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Clarity Human Services

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Clarity Human Services

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  1. Since the Quality of Date of Birth field can be reported as "approximate or partial DOB reported" the system should allow users to record a partial DOB.

    Perhaps allow 00 (zeros) to be used in the date of birth field- ex. 00/00/2003

    Some providers, such as DV agencies, may only collect partial DOBs (just the year) and don't want to record false day/ month data.

    4 votes

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  2. Because HUD changes the string names for Project Type and Exit Destination, it would help us to have a field in Looker that provides the number HUD uses to corresponds with the pick list for these elements. This would help stabilize our code so that it is more resilient to name changes.

    4 votes

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  3. We would like the housing opening notifications to be a separate user access role. We have several queues in our community for ES and PH. The teams who make referrals to ES do not need to get an email notification for PH Housing openings/availability for agencies/programs they do not have access to in Clarity.

    We would like these notifications to be a separate access role.

    4 votes

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  4. We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.

    4 votes

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    Under Review  ·  1 comment  ·  Admin →
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  5. 4 votes

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    0 comments  ·  Services  ·  Admin →
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  6. When a case manager leaves an agency AAs are having a difficult time reassigning clients to another case manager. Some case managers will have a case load of over 100 clients. It would be great to have a tool for system administrators to remove the case manager and assign the clients to another case manager.

    4 votes

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    0 comments  ·  Sharing  ·  Admin →
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  7. When you input the "Operating Start Date" the system checks for any "Project Start Dates" that occur before the selected date. If they exit, a message appears warning the user they have clients that were served before the selected Operating Start Date. This will also help resolve potential LSA Flag issues due to this conflict in data quality.

    4 votes

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  8. When using the DIT to import CE events, it is not importing the LocationCrisisOrPHHousing value from the file, and instead imports all values as "imported project". The language on this field in the data standards is "If a client was referred to an opening in a continuum crisis housing or permanent housing
    project, select the Project Name and HMIS Project ID of the referred project."

    What we would like, is to be able to map the values in the CSV file to a clarity programIDs, so that imported data can correctly reflect what's in the external file, and display the…

    4 votes

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    1 comment  ·  CE Events  ·  Admin →
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  9. Providers are entering CE assessments under closed CE enrollments, referring those assessments to the CQ, then wondering why their clients are not coming up for CES referrals. There's no error message or alert to keep people from entering CE assessments under a closed enrollment. Can there be?

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  10. If a client has a public alert it would beneficial to have the alert icon show up in the outreach module (same place as housed status).

    4 votes

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    0 comments  ·  Outreach  ·  Admin →
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  11. The labels/markers (Housed, Sheltered & Deceased) should be included in the Outreach model in looker so that sorting can be done with these labels. Users have expressed a desire to see how many clients associated with outreach have the housed label assigned to them.

    4 votes

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    0 comments  ·  Outreach  ·  Admin →
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  12. Hello! Hope everything is going well.

    We recently moved to Clarity from a different database, and in the past when you went to view the history of assessments completed for a client, the previous competing database was able to list who last created or edited the assessments in the list (So imagine the columns said Assessment Name, Date Completed, then Staff Completed as opposed to the way it is now). Is there any way we could make this a feature staff could opt into?

    I suggested to this supervisor the Client Staff Data Activity Report as a workaround, but after…

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  13. To prevent the end user from having to complete an extra step, can a referral to the community queue be automatic once the user completes the coordinated assessment (VISPDAT)?

    4 votes

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    2 comments  ·  CE Events  ·  Admin →
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  14. For custom assessments that document and track budgets, we are unable to save the assessment if the total calculation of income related amounts vs expense amounts is a negative dollar amount. I am submitting this idea to recommend changing applicable settings to allow negative calculations.

    4 votes

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  15. As a System Administrator, I would like to have the ability to restore deleted user accounts. So that I may recover the account myself and not have to submit a help desk ticket to fix the issue for me.

    4 votes

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    1 comment  ·  Admin →
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  16. Sometimes there is a need to print many scan cards in one session. It would be great to have an option to print a bulk amount of client scan cards in one session, versus having to go to individual profile screens and print separately.

    4 votes

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  17. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  18. Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.

    4 votes

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  19. It would be great if certain HUD reports can be "pre-validated" in Clarity (run against some known HUD validation checks). This could save users time when submitting to HDX (1 or 2) or Sage, if they know right away that there is a problem with their file/report. They would not even have to "waste time" submitting a problem file to HUD but be prompted to fix errors right in Clarity.

    4 votes

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    1 comment  ·  Admin →
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  20. It would be helpful to include an inactive description field when a user changes a unit to inactive. Users can include information that the community may need to reference later. For example, referencing this info may be particularly important when preparing the HIC or LSA reports.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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