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Clarity Human Services

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Clarity Human Services

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711 results found

  1. Can we please add the PDF download option for Clarity Cards, the old HMIS system had it. This allows MCO and other organizations to be able to provide a copy to member that are in need of ID as member requests and needs. Thank you

    2 votes

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  2. Active care team members are automatically created by enrollments, however, they don't automatically de-activate when the participant exits. Either this functionality should be automatic or system level users should have the ability to edit. Not having this functionality causes displays of inaccurate care team members.

    1 vote

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  3. The new inclusion of the CLS in the History and Assessment sections of a client's record is overwhelming and off-putting to users who need to see a full glimpse of a client's history (if that client has a hx in SO projects). Please re-consider this update to Clarity 2.0.

    While we realize that the CLS is technically an Assessment, that is due to HUD's re-design of what serves primarily as a street outreach contact that is required for HUD funded SO projects. As you know, this used to be a "contact" and was better suited for SO workers in the…

    5 votes

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  4. We, like other communities, do not use the functions of Navigator and Case Manager with the referrals module. This is for a few reasons, but primarily it is not workable to use because of the design limitation of ending a Navigator listing once a queue record turns into a pending referral record.

    Now that the new UI is active, these fields are more prominent, especially as they appear on all users' side bar of widgets. Please allow system admins to control the use of these functions and when they are not in use to hide these widgets.

    It is more…

    4 votes

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    0 comments  ·  Referrals  ·  Admin →
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  5. In the current interface, users can make a Form private through a toggle. In the new user interface, this is done by clicking on the ellipsis and selecting private. This is an additional step and returning to a toggle option will streamline this process.

    2 votes

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  6. Review where the same icon is used in different places across the new user interface, specifically the icon used to delineate individuals vs groups. Specifically, review the icon and language within the Group tab of a Program. The language and icon cause confusion as they imply there are other group members in the household even when the enrollment is an individual.

    Clarifying the icons and connected language throughout the new user interface can help reduce confusion when reviewing a client's record and enhance data quality.

    8 votes

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  7. The icon and language of the Group tab within a Program is confusing as it implies there are other group members in the household even when the enrollment is an individual.

    Clarifying the icon and language can help reduce confusion when reviewing a client's record and enhance data quality.

    1 vote

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  8. In the new interface, the list of assessments shows created by, updated on, and any associated score, but to see which assessment these details pertain to, you have to click the down arrow to expand. It would be great if this was more visible at a glance without requiring extra clicks.

    1 vote

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  9. In the NUI, to view the client SSN you have to click on the pencil icon to go to the edit screen and then click on the pencil icon again to view the SSN. Might seem like a small thing to have to do two clicks but when having to do this for large numbers of clients for a particular project these extra clicks can add up. Would request that you make the SSN visible through a single click similar to how it was in the old UI when you just had to click on the "edit" button.

    1 vote

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  10. The New User Interface is missing the "Your recent client searches:" on the Search page. I've had some users who would like to have this section back. That, or add a filter that allows the user to filter for clients they recently interacted with.

    1 vote

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  11. Similar to how emails can schedule a send for another date and time, what if HUD Annual Assessments - or any assessment for that matter - could do this? This could help staff be proactive in cases where a HUD Annual is due while they are on vacation, and it would be late if they did it when they got back (but also would be too early if they did it beforehand). Thank you!

    1 vote

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  12. Similar to how emails can schedule a send for another date and time, what if HUD Annual Assessments - or any assessment for that matter - could do this? This could help staff be proactive in cases where a HUD Annual is due while they are on vacation, and it would be late if they did it when they got back (but also would be too early if they did it beforehand). Thank you!

    1 vote

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  13. Official sub topic for sub contracting proposals across agencies.

    1 vote

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  14. The case manager who made referrals to the queue transferred out of the department but is still actively using the same email address. Her HMIS access is inactive but she's still receiving email of all the updates from the system - there's no way to change the referring case manager's email. Please add a functionality to change or update the referring case manager.

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  15. Open Door Legal needs a mass/bulk upload feature for Clarity Human Services. Currently, all records must be entered manually one at a time. We update a high volume of records per month for our HSH-funded programming, which requires significant staff time, creates transcription risk, and causes bottlenecks at reporting deadlines. We are requesting the ability to upload a CSV or Excel file of records in bulk, with field mapping to Clarity's schema and row-level validation before final import. This would greatly improve efficiency and data accuracy for high-volume providers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  17. When completing an assessment, users request a pop-up message or redirection to another screen/assessment if the client meets a criteria.

    1 vote

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  18. Add a "Translation provided" toggle to services to allow staff to indicate when a service is provided in a language other than English without having to perform duplicate entry for a translation service.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  19. In addition to the CH Live Marker idea (link included), it would be great to have a CH Icon in the new UI to more easily identify those experiencing CH. Without the live marker and Icon, there is no way within the system to view those experiencing CH. We can only view through a report and set up eligibility presets.

    https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/46514872-chronic-homelessness-live-marker#comments

    1 vote

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  20. The new interface allows me to sort each community queue by fields I've chosen to view, and even change the direction of the sort for each field, which is great. However I have to re-do the sorting every time I come back to the queue. Can you allow the sorting I did, to be retained for the next time I view that particular queue?

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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