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Clarity Human Services

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Clarity Human Services

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615 results found

  1. XML import client matching should have a match on PersonalID option

    2 votes

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    1 comment  ·  Admin →
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  2. When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…

    6 votes

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    1 comment  ·  Admin →
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  3. The system should not allow the program start date to occur after the housing move-in date. The program start date should never occur after the housing move in date. Since the program start date defaults to the current date and allows users to save (after displaying a gentle light-orange warning that does not seem to be a deterrant), this issue continues.

    24 votes

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  4. I understand that developers are planning on improvements to the HMIS Population Over Time model and I'd really like to see the it go back farther than two years. If the point of this is longitudinal analysis, it should go back farther, especially given that the LSA looks back three years. Ideally I would like to see it go back to 2012 so we can dig deeper into client histories similar to the canned CLNT-127 report.

    15 votes

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  5. When recording attendance for clients in large sites, the sections on the lower part of the page require the user to scroll to the bottom of the page, click the reservation slot, go back to the top of the screen to record the attendance, and then scroll all the way back down to click on the next reservation. The need to scroll the page is cumbersome for providers with large sites with numerous reservation slots; a change in how the page refreshes would reduce check-in time.

    4 votes

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  6. Enable the ability in Data Analytics to set visibility for individual items (looks/dashboards) similar to reports in the Report Library. We would like to be able to create a "Clarity System" level report and then be able to make it visible through Data Analytics to a specific CoC/Agency/Role. That way the item is not visible to all agencies or Data Analytics users. The only way to do this now is to create the item (dashboard/look) in the folder for each agency separately; which makes managing changes cumbersome to update.

    1 vote

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    1 comment  ·  Admin →
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  7. When a user has to update Services after a Program Exit has already been entered, they have to re-open the entire enrollment and make the changes and then close it back down again. This design seems like a means to make sure services are not outside of the range of the program start and end dates, but it doesn't actually work because you can put in a service outside of the program start and end dates.

    5 votes

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  8. Client Unique Identifier (UID) is only visible on the Client Profile tab. Our users would like to be able to see the UID while navigating through all client-related tabs including History, Service, Programs, etc. Our users suggested including the UID to the right of the client's name in the header.

    56 votes

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    Started  ·  4 comments  ·  Admin →
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  9. Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.

    3 votes

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  10. If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  11. For agencies who are trying to save time, it would be very beneficial to have a download/print function within Clarity, tied to the enrollment form. Some agencies can enter directly into HMIS, and do not need a paper copy, but there are many agencies who are required to store paper forms. They have to do their enrollments on paper forms, then enter into HMIS. If you could print the form, it would save them a lot of time. Currently, when you print an enrollment form using the basic web browser function, it does not retain the responses to checkboxes, such…

    15 votes

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    3 comments  ·  Sharing  ·  Admin →
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  12. It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.

    41 votes

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  13. It would be great to have a program setting where if it is turned ON, a new enrollment can only be made if there is an active referral to the program. We are having the problem where case managers are "jumping the gun" and enrolling a client into a housing program before the referral record is entered in HMIS and then have to "back link" the enrollment to a referral with date problems.

    3 votes

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  14. Update the 'Exit' to say 'Program Exit' to make it more clear. Right now it looks like it was an after thought and it is just to xxit the file.

    10 votes

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  15. require veteranentered and veteranseparated to be restricted to no more than 4 integers

    1 vote

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    1 comment  ·  Admin →
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  16. When scanning in or adding clients in the Attendance module, have an actual pop up appear for those who have a public alert.

    Currently, an icon will appear next to the client's name and then you must hover over the client name and then click on the public alert to see it.

    This causes delays for shelters that need to check in a large number of clients.

    An immediate pop up would ensure that End Users have the ability to both quickly check many people in AND catch important public alerts.

    16 votes

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    1 comment  ·  Services  ·  Admin →
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  17. Right now, only system administrators can manage user accounts: to reset passwords, lock, or inactivate. These should be access role rights available in the Manager group.

    2 votes

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  18. We have the ability to copy the configuration of our Live Clarity production instance to our training instance as a single one-off task. It would be great to automate that task so that it is done automatically on a regular schedule.

    2 votes

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  19. Request access to LookML

    LookML is a language for describing dimensions, aggregates, calculations, and data relationships in a SQL database. Looker uses a model written in LookML to construct SQL queries against a particular database.

    41 votes

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  20. Request for some additional functionality in embedded Looker:

    • Allow access to sub-sub folders in the main reports folder
    • Change interface to an actual folder structure (collapse folders by default, allow expanding) instead of just displaying folder names as headers
    • Allow access to sub folders in agency reports folders
    • Allow users to view look descriptions and dashboard descriptions in embedded Looker. Right now I think they are available in standalone, but only in standalone."
    22 votes

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    Under Review  ·  1 comment  ·  Admin →
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