544 results found
-
Outreach Labels/Markers in Reports
The labels/markers (Housed, Sheltered & Deceased) should be included in the Outreach model in looker so that sorting can be done with these labels. Users have expressed a desire to see how many clients associated with outreach have the housed label assigned to them.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Note who performed an assessment on the assessment history
Hello! Hope everything is going well.
We recently moved to Clarity from a different database, and in the past when you went to view the history of assessments completed for a client, the previous competing database was able to list who last created or edited the assessments in the list (So imagine the columns said Assessment Name, Date Completed, then Staff Completed as opposed to the way it is now). Is there any way we could make this a feature staff could opt into?
I suggested to this supervisor the Client Staff Data Activity Report as a workaround, but after…
4 votesThank you for your feedback. We are currently reviewing this request.
-
Auto-refer to CQ upon completion of CA
To prevent the end user from having to complete an extra step, can a referral to the community queue be automatic once the user completes the coordinated assessment (VISPDAT)?
4 votesThank you for your feedback. We are currently reviewing this request.
-
Link Coordinated Entry Enrollments to Community Queues
Link Community Queues to active enrollments in Coordinated Entry. Link it so when someone is exited from the Coordinated Entry project (both manual and auto) that they are automatically removed from any queues. This means that everyone on a queue is active in coordinated entry.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Allow negative dollar amounts
For custom assessments that document and track budgets, we are unable to save the assessment if the total calculation of income related amounts vs expense amounts is a negative dollar amount. I am submitting this idea to recommend changing applicable settings to allow negative calculations.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Restore deleted user accounts
As a System Administrator, I would like to have the ability to restore deleted user accounts. So that I may recover the account myself and not have to submit a help desk ticket to fix the issue for me.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Ability to print bulk scan cards
Sometimes there is a need to print many scan cards in one session. It would be great to have an option to print a bulk amount of client scan cards in one session, versus having to go to individual profile screens and print separately.
4 votesThank you for your feedback. We are currently reviewing this request.
-
copy services across agencies/ ability to copy service taxonomy
It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Ability to pull daily bed utilization % in Looker
Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Pre-validation of HUD reports in Clarity
It would be great if certain HUD reports can be "pre-validated" in Clarity (run against some known HUD validation checks). This could save users time when submitting to HDX (1 or 2) or Sage, if they know right away that there is a problem with their file/report. They would not even have to "waste time" submitting a problem file to HUD but be prompted to fix errors right in Clarity.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Inactive Unit Description Field
It would be helpful to include an inactive description field when a user changes a unit to inactive. Users can include information that the community may need to reference later. For example, referencing this info may be particularly important when preparing the HIC or LSA reports.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Notifications for client enrollments expected to auto-exit due to inactivity
It would be helpful to have the ability to create notifications for client enrollments expected to auto-exit due to inactivity. The functionality could be similar to pending referral notifications, with flexibility to set a certain number of days prior to the auto-exit. This would give the assigned care team an opportunity to update the enrollment and prevent the auto-exit before it happens.
The additional type of notification would be helpful for Coordinated Entry.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Automatically remove clients from outreach map based on address type.
We have the ability have clients automatically populate the outreach map based on location types identified. Users expressed the desire to have clients automatically removed from the outreach map based on location types identified as well.
4 votesThank you for your feedback. We are currently reviewing this request.
-
On the Referrals: Denied Tab, update tooltip for the icon that indicates a Referral was SENT back to Community Queue
In the Referrals Denied tab, if a Referral was sent back to the Community Queue, there is a gray band of color and there is an icon to the far right of the client name (a box with an arrow in it). For the icon, there is a tooltip that pops up with "SEND back to Queue." (all caps mine)
This can be confusing for End Users who may see this as an action icon with the function or opportunity to "send" the Referral back to the Queue.
Changing the tooltip to read "sent" would be an immediately clear way…
4 votesThank you for your feedback. We are currently reviewing this request.
-
Utilize more recent satellite imagery
I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.
Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Queue Activity Modification
It appears as though a client who is on the queue, gets referred to a program and then denied due to no contact is counting as activity to keep them active (and no auto exit due to inactivity) even if they have no other system activity. Changing this so that a denial due to no contact is not counted as system activity to keep someone on queue would help with queue maintenance.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Bulk entry of Services or Notes for Clients within Encampments
While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Give System Admins the ability to re-order queues
We are now using multiple queues and for users who work with queues it would be better for them to default to the queue that we determine, as well as to be able to order the queues in the way we designate. There is something clunky about user experience of having to look at the names of the queues and click on the one that you want to use -- having it default to a main queue and also having the order of the queues be meaningful will help in this area.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Update how the page refreshes when checking in clients for reservations/bed nights
When recording attendance for clients in large sites, the sections on the lower part of the page require the user to scroll to the bottom of the page, click the reservation slot, go back to the top of the screen to record the attendance, and then scroll all the way back down to click on the next reservation. The need to scroll the page is cumbersome for providers with large sites with numerous reservation slots; a change in how the page refreshes would reduce check-in time.
4 votesThank you for your feedback. We are currently reviewing this request.
-
Allow Custom Services to be Deleted with the DIT
If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".
4 votesThank you for your feedback. We are currently reviewing this request.
- Don't see your idea?