761 results found
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Embedded Looker: Decrease spacing around the Looker screen in embedded
Reduce the space on the screen in embedded Looker between the report and the Clarity HMIS screen to improve visibility of filters and data.
1 vote -
Allow for multiple windows to be opened in Clarity HMIS
When viewing multiple profiles and reports, Clarity HMIS should allow for more than one window to be opened from the profile screen.
1 vote -
New User Interface: Data Analysis Explore Window
The new Reporting UI is almost unusable when creating new reports. The window is incredibly small.
- On a simple query, I was only able to see 7 rows at a time
- The white space on the left and right margin is so big, the table headers quickly increase to 4 lines deep
- The white space on the top further reduces the screen to literally viewing 7 rows at a time
- Once saved to a dashboard, things get even worse
- Editing the tile, the field picker is almost unusable
- literally only two collapsed tables are viewable at one time
This is…
4 votes -
New UI: Add Age to the Profile Dropdown
On the mobile version of Clarity, Age is covered when you pull up the dropdown with UI, Client ID, SSN, etc. Our Outreach teams have expressed it is a commonly used field and going back to the profile is inconvenient. There is currently a blank space it would fit in right under SSN. Our suggestion is that it be added to the dropdown.
5 votes -
Reporting Groups
Our users would like the ability to create groups of providers (reporting groups) to re-use when generating reports. When providers have to manually select providers, there is more room for error. We know that when the report run is a favorite, it will hold the most recent run, but we think reporting groups will help us with effiiency.
8 votes -
Report Library: Shorten space between the report name and the "Run" button.
The space between the report name and the "Run" button is too long and has led users to select the wrong report when moving over to the "Run" button.
1 vote -
Allow us to edit the dates on Referral Check Ins and Referral Notes
We want to be able to edit and delete Referral Check Ins and Referral Notes; editing the dates would be particularly helpful. Other aspects of the referral process can be backdated, but the Check Ins and Referral Notes cannot. This creates issues in our referral process. In general, we can't edit or delete these, and the prominence of the Check In button means we are hitting it by mistake all the time.
1 vote -
ROI Alert Bar and Holds
Previously, new enrollments couldn't be entered if a client was missing an ROI. Since moving to the new interface, the system is allowing case managers to move forward with enrollments for clients with expired ROIs. Case managers are finding that the Missing ROI alert on the new interface is too small, both when working on their phones in the field and on the computer. Would it be possible to bring back the ROI alert bar/holds?
8 votes -
Expand Active Programs, Active Services, etc. in Client Profile
In the old interface while in a client's profile, you could easily see the client's active program enrollments and recent services on the right side of the screen. In the NUI, the only thing that is expanded on the right side of the screen is the Community Queue, or if there is no Community Queue referral, the household is expanded instead. Users feel that it would be helpful if everything on the right side of the screen (Active programs, Active services, Recent Services and Events, Active Contacts, and Care Team) were already expanded when you click into in a client's…
10 votes -
Client Navigation Menu: Allow Users to Keep This Expanded
When working in a client's program enrollment, the client's navigation menu on the left side of the screen collapses so only the icons remain. This requires users to hover over the icons to see what they are. Multiple users have mentioned that it would be very helpful if Clarity allowed for them to keep this menu expanded (similar to how you can collapse or expand the menu on the right side of the screen where household, active programs, active services, etc. are displayed).
14 votes -
SSN empty field change request to other character
Could the null characters when creating a new profile NOT be "X" - perhaps a dash or dot? Users are assuming that they do not need to update the field with Xes because it is pre-populated. Thank you!
1 vote -
Customizable Notifications
Idea: Give System Administrators Control Over Existing System Notifications and Introduce Fully Customizable Notifications
The Problem: Notification Fatigue and Rigid Workflows
Currently, Clarity’s user notification functionality is strictly limited to pre-defined system notifications triggered by specific system activities. While helpful to an extent, the inability of System Administrators to customize messages, define exact recipients, or edit triggers could lead to notification fatigue and workflow inefficiencies.
When users receive system notifications that are irrelevant to their specific day-to-day work, they begin to ignore the notification entirely, risking the loss of truly critical updates.
Real-World Pain Points:
Here are two specific examples…2 votes -
Create a System Configuration Model in Looker for Comprehensive System Auditing
The Idea:
Creating a new System Configuration Model in Looker (or a structural update to the existing Project Descriptor Model) would allow System Administrators to fully report on their system setup and configuration in Clarity, regardless of whether those elements are actively attached to a program or screen.The Problem:
Currently, the Project Descriptor Model is incredibly helpful for reviewing active system setups. However, it is structurally limited because many of the views only pull in data when elements are actively in use (e.g., connected to programs or screens).Because of these underlying data joins, users cannot report on everything…
5 votes -
Make "required documents" a field that can be pulled into a Look
Programs can be configured with a list of required documents, but if we want to pull from Looker a full census of all programs and their required documents (or say, a Look of all shelters that require doc A, B, and C), we can't - because it's not available in Looker.
4 votes -
Independent Inventory Module Configuration
I would love to have the ability to track inventory in the inventory module that is independent of any one particular project. This would allow us to track units that are reserved by landlords for our use that isn’t necessarily tied to any one particular project.
4 votes -
downvote
Add the ability to downvote an idea on this site. This will provide system administrators the opportunity to express concern with an idea, and I suggest that if something is downvoted, a comment should be required to explain the potential issues if the idea is implemented.
3 votes -
Add Save and Add Another Button To Inventory Setup Screens
For each of the Inventory setup screens, please add a "Save And Add Another" or similar button. This includes: "Sites", "Buildings", "Unit Configuration Types", "Units" and "Beds".
When adding 100 bed or even smaller programs, it takes forever with the current need of 3 clicks to add another record to any of the above items.
Let's save mouse clicks and speed up configuration by adding a button that not only saves the current addition but allows for you to add another immediately after it's saved.
7 votes -
Remove the need to manually enter a Username when creating Staff Accounts
The problem:
Clarity now uses single sign-on through Auth0, so staff sign in with their email address. The Username field on Staff Accounts is no longer used to log in, but it's still required and must be unique. System administrators across organizations still have to make up and type a unique username every time they create a staff account.
For most organizations, the username shows up in only a few reports and doesn't affect end users. Admins still spend time making up and tracking a value that's rarely used. The cost adds up for organizations that create many accounts, onboard…
17 votes -
New User Interface: display current age next to DOB
Hello! A few of my staff have asked if we can update the client toolbar that follows you around the new interface. Where it shows the UI number and DOB, could we please have the current age as well? I gave the feedback that they could calculate this using the DOB, but they responded that because we are a DV agency there isn't always time to calculate that if we need to grab something very quickly. Thank you!
1 vote -
Audit Log - Delete Programs
Have deleted program enrollments display in the audit log vs. having to restore the program log information to view the data.
2 votes
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