.

    5 votes

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    0 comments  ·  Inventory  ·  Admin →
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  16. Allow for an automatic current living situation to be entered in a client's program enrollment when they are added to the outreach map or when they move to a new location on the map.

    5 votes

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    1 comment  ·  Outreach  ·  Admin →
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  17. Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.

    Priority level 3

    5 votes

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    0 comments  ·  Referrals  ·  Admin →
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  18. Our CES utilizes a special request for prioritization process where the end user is granted permissions to submit a Google Form. Ideally, this would be built into Clarity so the end user would receive a notification that there is a special request form for them to complete within x number of days. This would be a custom form only available to that user for a limited time.

    5 votes

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    0 comments  ·  CE Events  ·  Admin →
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  19. Allow the list of events to be manually sort. (change the order they display)

    5 votes

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    0 comments  ·  CE Events  ·  Admin →
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  20. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    5 votes

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    1 comment  ·  Services  ·  Admin →
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