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Clarity Human Services

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Clarity Human Services

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655 results found

  1. Allow the list of events to be manually sort. (change the order they display)

    5 votes

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    0 comments  ·  CE Events  ·  Admin →
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  2. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    5 votes

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    1 comment  ·  Services  ·  Admin →
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  3. The Data Import Tool seems to completely ignore the "DateDeleted" attribute on the Exit HMIS XML Element. If an Exit has been marked as deleted by setting a value to "DateDeleted", existing exists will not be deleted, and if that enrollment did not previously have an exit, that enrollment will be updated with the deleted exit date. This is a major problem as it makes it impossible to accurately import data from external sources, not only is there no way to remove an exit that was erroneously entered into the other system previously, but it is also actively importing garbage…

    5 votes

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    1 comment  ·  Admin →
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  4. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  5. Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!

    5 votes

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  6. Use case: many programs have a general email address that is shared across program staff. These shared email addresses are often used to manage referrals to a program to make sure they are addressed as soon as possible.

    Currently, an additional user license would be needed to associate the email address with in order to receive notifications. In this case, the email notifications would be the only reason for the license. Ideally, this functionality would be available without using a user license.

    5 votes

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  7. A client that was unable to locate at the time of referral to a housing intervention should be removed from the community queue and re-referred once they resurface in Clarity (service transaction or program enrollment)

    5 votes

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  8. Allow for filtering/sorting of assessment score when referring to a unit from the unit queue without configuring unit eligibility.

    5 votes

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    0 comments  ·  Inventory  ·  Admin →
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  9. When clients receive a tag of "Housed" or "Sheltered" on the Outreach map, they should be automatically removed from either the encampment or the map. The same should happen for clients who have an address added to the Location tab, which does not qualify as a place not meant for human habitation.

    5 votes

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    1 comment  ·  Outreach  ·  Admin →
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  10. With the requirement to upload ROIs for every client, it would be extremely helpful to be able to run a report and see which clients in a given program are due for a renewal or need an initial ROI uploaded. Checking each client individually is a huge waste of staff time when you have thousands of people to check.

    5 votes

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  11. Ability to search for users by agency while in System in the Manage/Staff tab. System Admins should not have to switch back and forth between agencies to find out what users are attached to an agency.

    5 votes

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  12. Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.

    5 votes

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  13. When a user has to update Services after a Program Exit has already been entered, they have to re-open the entire enrollment and make the changes and then close it back down again. This design seems like a means to make sure services are not outside of the range of the program start and end dates, but it doesn't actually work because you can put in a service outside of the program start and end dates.

    5 votes

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  14. Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.

    5 votes

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  15. If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  16. What we would like to do is be able to put a date to have the system auto inactivate a user. We often know ahead of time when a users' last date of employment or access will be, it would be nice if we could enter that last date of access and have the system move them to inactive once that date occurs.

    5 votes

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  17. Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  18. Allow for the assignment of multiple clients per slot to facilitate household data collection. Currently, only one person can be assigned to a reservation, and this makes households difficult to pull data for. It would be much more streamlined if providers could assign multiple clients to a single room and have that reflected on the slot view as well as when pulling reports/Looks.

    5 votes

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    0 comments  ·  Services  ·  Admin →
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  19. Provide an option to select "based on Program enrollment" to the assessments detail report

    5 votes

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  20. We have many users that may need access to just one project at another agency but currently there is no way to set that up. If there was a way to allow a user to be at one agency and have access to another agency but not all of the projects within this would be very helpful.

    5 votes

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