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Clarity Human Services

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Clarity Human Services

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474 results found

  1. This year, because of COVID, HUD has allowed communities to pull unsheltered PIT data from HMIS rather than conduct an in-person count. In California, 7 of the 44 CoCs chose to go this route. It would be helpful to have a pre-programmed system-wide report in Clarity to look at enrollments in SSO, SO, and CE programs where the prior living situation is unsheltered. There are other uses for such a report beyond the PIT, such as with identifying individuals for CE or for community-wide by-name lists.

    7 votes

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  2. We need a profile screen report that would pull all services, custom assessments, and enrollments. This is necessary to comply with legal requests.

    10 votes

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    1 comment  ·  Admin →
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  3. Objective: Only show relevant fields on report.

    1. If the field is hidden on the screen, then hide the field in the report.

    Reason: With the addition of the hide function on the screens, there might be fields that may not make sense to the end user and will display on the report.
    Outcome: Any field that is hidden on the screen will not show up on the report.

    1. If data is not applicable, then show "Not Applicable."

    Reason: There are fields that are not applicable to all project types and may not appear on the the screens. Also, the cascading…

    7 votes

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    1 comment  ·  Admin →
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  4. Provide an option to select "based on Program enrollment" to the assessments detail report

    5 votes

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  5. Our agency needs certain alerts to never expire until they are marked resolved. We use these alerts for safety concerns so it is critical that they come up when a client record is found by search or scan, until they are resolved. Currently, expiration date cannot be left blank. We propose that a checkbox/switch be added for "indefinite" that hides the expiration date (this could be an option at the agency level). Then when the alert is resolved, it can be edited to expire.

    16 votes

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  6. For "Enterprise" users, we can choose exactly what permissions our users have for each tab in the client profile and enrollment pages. For the Agency Manager's "Manage" module, you get it all with no limits. Two examples: 1) We would like to be able to assign an Agency Manager that is not allowed to edit programs. 2) We would like an Agency Manager that can add/edit Services and add/edit Accounts, but nothing else.

    8 votes

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    1 comment  ·  Admin →
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    Planned  ·  Danielle Robadey responded

    Thank you for your feedback. We are in the planning phase of a feature or update related to this item.

  7. When editing a program and working with the program options in the the right column, (such as bed list or funding), once one of those options is selected you are unable to tell which program you are editing data for. It would be nice if the program title could carry into the screen you are working in within program admin.

    8 votes

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  8. Please add agency, email address and license type to this report.

    2 votes

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  9. After creating a new Funding Source there isn’t a way to
    • Modify Funding Source and Funding Source Non Federal fields, they are grayed out or
    • I also can’t Delete Funding Source.

    We need to have Funding Source and Funding Source Non Federal fields and delete Funding Source option available.

    4 votes

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  10. We know that staff creating/updating any screen (enrollment, assessment, service) is available in Looker. But it is completely baffling that this information is not immediately visible in the front-end of Clarity, from the history tab, etc. A supervisor or another program staff member should be able to click on a history tab, assessments screen, etc. and immediately see who completed a certain action. This is necessary for really basic management.

    24 votes

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  11. It would be helpful to have a dollar amount column added to the [CLNT-102] Client History report so that TFA expenditures can be reported by client (instead of having to run a GNRL-400 Program Linked Service Review in which all clients in a program are included).

    1 vote

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  12. It would be helpful to be able to search within Clarity for an Agency or Program by its ID. This would have been particularly helpful while addressing LSA flags.

    24 votes

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  13. A report that lists out all system users by name, agency, email, phone, user license type.

    6 votes

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  14. It would be great if we could type in the dates for reports instead of selecting from the calendar.

    42 votes

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    Planned  ·  3 comments  ·  Admin →
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  15. Please allow System Administrators to set Audit Log permissions by role. Agency Managers regularly need to perform data quality checks to see who made what change to a certain field.

    7 votes

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  16. Rather than having a text field for geocodes, it would be more convenient for admins to have a picklist of available geocodes. To limit the geocodes that appear in picklists, perhaps the full set of HUD geocodes be established as a System Variable setting where admins could choose which geocodes would appear in geocode picklists.

    6 votes

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  17. CLNT-127 Homeless Status Timeline Report currently return a '?' for Services Only programs that containCLS assessments denoting Homeless Situations"

    Please update the report to show "Y".

    4 votes

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  18. In the STFF-104 Staff Client Data Activity Report, could Client Field Interactions be included as items where we can see their creations and deletions?

    1 vote

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    Started  ·  0 comments  ·  Admin →
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  19. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    2 votes

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  20. Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    2 votes

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