475 results found
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Access Role Duplication
It's great that Clarity offers so many access rights, which allows customers to create very specific access roles. It would be a great time savings if we could start creating a new access role by duplicating an existing access role and then adjusting the access rights.
9 votesThank you for your feedback. We are currently reviewing this request.
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user caseload dashboard
User Dashboard that summarizes their caseload.
For example: How many and what HUD required fields are not entered correctly/missing, clients without services, notes, CLSAs, missing Annual Assessments, Housing dates not entered within enrollment timeframe, client just turned 18 and needs updating, etc... Any data points where logic is being violated this dashboard would provide a summary of where their caseload stands and has quick links to jump to make those corrections/updates.
9 votesThank you for your feedback. We are currently reviewing this request.
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Email sent out to Navigator when assigned in Community Queue
When a Navigator is assigned in the Community Queue, it will help tremendously if the Navigator receives an email to know she/he has been assigned a new client. This will avoid having to do an extra step of having to email the Navigator.
9 votesThank you for your feedback. We are currently reviewing this request.
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Option to pull client level reports with PII redacted/missing
Agencies and communities are required to provide redacted client records when monitored by HUD. Currently, agency staff print the reports, cross through client PII, scan reports, and submit them to HUD. Often the redaction is insufficient. It would be very awesome if users could choose to pull client-level reports excluding PII to serve this purpose.
9 votesThank you for your feedback. We are currently reviewing this request.
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Note categories should be able to be set on agency level
Custom services are great because they can be set on either an agency or system level. This means that agency managers can set them up. This is NOT the case for the new Note categories field, which can only be set in the field editor - and therefore flow across the entire system and can only be set by system admins. This makes no sense. Agency managers are aware of the wide swath of the work that staff do in a much more immediate way than system admins, and need greater flexibility to set these up, rather than a very…
9 votesThank you for your feedback. We are currently reviewing this request.
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Drill-Down for Assigned Access Roles
The Access Roles page would be more helpful if the number of "Assigned" roles was a drill-down
9 votesThank you for your feedback. We are currently reviewing this request.
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Add Overall Data Quality Score to HUDX-225 HMIS Data Quality Reports
Please add an overall data quality score % (preferably with a corresponding letter grade; 90-100 = A, 80-89 = B, etc) to the top of the existing [HUDX-225]/[HUDX-225-AD] HMIS Data Quality reports available in Clarity. The denominator of this score would be the sum of all possible data quality issues per table row in the report and the numerator is the sum of all total number of errors identified per table row (all in line with the programming specifications in the HMIS Standard Reporting Terminology Glossary).
This overall Data Quality % and score would help provide admins, agencies, and end…
9 votesThank you for your feedback. We are currently reviewing this request.
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"Housed" indicator on profile screen
A customer has requested the ability to have an indicator on the Profile screen that notes if a client is housed in their system. This could be done with the ability to deploy a Live Marker for "Housing Move-In Date Entered" on the profile screen or the creation of a new Live Marker that calculates a "housed" status across the system. This live marker in conjunction with the "Warning" functionality could provide a quick display of housed status.
9 votesThank you for your feedback. We are currently reviewing this request.
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Always Set Date Created for Client Profile to Oldest Date When Merging
The Fellowship of the Colorado HMIS Leads would like to formally request a feature enhancement related to the Client Merge tool. Essentially, we would like for the meta data associated with the client profile’s creation date to default to the date of the oldest client record being merged.
Ex:
Jon Smith has two client records, one created on 1/1/2017 and one created on 1/1/2020.
Regardless of which client record is selected as the dominant record to merge, it would be most beneficial if the oldest meta data for the client profile create date remained after the merge (in this example,…
9 votesThank you for your feedback. We are currently reviewing this request.
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Block ROI Uploads from an Agency
Our CoC creates partnership agencies, which allow workers from multiple organizations to access their collaborative projects. We want all new client profiles and ROIs to be created under the primary program agencies.
Please create an option to block users from being able to upload ROIs if they are logged into specific agencies.
