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Clarity Human Services

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Clarity Human Services

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  1. Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.

    Would be super helpful to have the report designed and published under program based report categories.

    We really appreciate in advance for looking into it and take it in consideration.

    7 votes

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  2. Allow the options for colored text when building or editing custom fields.

    7 votes

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  3. The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.

    7 votes

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    1 comment  ·  Admin →
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  4. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  5. A report that lists out all system users by name, agency, email, phone, user license type.

    7 votes

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  6. Would like to see the ability to use a custom assessment as a condition to meet a demographic based goal rather than having to go through status assessments.

    7 votes

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  7. Customer Request:

    1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
    [SEE SCREENSHOT]

    7 votes

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  8. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    7 votes

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    0 comments  ·  Sharing  ·  Admin →
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  9. When looking through the completed and denied tabs, some of our partner agencies are having to go navigate to the 10, 15, 20th page of clients to get to the most recent completed or denied referrals. There is the current ability to sort by date, but it is only oldest to newest. It would be extremely helpful to be able to sort newest to oldest. Thanks!

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  10. I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  11. Currently, the unit description textbox related to Clarity Inventory is 255. This is too short for many providers and should be higher.

    6 votes

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    2 comments  ·  Inventory  ·  Admin →
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  12. Currently, the DIT only allows the deletion of services if those services were previously imported by the DIT.
    It would be great if either the DIT delete feature were expanded to non-imported services, or another option entirely were developed to allow for the bulk deletion of services.

    6 votes

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  13. We would like to be able to set a maximum ROI term in addition to a default ROI term. Our community's release expires 3 years from the date of the signature unless a previous date is specified, however, it is possible to override the date to extend it to any number of years beyond the default. This requires us to monitor and manually update any dates that are set beyond 3 years.

    6 votes

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  14. It would be nice if it could be an option to allow for toggling household members in a referral the way you can in a service or program enrollment.

    Our staff has really struggled with the idea that only HoH needs to have the referral sent to the queue. This means that on other household member(s) profile(s) it does not show them as "Client has an active entry on the
    Community Queue". This has resulted in duplicate referrals being added for the same household.

    It would solve confusion if you could toggle on individuals included in the referral so the…

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  15. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    6 votes

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  16. 6 votes

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    0 comments  ·  Services  ·  Admin →
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  17. Add an auto save (example auto save every 2 minutes) function for Clarity notes. Reason for needed feature; in a fast-paced client environment where ringing of phones, walk-ins and appointments- easily distracted while inputting notes. Clarity closes out without saving notes. Feature will auto-save notation before Clarity closes out.

    6 votes

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    1 comment  ·  Admin →
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  18. When staff are manually deactivated, it would be great if the system automatically generated a report with the staff person's client list. You cannot run the canned report for the client list if the staff is deactivated. And sometimes clients are not re-assigned after staff turnover.

    6 votes

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  19. Users might forget that they are logged into a training site. It would be helpful if there was a banner at the top of the interface to let them know that the site they are on is a training site.

    6 votes

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  20. When custom fields are added in Clarity Human Services, they are not available to customers with the Customer Data Model (SQL) unless they specifically ask Bitfocus to add them, one field at a time. It would be great if these fields could "automatically" be added and available in the Customer Data Model without having to have a separate request. This automation could occur on a regular daily/weekly/monthly schedule which makes most sense.

    6 votes

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