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Clarity Human Services

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Clarity Human Services

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529 results found

  1. For group enrollments, the option to remove a program exit (reopen a client enrollment) should be an option to reopen the enrollment for one or multiple household members.

    1 vote

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  2. It would be helpful to be able to attach files to messages sent within the internal Clarity messaging system.

    1 vote

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  3. The existing dimensions within the "Is Last Enrollment" view of the Looker HMIS Performance model rank enrollments based on the [Project Start Date] and then [Enrollment ID]; however, in some cases the user needs to be able to limit to each client's last active enrollment in a reporting period as opposed to the last initiated one. This is most relevant when needing to establish whether a client is a "stayer" or a "leaver" for a set of projects in a period.

    The proposed solution is to create addition dimensions within the "Is Last Enrollment" view that rank in the following…

    4 votes

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  4. When you create a new funding source, the picklist currently has options for HUD: COC - Homeless Preventions, HUD: COC - Supportive Services Only, HUD: ESG - Street Outreach, etc. etc. etc., then lets you put in the fund start date, Grant ID, Grant start date, amount.

    Make it so that the "Funding Source" picklist only shows the base type of funding, such as, "HUD: COC", "HUD: ESG", "VA: VASH", etc. removing the subtype of funding, the "- Supportive Services Only", "- Rapid Re-Housing", etc. part of the funding source.

    Make it so that once the fund type has been…

    1 vote

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    0 comments  ·  Funding  ·  Admin →
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  5. User Story:

    Per HUD standards, we are to enroll each client we encounter into our Street Outreach program and document a CLS Assessment. However, a majority of the interactions our team has is with clients that refuse to provide any identifying information, much less answer any of the intake questions.

    Is there any way that a toggle can be implemented into an enrollment form that will automatically answer each intake question with "Client Prefers not to Answer"? If not each question, at least most of them?

    This will alleviate data entry fatigue for staff documenting the many clients that refuse…

    1 vote

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  6. As a Care Coordinator for Urban Alchemy, it would be beneficial for there to be a search option when looking for a specific room/unit in the Inventory, instead of having to scroll through an entire roster of rooms/units to find the one I'm looking for. Sometimes the information is needed quickly and the current way of using the Inventory doesn't allow for a quick search. Priority: Level 1

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  7. All services automatically have a "Service Note" field where notes can be entered. Agencies have requested that this field be disabled for some of their services as they do not want staff inputting notes here. However, there is not an ability to do this on the back end. It would be helpful if when setting up services, admins would have the ability to enable or disable the "Services Notes" field from displaying.

    10 votes

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    1 comment  ·  Services  ·  Admin →
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  8. It would be helpful if the system had a warning built in that alerts you when a program is about to be deleted, but it has a CE assessment attached to it. Currently if you delete an enrollment where a CE assessment has been created, the CE assessment will remain without the program enrollment. However without the program enrollment the assessment no longer qualifies as coordinated entry.

    9 votes

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  9. Reason: Move-in date is added to the current head of household at entry, and it is not visible to other members' enrollment or their database records.

    Logic: Looker already has a Household Move-In Date field so just apply the same logic for the live marker.

    Outcome: When this live marker is added to screens, it will display the current head of household move-in date from the entry screen. Since live markers added to screens show up in the database, client records would also have this field...might need to make this dynamic in the database so that historical move-in dates are…

    1 vote

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  10. The new Add Client button has no hints to tell the user what it does. There is no tooltip, and there is no "URL hint" that appears when you hover over it. Please add some text to the button so users know what it does.

    1 vote

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  11. Add the ability to customize labels.
    Have the ability to bold, not capitalize labels, and italicize words on screen labels.

    1 vote

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  12. Have the ability to make a program enrollment private for specific clients instead of the entire enrolled household. For example, when enrolling a household where one or more persons signs an HMIS ROI "No", but the rest of the household signs "Yes", there should be a way to toggle on "Make Program Private" for only the clients that signed "No". Or when toggling "Make Program Private", have a popup that allows you to toggle this on or off for individual clients.

    1 vote

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  13. Currently, when you go to the "Referrals" tab from the client profile (to make a "Direct Referral"), you can filter by agency or program category to find the desired program. Users often have to wade through multiple pages of programs using either of these filter options (especially when they are making a referral to a program under a larger agency). It would be great if users could filter or search directly for a specific Program (e.g., add an optional sub-filter if they first choose to filter by agency, or add a search bar similar to the client search bar).

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  14. The "Pending" tab of the "Referrals" page in Clarity shows all the pending referrals for the agency. For our larger agencies, this can be a very long list that requires providers to click through multiple pages. There is the existing option to sort by program name, but they still have to click through multiple pages if the program they work with is later in the alphabet. It would be great if there was a way to filter for a specific program.

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  15. The "Save & Close" button on the Exit screen does not "close" it saves and reloads the Exit screen. I see this behavior when exiting a client after reopening the program enrollment to fix a data entry error. Improve Clarity by either making the "Save & Close" button close the exit screen OR by renaming the button as "Save"

    1 vote

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  16. Even if users follow the updated guidance for SSN data entry when a SSN is missing or they only have the last four (i.e. xxx-xx-xxxx or xxx-xx-####), the "The SSN entered does not conform to Social Security Administration guidelines" pop-up warning still appears. This is confusing to users given that the guidance has changed and especially given that only having the last four is not a DQ issue under the FY24 data standards. Ideally this pop-up would only appear for SSNs listed on the August feature updates page that the SSA considers invalid:
    - The last four digits of the…

    7 votes

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    Planned  ·  0 comments  ·  Admin →
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  17. We built a custom report that included identifying the agency that uploaded a specific ROI. The field category "Release of Information" includes fields for Agency CoC and Agency Name, but not Agency ID. There is an ID field listed, but it is the ID of the ROI.

    We recently established a uniform naming convention for all of our agencies and programs. For the custom reports that each agencies has that identifies errors in the ROIs that they have uploaded, we have to manually change the names in ALL 150+ agencies.

    Please add the Agency ID field to this section so…

    1 vote

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  18. Allow for the ability to transfer assigned referral navigators to outgoing referral case managers to allow for increased notifications on client referral status.

    1 vote

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  19. 5 votes

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  20. Some of our outreach-based end users need to complete assessments with clients in locations that are inaccessible for the internet. It would be helpful to have an offline version of Clarity or Clarity assessments where the data was cached and then uploaded when the end user reconnects to the internet.

    3 votes

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    1 comment  ·  Admin →
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