Create flexibility to add an Email Address not associated with a user account to receive program notifications
Use case: many programs have a general email address that is shared across program staff. These shared email addresses are often used to manage referrals to a program to make sure they are addressed as soon as possible.
Currently, an additional user license would be needed to associate the email address with in order to receive notifications. In this case, the email notifications would be the only reason for the license. Ideally, this functionality would be available without using a user license.
AdminAshley Wynn
(Admin, Bitfocus)
shared this idea
Thank you for your feedback. We are currently reviewing this request.
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Kerry Hutchings commented
The ability to utilize a general email address is important to the continued success of the program. The box can be covered by a designated staff member without having to purchase another license.
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Noraen Saldivar
commented
The added field to discern the type of end user as described above would be helpful.
Additionally, expanding on the end user fields for the Nevada instance would be helpful for administrative functions as other ideas were previously shared.