475 results found
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Client locations report by program
We have a client locations report by service only. We need one by program enrollment as well. Please allow this option as well, either through the same report or a new one. (https://get.clarityhs.help/hc/en-us/articles/115002702248--GNRL-112-Client-Address-Location)
4 votesThank you for your feedback. We are currently reviewing this request.
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Funding Source
After creating a new Funding Source there isn’t a way to
• Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
• I also can’t Delete Funding Source.We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.
4 votesThank you for your feedback. We are currently reviewing this request.
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Update CLNT-127 To Show 'Y' for CLS Indicating Homelessness
CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"
Please update the report to show "Y".
4 votesThank you for your feedback. We are currently reviewing this request.
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It would be great to have notes cascade between community queues for coordinated entry.
We have community queues for each of our service regions as well as our major urban area. We have clients that bounce around or may be willing to relocate, so they may be referred to multiple community queues. When case managers enter notes, they only see what is entered based on what queue they access the client from, even though other agencies in a different region may be working with or housing the same client (ie: a client is sheltered in Lincoln but wants to move to the Panhandle, they would be referred to both the Lincoln queue and BOS…
4 votesThank you for your feedback. We are currently reviewing this request.
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[STFF-103] User Active Caseload report select multiple staff members
Add the option on the [STFF-103] User Active Caseload report to multi-select user names
4 votesThank you for your feedback. We are currently reviewing this request.
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Automated HMIS CSV Exports through Data Analysis Tool
An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.
4 votesThank you for your feedback. We are currently reviewing this request.
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Clearer sharing settings
This is two requests:
Clearer descriptions of current sharing settings
More flexibility than current sharing settings allow4 votesThank you for your feedback. We are currently reviewing this request.
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Make it possible for checkbox fields to be marked "Required"
For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.
4 votesThank you for your feedback. We are currently reviewing this request.
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4 votes
Thank you for your feedback. We are currently reviewing this request.
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CLS cascading request
"Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?
They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."
4 votesThank you for your feedback. We are currently reviewing this request.
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Custom "Files Screen"
As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.
A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.
For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.
Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…
4 votesThank you for your feedback. We are currently reviewing this request.
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Replace individual screens with multi-form workflows
Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.
4 votesThank you for your feedback. We are currently reviewing this request.
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User Access Role: Matchmaker modification
We would like the housing opening notifications to be a separate user access role. We have several queues in our community for ES and PH. The teams who make referrals to ES do not need to get an email notification for PH Housing openings/availability for agencies/programs they do not have access to in Clarity.
We would like these notifications to be a separate access role.
3 votes -
DIT Improvement: Download Results
When reviewing results in the DIT interface, there can be hundreds of pages on the results page.
To allow for easy review, searching, and filtering, an excel/csv downloadable version of these results would benefit end users.
3 votes -
Ability to trigger emails after an action is completed in HMIS
It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!
3 votes -
income
We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.
3 votes -
Adding the ability to associate an entire program to staff accounts
Adding the ability to associate an entire program to staff on the user account page.
3 votes -
3 votes
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Operating Start Date DQ Check
When you input the "Operating Start Date" the system checks for any "Project Start Dates" that occur before the selected date. If they exit, a message appears warning the user they have clients that were served before the selected Operating Start Date. This will also help resolve potential LSA Flag issues due to this conflict in data quality.
3 votes -
notes auto save feature
Add an auto save (example auto save every 2 minutes) function for Clarity notes. Reason for needed feature; in a fast-paced client environment where ringing of phones, walk-ins and appointments- easily distracted while inputting notes. Clarity closes out without saving notes. Feature will auto-save notation before Clarity closes out.
3 votes
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