761 results found
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Expired ROI- Remove from community queue
Remove clients from the community queue if the do not have an active release of information. Add a prompt to the client profile that states client has been removed and should be referred to community queue once a release of information is updated. (Anonymous profiles excluded)
6 votesThank you for your feedback. We are currently reviewing this request.
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Reminder when creating new Funding Source Non Federal sources
Could there be some sort of tool tip or reminder on the Add Program screen that reminds us to go to the Field Editor to create the new funding source name? Or even better, allow us to add straight from the screen. Too many steps are involved when it comes to setting up new funding sources.
6 votesThank you for your feedback. We are currently reviewing this request.
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Update The Warning Message Background Color
The System Administrator should have the option to update the background color of the Warning Message section from light grey to a darker color (such as marron, navy, or emerald). This update will benefit the users who are visually impaired.
6 votesThank you for your feedback. We are currently reviewing this request.
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6 votes
Thank you for your feedback. We are currently reviewing this request.
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Tell Users Duration of Incorrect Password Ban
When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…
6 votesThank you for your feedback. We are currently reviewing this request.
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Allow Notes and Public Alerts to be Imported with the DIT
Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.
6 votesThank you for your feedback. We are currently reviewing this request.
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LSA flags
Longitudinal Systems Analysis Report Clarity integration with HUD LSA validation flags and errors
The key idea is that a user wouldn't need to leave the Clarity app to submit an LSA and receive the LSA report flags. Flags are ingested into Clarity, and the Clarity UI can help resolve the flags.
“It seems like if you’ve got control of the LSA Export compiler, and if you’re hashing (storing a persistent record) of the data going into it, it would be simple to connect the dots backward to the origin of the error.
Right now, everyone in the country is doing…
6 votesThank you for your feedback. We are currently reviewing this request.
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Direct Expenses cannot exceed Fund Amount
When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.
6 votesThank you for your feedback. We are currently reviewing this request.
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Ability to Link a File to a Service
It would be useful to be able to link files to specific services. For example when we enter a Rapid Rehousing financial service I'd like to be able to link the associated file back up to that specific service.
6 votesThank you for your feedback. We are currently reviewing this request.
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Generate a Global Household ID for all Clients
Some agencies use Global HHIDs to track characteristics of households they serve over multiple enrollments, however, not all clients have a Global HHID. Even for households of one, it would helpful if these were assigned and if documentation were provided to CoCs about how a Global HHID changes as the household composition changes.
6 votesThank you for your feedback. We are currently reviewing this request.
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Option for showing client associated with multiple encampments
Allow for a filter option in the outreach module map view to either show the clients location based on their most recent geolocation (current functionality), OR show clients everywhere that they have been contacted in a given time period. Currently, encampments often look underreported when they have a population that frequently moves between encampments. Showing all locations will help to correct this.
6 votesThank you for your feedback. We are currently reviewing this request.
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Geocode Picklists
Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.
6 votesThank you for your feedback. We are currently reviewing this request.
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6 votes
Thank you for your feedback. We are currently reviewing this request.
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Adding Notes to Goals Functionality
We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.
Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…
6 votesThank you for your feedback. We are currently reviewing this request.
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New UI: Add Age to the Profile Dropdown
On the mobile version of Clarity, Age is covered when you pull up the dropdown with UI, Client ID, SSN, etc. Our Outreach teams have expressed it is a commonly used field and going back to the profile is inconvenient. There is currently a blank space it would fit in right under SSN. Our suggestion is that it be added to the dropdown.
5 votes -
Create a System Configuration Model in Looker for Comprehensive System Auditing
The Idea:
Creating a new System Configuration Model in Looker (or a structural update to the existing Project Descriptor Model) would allow System Administrators to fully report on their system setup and configuration in Clarity, regardless of whether those elements are actively attached to a program or screen.The Problem:
Currently, the Project Descriptor Model is incredibly helpful for reviewing active system setups. However, it is structurally limited because many of the views only pull in data when elements are actively in use (e.g., connected to programs or screens).Because of these underlying data joins, users cannot report on everything…
5 votes -
Remove "exit date" text for active enrollments in programs tab
When the sidebars are expanded within a client's program tab, the words "exit date" appear under the green "Active" in the client's program history. We would like this removed because there is no exit date--the enrollment is still active. This has been confusing users.
5 votes -
search
In the new user interface, up to 10 clients are displayed on the client page. To provide additional options to protect client privacy, our recommendation is to build a “delete all search history” button (can be embedded in the ellipsis icon) so that we can just click on this when we need to screenshare. Alternatively, a filter to hide search history would be very helpful.
5 votes -
Allow system admin to control use of Referral related Navigator and Case Manager fields
We, like other communities, do not use the functions of Navigator and Case Manager with the referrals module. This is for a few reasons, but primarily it is not workable to use because of the design limitation of ending a Navigator listing once a queue record turns into a pending referral record.
Now that the new UI is active, these fields are more prominent, especially as they appear on all users' side bar of widgets. Please allow system admins to control the use of these functions and when they are not in use to hide these widgets.
It is more…
5 votes -
SPM raw data reporting
We woulike to be able to pull full raw data (preferrably in a canned report) for the System Performance Measures. It is not convienent to click on every single data point for each measure to see the clients; further, doing so does not provide the full dataset. The SPMs in Looker have errors and are not reliable. We want to be able to match the SPM data to other reporting/characteristics, such as to report the SPM measures by demographics. See below for an example of what Wellsky is providing (this one is for Measure Two: Returns).
Personal id Client id…5 votes
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