722 results found
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Simplify creating case notes
From a UI perspective, I would hope that our Case Manager's most often performed task on clarity could be easily accessible for the Case Manager user. Reducing the number of clicks, creating short cuts, or moving more often used items higher up menus is simply a helpful way to make it accessible.
5 votes -
Remove "exit date" text for active enrollments in programs tab
When the sidebars are expanded within a client's program tab, the words "exit date" appear under the green "Active" in the client's program history. We would like this removed because there is no exit date--the enrollment is still active. This has been confusing users.
3 votes -
kguillen@lahsa.org
Improvement to the Auto Exit Feature - it would be nice to be able to customize which specific activities qualify as keeping a client's enrollment active related to the auto exit feature. For example, we would want "adding a client location" to not count for keeping an enrollment open, but we might want to include a new activity "creating an enrollment level case note" to keep an enrollment active.
1 vote -
Change "category" to "service category" in history tab filters
The distinction between "category" and "type" in the history tab filters has been confusing users, and with the CLSs now available in the history tab, users are using the filters more often than before. Since "category" is relevant to services, just updating it to "service category" would reduce confusion. Thank you for considering this.
8 votes -
New User Interface: bigger box for notes
Please make the box for Notes expandable or moveable, as big as in the old interface. We received so many complaints from case managers...
8 votes -
Program name visibility in new UI when enrolling client
The old interface displays the program name when enrolling a client. The new UI doesn't display the program name, it would be great to add that back in.
1 vote -
Looker Services dimension for Is Latest Service per Client (Filter Dependent)
Due to reporting requirements from our jurisdiction, we need a way to report on the date of the latest service for one of two service items. Currently, only latest service within the category is available. Which is not helpful for the situation
1 vote -
ID Card - Include Middle Name
Include the Middle Name on the Client ID Card.
1 vote -
search
In the new user interface, up to 10 clients are displayed on the client page. To provide additional options to protect client privacy, our recommendation is to build a “delete all search history” button (can be embedded in the ellipsis icon) so that we can just click on this when we need to screenshare. Alternatively, a filter to hide search history would be very helpful.
4 votes -
community queue
Can we have folks auto repopulate onto the queue if that's their exit destination from a housing project is back to homelessness?
1 vote -
community queue
Can we have folks auto repopulate onto the queue if that's their exit destination from a housing project is back to homelessness?
1 vote -
Time entry (datetime selection) on Referrals
In new UI, the time selection dropdown on a Referral defaults to current time, but if you want to change the time it opens a dropdown of times. The dropdown lets you select new times in 15 minute increments and defaults to 12am. This results in the user having to scroll through dozens of options before reaching any daytime time (when the work is usually happening).
Improvement would be to default the time dropdown to 12pm, which is during typical working hours. Even better would be to default the dropdown to the nearest 15-minute increment, since the user is likely…
6 votes -
Clarity card
Can we please add the PDF download option for Clarity Cards, the old HMIS system had it. This allows MCO and other organizations to be able to provide a copy to member that are in need of ID as member requests and needs. Thank you
2 votes -
Care Team Management
Active care team members are automatically created by enrollments, however, they don't automatically de-activate when the participant exits. Either this functionality should be automatic or system level users should have the ability to edit. Not having this functionality causes displays of inaccurate care team members.
1 vote -
Remove CLS from Assessment Listing on Hx and Assessment pages
The new inclusion of the CLS in the History and Assessment sections of a client's record is overwhelming and off-putting to users who need to see a full glimpse of a client's history (if that client has a hx in SO projects). Please re-consider this update to Clarity 2.0.
While we realize that the CLS is technically an Assessment, that is due to HUD's re-design of what serves primarily as a street outreach contact that is required for HUD funded SO projects. As you know, this used to be a "contact" and was better suited for SO workers in the…
6 votes -
Allow system admin to control use of Referral related Navigator and Case Manager fields
We, like other communities, do not use the functions of Navigator and Case Manager with the referrals module. This is for a few reasons, but primarily it is not workable to use because of the design limitation of ending a Navigator listing once a queue record turns into a pending referral record.
Now that the new UI is active, these fields are more prominent, especially as they appear on all users' side bar of widgets. Please allow system admins to control the use of these functions and when they are not in use to hide these widgets.
It is more…
4 votes -
New User Interface: Reduce steps needed to make a Form private
In the current interface, users can make a Form private through a toggle. In the new user interface, this is done by clicking on the ellipsis and selecting private. This is an additional step and returning to a toggle option will streamline this process.
2 votes -
New User Interface: Review the use of icons for consistency and clarity, specifically the Group tab icon and language
Review where the same icon is used in different places across the new user interface, specifically the icon used to delineate individuals vs groups. Specifically, review the icon and language within the Group tab of a Program. The language and icon cause confusion as they imply there are other group members in the household even when the enrollment is an individual.
Clarifying the icons and connected language throughout the new user interface can help reduce confusion when reviewing a client's record and enhance data quality.
9 votes -
New User Interface: The Group tab icon and language within a Program enrollment can be clarified
The icon and language of the Group tab within a Program is confusing as it implies there are other group members in the household even when the enrollment is an individual.
Clarifying the icon and language can help reduce confusion when reviewing a client's record and enhance data quality.
1 vote -
Unhiding Assessment Name in New Interface
In the new interface, the list of assessments shows created by, updated on, and any associated score, but to see which assessment these details pertain to, you have to click the down arrow to expand. It would be great if this was more visible at a glance without requiring extra clicks.
1 vote
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