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Clarity Human Services

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Clarity Human Services

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  1. When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…

    5 votes

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    1 comment  ·  Admin →
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  2. When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.

    5 votes

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    0 comments  ·  Funding  ·  Admin →
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  3. Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  4. Allow for the assignment of multiple clients per slot to facilitate household data collection. Currently, only one person can be assigned to a reservation, and this makes households difficult to pull data for. It would be much more streamlined if providers could assign multiple clients to a single room and have that reflected on the slot view as well as when pulling reports/Looks.

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  5. Allow for a filter option in the outreach module map view to either show the clients location based on their most recent geolocation (current functionality), OR show clients everywhere that they have been contacted in a given time period. Currently, encampments often look underreported when they have a population that frequently moves between encampments. Showing all locations will help to correct this.

    5 votes

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    1 comment  ·  Outreach  ·  Admin →
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  6. Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.

    Would be super helpful to have the report designed and published under program based report categories.

    We really appreciate in advance for looking into it and take it in consideration.

    5 votes

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  7. Provide an option to select "based on Program enrollment" to the assessments detail report

    5 votes

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  8. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    5 votes

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  9. 5 votes

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    1 comment  ·  Admin →
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  10. [DQXX-103] Monthly Staff Report currently includes all users who have access to that agency, including those who have additional agency access. Having the report show all users with additional agency access makes it challenging for providers to use this report in a meaningful way when looking at their agency staff's activity in Clarity.

    I propose to add a parameter to this report to allow users to globally filter in/out users with additional agency access to the agency they pull the report under. This would help agency leads in filtering out oftentimes irrelevant user activity information regarding users with additional agency…

    4 votes

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  11. Some families have children named after a parent, leading to multiple persons with the same first and last name in the household. It would be much easier to navigate to the correct household member if there were their suffixes (Jr., Sr., etc.) listed by the name so you knew which one you were clicking. It would also help to ensure that the right person is assigned with the right member type. Right now, the display can be confusing and lead to errors being made.

    4 votes

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    1 comment  ·  Admin →
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  12. Providers are entering CE assessments under closed CE enrollments, referring those assessments to the CQ, then wondering why their clients are not coming up for CES referrals. There's no error message or alert to keep people from entering CE assessments under a closed enrollment. Can there be?

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  13. There should be a bulk delete option for services attached to programs. Some clients have over 100 services attached and it is a pain to delete them one by one in order to delete the program from the system.

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  14. The labels/markers (Housed, Sheltered & Deceased) should be included in the Outreach model in looker so that sorting can be done with these labels. Users have expressed a desire to see how many clients associated with outreach have the housed label assigned to them.

    4 votes

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    0 comments  ·  Outreach  ·  Admin →
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  15. To prevent the end user from having to complete an extra step, can a referral to the community queue be automatic once the user completes the coordinated assessment (VISPDAT)?

    4 votes

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    2 comments  ·  CE Events  ·  Admin →
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  16. For custom assessments that document and track budgets, we are unable to save the assessment if the total calculation of income related amounts vs expense amounts is a negative dollar amount. I am submitting this idea to recommend changing applicable settings to allow negative calculations.

    4 votes

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  17. Allow the list of events to be manually sort. (change the order they display)

    4 votes

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    0 comments  ·  CE Events  ·  Admin →
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  18. As a System Administrator, I would like to have the ability to restore deleted user accounts. So that I may recover the account myself and not have to submit a help desk ticket to fix the issue for me.

    4 votes

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    1 comment  ·  Admin →
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  19. The Data Import Tool seems to completely ignore the "DateDeleted" attribute on the Exit HMIS XML Element. If an Exit has been marked as deleted by setting a value to "DateDeleted", existing exists will not be deleted, and if that enrollment did not previously have an exit, that enrollment will be updated with the deleted exit date. This is a major problem as it makes it impossible to accurately import data from external sources, not only is there no way to remove an exit that was erroneously entered into the other system previously, but it is also actively importing garbage…

    4 votes

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    1 comment  ·  Admin →
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  20. Sometimes there is a need to print many scan cards in one session. It would be great to have an option to print a bulk amount of client scan cards in one session, versus having to go to individual profile screens and print separately.

    4 votes

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