477 results found
-
Add auto placement for manual CE Events
There is currently no option to set up auto-placement for manual CE Events as we can for services. It would very helpful for end-user workflows if this could be implemented.
3 votesThank you for your feedback. We are currently reviewing this request.
-
auto exits: include notes as an active activity to retain clients active in program
Allow for the notes to be included as an eligible activity to retain clients in program even when the auto exit toggle is activated.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Enable outgoing/incoming referrals to/from trusted outside human services agencies
Standards organizations such as DirectTrust have been working to specify ways for human services agencies to share securely emailed referrals, for any type of human service. Standards organizations are also working on ways to share service directory information. Clarity Human Services could implement these standards to be a part of this secure referral network, so Clarity users could send outgoing referrals (even outside the HUD Continuum or customer installation). Likewise, agencies could post their available human services and accept/decline incoming referrals, from the trusted external service organizations.
see https://directtrust.org/blog/launch-of-information-exchange-for-human-services
3 votes -
Expired ROI- Remove from community queue
Remove clients from the community queue if the do not have an active release of information. Add a prompt to the client profile that states client has been removed and should be referred to community queue once a release of information is updated. (Anonymous profiles excluded)
3 votesThank you for your feedback. We are currently reviewing this request.
-
Notifications for client enrollments expected to auto-exit due to inactivity
It would be helpful to have the ability to create notifications for client enrollments expected to auto-exit due to inactivity. The functionality could be similar to pending referral notifications, with flexibility to set a certain number of days prior to the auto-exit. This would give the assigned care team an opportunity to update the enrollment and prevent the auto-exit before it happens.
The additional type of notification would be helpful for Coordinated Entry.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Report: Which clients don't have release of information (ROI) on file and/or who have ROI renewals coming up.
With the requirement to upload ROIs for every client, it would be extremely helpful to be able to run a report and see which clients in a given program are due for a renewal or need an initial ROI uploaded. Checking each client individually is a huge waste of staff time when you have thousands of people to check.
3 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
-
Automatically remove clients from outreach map based on address type.
We have the ability have clients automatically populate the outreach map based on location types identified. Users expressed the desire to have clients automatically removed from the outreach map based on location types identified as well.
3 votesThank you for your feedback. We are currently reviewing this request.
-
The new program "add funding source" popup window needs a way to filter.
Our new "add funding source" popup window has 17 pages. Most of them are inactive and / or ended. We need a way to limit the choices. If the funding source has an end date in the past, you are not using it. If the funding source is inactive, you are not using it.
We add 15+ funding sources each year for ONE program. There are other programs that also have new contracts each year. Next year we will be up to 20 pages!
Please provide a method to restrict the funding sources on the "program add funding source popup…
3 votesThank you for your feedback. We are currently reviewing this request.
-
Additional Access Role Settings for Direct and/or Eligibility Page Referrals
In order for program eligibility to appear on a community queue, the program's Public Listing must be set to "Public." However, this means that users with the ability to refer will also see these programs listed on the eligibility page after assessing a client, and they can freely refer them to these programs instead of just a community queue, which is not desired by (most) communities.
Turning off the "Create referral" access right means that they then can't refer to the community queue at all. There is a separate access right to "Refer Directly to Community Queue," so a similar…
3 votesThank you for your feedback. We are currently reviewing this request.
-
Utilize more recent satellite imagery
I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.
Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Grant management functionality
It would be helpful to have grant management functionality built into Clarity such as the ability to manage reporting schedules and upload copies of grant documents
3 votesThank you for your feedback. We are currently reviewing this request.
-
Update System Variables UI to include Census Data Uploads
If there was an additional tab within the System Variables set up to include/allow Census Data (or even HUD's CoC Analysis Tool data), communities could use this data to easily analyze potential disparities within their CoC(s). This information could be exposed in Looker to create Looks and dashboards to begin/continue data driven approaches for systemwide improvement.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Links to specific profile tabs from outreach client screen
Being able to go directly from the outreach client screen to a specific profile tab, such as services, assessments or notes would make it more efficient to make profile changes for multiple clients one after another. Right now the only link from the outreach client screen goes to the profile overview tab, and our users would like quicker access to other tabs, such as assessments and services.
3 votesThank you for your feedback. We are currently reviewing this request.
-
The Calendar needs to be more functional
We have received feedback from CoC partner agencies about using the calendar:
"When scheduling appointments, first the report of appointments has to be run to see if there's any conflicting appointments.
It takes FOREVER (feels like it) for a report to be run. Then you have to go put in the appointment after the report shows up.
Then you have to rerun the report to make sure the appointment you scheduled is on the guests schedule and wait for FOREVER again....
If there's anyway we could have a quicker way to access each guest's schedule that would be great.
It…
3 votesThank you for your feedback. We are currently reviewing this request.
-
More control over Sharing for Notes
Having finer control over Sharing for Notes would be very helpful. Customers wishing to grant "read-only" Clarity access to community members don't necessarily want them reading everything about clients.
It would be helpful to have the ability to control Sharing for specific Notes-type, not only at the Agency level, but also at the Program level.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Allow Notes and Public Alerts to be Imported with the DIT
Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.
3 votesThank you for your feedback. We are currently reviewing this request.
-
Allow Custom Services to be Deleted with the DIT
If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".
3 votesThank you for your feedback. We are currently reviewing this request.
-
HUD field Constraints
Whenever the HUD data standards are updated, we find that we have to replicate Bitfocus's constraints for our custom screens. Instead, adding the option to apply the already made constraint to the screen would be useful...either at the field level (Use current constraint for any screen when field is added) option or screen level (copy constraint to screen when field is added) option...
3 votesThank you for your feedback. We are currently reviewing this request.
-
ROI
Allow for assigned delete rights for ROI's, in access roles, not just system admins. Or maybe, allow for choice of ROI when merging clients, who both have active ROI's.
3 votesThank you for your feedback. We are currently reviewing this request.
-
More filter options for Outreach map
There was a feature request by our users for filtering the outreach module map by client demographics such as age, veteran status, disabling condition. Many of our teams that are piloting the usage of the Module are using it for targeted encampment efforts - some of the users are partnering with population-specific providers to connect them and said it may be useful to be able to, at a glance, find veterans and youth who they’ve connected with on the map.
3 votesThank you for your feedback. We are currently reviewing this request.
- Don't see your idea?