8 votes -
E-signing doesn't work with touchscreen laptop
According to a user in Santa Cruz, they can't e-sign forms using a touchscreen laptop. It requires using a mouse or using an ios or android device. It would be great if they could take advantage of our touchscreen laptops to sign ROI's and other forms directly into clarity and not have to invest in iPads.
This seems to be an issue with the HTML/script coding of the web page. They found a potential solution here, or at least something to get started https://github.com/szimek/signature_pad.
8 votesThank you for your feedback. We are currently reviewing this request.
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Ability to use/customize program eligibility criteria within the CQ
It would be beneficial to be able to customize eligibility criteria within the CQ to fully integrate a complex prioritization matrix as well as program-specific criteria. Dynamic chronic homeless status is critical to sort by within the CQ.
8 votesThank you for your feedback. We are currently reviewing this request.
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Attendance Module
On the attendance module at the bottom of the tables shows an aggerate count of the number of times that service was recorded for that day. It shows it as "## clients" which is confusing because depending on the service delivery type a service can be recorded for a client more than once per day.
I suggest changing this to "## entries", "## attendance" or something similar so that it better reflects what count. Right now by indicating "## clients" it is not correct.
8 votesThank you for your feedback. We are currently reviewing this request.
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Allow for unit assignment to occur by provider at referral acceptance
Allowing providers to assign units at the acceptance of referrals will minimize the administrative burden of connecting an enrollment to the specific unit after enrollment completion. This is particularly helpful in emergency shelters.
8 votesThank you for your feedback. We are currently reviewing this request.
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Updates to the HMIS Population Over Time model
We would like to see updates to the HMIS Population Over Time model
It would be useful to have more data elements including:
a. Household Type
b. Relationship to Head of Household
c. Project Start/Exit Month/Year just like setup in HMIS Performance and Client Model.
d. Reporting Period Start/End Date
e. Referrals
Etc.
- It is currently difficult to perform population-based measure without additional data elements in this model. Using a Merge Query doesn't work for visualizations requiring pivot. For example
a. How to get Households served by different project types over time pivoted by Household Type?
b. In a quarter…
8 votesThank you for your feedback. We are currently reviewing this request.
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Cascade Current Living Situation Updates for Coordinated Entry
We know that Current Living Situation needs to be entered anytime there is contact with a client, or at least every 90 days as community-defined, in our Street Outreach and Coordinated Entry programs.
Our Call Center enrolls Coordinated Entry clients; most homeless clients are simultaneously enrolled in Street Outreach. Street Outreach then continues to work with these clients – and it seems would need to enter Current Living Situation updates in both the Street Outreach and Coordinated Entry enrollments, which is redundant.
Can you add a feature in Clarity to cascade CLS updates?
8 votesThank you for your feedback. We are currently reviewing this request.
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Record CLS with services
Combine the process of providing services and recording a current living situation (CLS). Ideally, when providing a service in an outreach program, an additional section on the service would prompt to fill out a CLS assessment. The goal is to make sure that CLS is recorded each time a service is given, and is done on the same page and through the same process to save staff time. The standard CLS process should also be available in case an outreach worker contacts a client without providing a service.
8 votesThank you for your feedback. We are currently reviewing this request.
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Manage Module needs specific access role permissions
For "Enterprise" users, we can choose exactly what permissions our users have for each tab in the client profile and enrollment pages. For the Agency Manager's "Manage" module, you get it all with no limits. Two examples: 1) We would like to be able to assign an Agency Manager that is not allowed to edit programs. 2) We would like an Agency Manager that can add/edit Services and add/edit Accounts, but nothing else.
8 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
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Have program title in screens where editing (example funding)
When editing a program and working with the program options in the the right column, (such as bed list or funding), once one of those options is selected you are unable to tell which program you are editing data for. It would be nice if the program title could carry into the screen you are working in within program admin.
8 votesThank you for your feedback. We are currently reviewing this request.
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A Cap on Published Custom Fields is a Major Barrier to Robust Program Evaluation
Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.
8 votesThank you for your feedback. We are currently reviewing this request.
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