639 results found
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Expose client activity
Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!
5 votesThank you for your feedback. We are currently reviewing this request.
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Create flexibility to add an Email Address not associated with a user account to receive program notifications
Use case: many programs have a general email address that is shared across program staff. These shared email addresses are often used to manage referrals to a program to make sure they are addressed as soon as possible.
Currently, an additional user license would be needed to associate the email address with in order to receive notifications. In this case, the email notifications would be the only reason for the license. Ideally, this functionality would be available without using a user license.
5 votesThank you for your feedback. We are currently reviewing this request.
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Community Queue- Auto Refer
A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)
5 votesThank you for your feedback. We are currently reviewing this request.
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Expired ROI- Remove from community queue
Remove clients from the community queue if the do not have an active release of information. Add a prompt to the client profile that states client has been removed and should be referred to community queue once a release of information is updated. (Anonymous profiles excluded)
5 votesThank you for your feedback. We are currently reviewing this request.
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Filter assessment score when referring from unit queue
Allow for filtering/sorting of assessment score when referring to a unit from the unit queue without configuring unit eligibility.
5 votesThank you for your feedback. We are currently reviewing this request.
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Auto-remove clients with a "Housed", "Sheltered" tag
When clients receive a tag of "Housed" or "Sheltered" on the Outreach map, they should be automatically removed from either the encampment or the map. The same should happen for clients who have an address added to the Location tab, which does not qualify as a place not meant for human habitation.
5 votesThank you for your feedback. We are currently reviewing this request.
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Searching for Users while in System by Ageny
Ability to search for users by agency while in System in the Manage/Staff tab. System Admins should not have to switch back and forth between agencies to find out what users are attached to an agency.
5 votesThank you for your feedback. We are currently reviewing this request.
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Clarity pages are sorted alphabetically
Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.
5 votesThank you for your feedback. We are currently reviewing this request.
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Improve workflow for entering services after program exit has already been entered
When a user has to update Services after a Program Exit has already been entered, they have to re-open the entire enrollment and make the changes and then close it back down again. This design seems like a means to make sure services are not outside of the range of the program start and end dates, but it doesn't actually work because you can put in a service outside of the program start and end dates.
5 votesThank you for your feedback. We are currently reviewing this request.
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Direct Expenses cannot exceed Fund Amount
When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Ability to enter a date in the future that would switch user to inactive.
What we would like to do is be able to put a date to have the system auto inactivate a user. We often know ahead of time when a users' last date of employment or access will be, it would be nice if we could enter that last date of access and have the system move them to inactive once that date occurs.
5 votesThank you for your feedback. We are currently reviewing this request.
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Link Reservations to Inventory
Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.
5 votesThank you for your feedback. We are currently reviewing this request.
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Assign multiple people to a single room (to allow for tracking household members or partners).
Allow for the assignment of multiple clients per slot to facilitate household data collection. Currently, only one person can be assigned to a reservation, and this makes households difficult to pull data for. It would be much more streamlined if providers could assign multiple clients to a single room and have that reflected on the slot view as well as when pulling reports/Looks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Case note Report for all clients by Program/Clarity Program based Category
Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.
Would be super helpful to have the report designed and published under program based report categories.
We really appreciate in advance for looking into it and take it in consideration.
5 votesThank you for your feedback. We are currently reviewing this request.
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Reporting idea - Enrollment Connected Assessment Filter (Assessment Detail Report)
Provide an option to select "based on Program enrollment" to the assessments detail report
5 votesThank you for your feedback. We are currently reviewing this request.
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Allow users to have access to another agency but not all projects at the agency
We have many users that may need access to just one project at another agency but currently there is no way to set that up. If there was a way to allow a user to be at one agency and have access to another agency but not all of the projects within this would be very helpful.
5 votesThank you for your feedback. We are currently reviewing this request.
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5 votes
Thank you for your feedback. We are currently reviewing this request.
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CLS cascading request
"Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?
They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."
5 votesThank you for your feedback. We are currently reviewing this request.
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Replace individual screens with multi-form workflows
Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.
5 votesThank you for your feedback. We are currently reviewing this request.
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Add Unique ID barcode to GNRL-106
Requesting to add feature to include clients' Unique ID in barcode format to the [GNRL-106] Program Roster report. The barcode could be its own column or placed in the same box as the existing Unique Identifier column akin to the [CLNT-103] Photo ID Card
As we are implementing the Attendance Based Feature for our CoC, this is a question that some of our providers are asking about for easier barcode scanning of their clients.
4 votes
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