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Clarity Human Services

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Clarity Human Services

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447 results found

  1. Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.

    The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.

    8 votes

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  2. Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.

    2 votes

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  3. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    33 votes

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  4. 4 votes

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  5. The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.

    When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.

    The eligibility engine should…

    6 votes

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  6. "Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?

    They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."

    4 votes

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  7. Have the client merge tool include data quality markers to help determine which record is the best primary based on the quality of the data entered.

    11 votes

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  8. Setting up a new Service Taxonomy is relatively easy, but applying a Service Taxonomy to Service Items is not. There can be thousands of Service Items within a Clarity instance to which Admins might need to apply just one taxonomy code. A tool that allows admins to search for Service Items and apply taxonomy codes would remove a significant barrier to the usage of Service Taxonomies.

    2 votes

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  9. It would be very helpful to have a search tool for the library. Some features:

    • Search all folders

    • Search by part of title or report number

    • Prompt suggested matches

    Nice to have:

    • Option to designate which folder to search in... i.e. Admin Reports only
    2 votes

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  10. Here are some of the things we would like to see in an audit log:

    Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
    Agency audit log for changes to address, active status, creation date.

    Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)

    Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)

    Sharing settings - audit history on sharing settings.…

    11 votes

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  11. Currently, the max allowed file size for upload is 4 MB (4112 KB). Is it possible to increase the file size for upload to 7MB? We have a few providers that are attempting to go paperless and require to upload large files.

    31 votes

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  12. 1 vote

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    0 comments  ·  Sharing  ·  Admin →
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  13. Please make following changes:

    1.   Make HOH asterisk to different color, that will be more visible
      
    2.   Be able to search by HOH ID
      
    3.   Add Houdehold ID next to “Household Members”
      
    4.   Add Unique Identifier next to the client
      
    0 votes

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  14. Feature Enhancement - Customer is requesting CoC assignment switching to be added to user setup. Customer would like to be able to produce client lists based on staff CoC. Customer has programs setup in CoCs that are not the same as Agency CoC

    0 votes

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  15. Customer requests a feature to alert a user that is creating a new Enrollment for a client when there is already another open Enrollment (i.e. without an Exit Date) at another Agency that would overlap.

    25 votes

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  16. As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.

    A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.

    For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.

    Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…

    4 votes

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  17. Customers are often need to create complicated Clarity screens, programs and services (assessments and/or program enrollment, update, exit screens). Because of the difficulty involved, admins like to build a first draft on a training site to make sure the new elements work the way they hope.

    Could there be feature that allows customers to copy these complicated screens, programs, and services from one instance to another, like a training site to a live site?

    2 votes

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  18. Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)

    22 votes

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    1 comment  ·  Admin →
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  19. Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.

    4 votes

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  20. Requesting a print function be added to ALL Assessment Screens.

    There should be a readily identifiable print icon, accessible to all users.

    There is currently no system dialog to print these screens.

    Web browser printing functions do not work as some items on page do NOT print (on/off toggles).

    22 votes

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