Assigned staff from non-primary agency
Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.
The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.
Thank you for your feedback. We are currently reviewing this request.
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Marianne Colangelo commented
We get feedback from providers who participate in CE and complete or oversee work in multiple agencies that this is a major flaw. It seems wrong to even refer to it as a "feature" - it feels more like an oversight. It is one of a few flaws of Clarity that make program managers and other users critical of the software overall compared to other systems they use in neighboring CoCs.
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Marika Buchholz commented
this service is critical to our program.
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Kim Griffith commented
This is critical in the process for staff and agency moving forward.