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Clarity Human Services

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Clarity Human Services

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544 results found

  1. Some of our assessments are lengthy and it would be helpful to be able to apply text formatting to labels. Also, it would be helpful if we were able to add horizontal lines to delineate between sections in an assessment.

    2 votes

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  2. Please add the ability to sort by each column site wide. For instance, in Client Notes, there are column headers for Title, Category, User Name and Date. It would be extremely helpful if a user could click the column header to choose to sort by that column. This would make it a lot easier to find specific notes.

    1 vote

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  3. The need to hover over some items across the whole site make it difficult for users to see all the functionality available. One example is in Data Analysis when I want to edit a dashboard. You can see the elipsis near the filters to choose to edit, but, you have to hover over the top of the visualization to see the elipses. This is not intuitive and is not user-friendly.

    1 vote

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  4. Site wide, it would be really helpful if the fonts are in black and the color schemes are high-contrast. It is very hard to easily see a lot of items on the screens.

    1 vote

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  5. In the upcoming Client Portal it would be great to be able to "broadcast" messages to all client participants rather than just 1:1 communication.

    3 votes

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  6. In the same way that custom fields populate in the Program Details Report, it would be great to include Live Markers that are part of the Enrollment screen that feeds this report.

    3 votes

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  7. Everyone loves the Program Data Review report in the report library. Makes data corrections a breeze.

    However, if the user creating could be added, it would be fascistic. By adding this field, it would allow agency managers and supervisor monitor which case manager are reviewing and correct their data and allow them to address these types of issues with the proper person.

    2 votes

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  8. I'd love to see the ability to attach a file (pdf, word, etc.) to a client level referral. This would allow for the agency/staff who receive the referral to have needed information immediately (example: application for program)

    3 votes

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    1 comment  ·  Referrals  ·  Admin →
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  9. We would like to request that the case manager receive a system notification when assigned to a referral. Currently users can only see this information if they go to the "Case Manager" tab within the Caseload tab.

    13 votes

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    0 comments  ·  Referrals  ·  Admin →
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  10. It would save a lot of time to have a service template that allows us to apply a uniform set of services to multiple agencies rather than recreating them under each agency management screen. Also, when creating a service taxonomy, we cannot copy one that is already established and make minor tweaks like we can with screens.

    4 votes

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    0 comments  ·  Services  ·  Admin →
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  11. Customer is looking for a way to pull daily bed utilization percentages from Looker. We can pull weekly percentages or use a Pentaho report to get daily utilization numbers but not percentages.

    4 votes

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  12. HUD's new EVA data quality tool, provides a powerful resource for identifying data quality issues. However, EVA flags clients with errors and identifies them using the Personal ID. I assume this is because the Unique ID is not available in the export. I'm curious why this is. Is it possible to make the Personal ID searchable in Clarity or to replace it in the export with the Unique ID? I'm trying to find an easy way for our partner agencies to use EVA to find and correct errors, but as of now, it is not easy for them to navigate…

    5 votes

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    Planned  ·  0 comments  ·  Admin →
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  13. Please expose client_activity.type field in Looker. This will be helpful for report building in the Client Model related to getting a daily view of staff's work with clients and the influence in keeping a client active on the community queue. Thanks!

    5 votes

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  14. When referring a client to a program via the Eligibility screen, the list of programs is currently sorted by Type ID, Agency ID, Program ID. Instead it makes more sense for these to be sorted by Type ID, then Agency NAME, and Program NAME. Since we are able to control the names for our programs, but not the ID number, this gives us control over the sorting which would be ideal.

    13 votes

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    1 comment  ·  Referrals  ·  Admin →
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  15. I’m wondering if Bitfocus would consider offering a Clarity report that is based on the zip code(s) found on the Location tab?

    Currently [JRSD-103] uses the Zip Code of Last Permanent Address field… which really is only used by VA programs. I believe this report was created some time ago… before the Location tab feature was implemented.

    It would be nice to have parameters include the Address Type and Programs parameters.

    Not requesting a custom report… just think this would be something universally useful.

    1 vote

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  16. We have had a recurring situation where the following takes place:
    1. Client has a “no” ROI recorded by Agency A with no end date (but has an unlocked profile)
    2. Client begins working with staff at Agency B and gives consent/signs ROI
    3. Staff at Agency B try to record this “yes” ROI but cannot; it throws an error for the ROI start date because there is no end date for the previous “no” ROI.
    Staff at Agency B cannot edit and add an end date to the “no” ROI because it was recorded by Agency A.
    Currently when…

    18 votes

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    1 comment  ·  Admin →
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  17. Currently, the alert icon is not visible in the attendance module when the public alert is set to private. This is a request that this icon be visible to the agency that created the public alert in the attendance module for that agency.

    9 votes

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  18. Clarity currently has the functionality to display a message in the Client Profile when contact information is missing for a client with an active Community Queue or pending program referral. I would like to be able to have the message display if contact information is missing regardless of whether or not there is an active referral.

    1 vote

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  19. Currently, if the assigned staff for an enrollment is changed, the start date for an enrollment type care team member does not reflect the date of this change and instead shows the project start date regardless of whether or not the staff member was the client's assigned staff at that time. We would love to see the new assigned staff's care team member start date reflect the day the assigned staff changed rather than the project start date. This would help us track when a staff member (especially navigators) were assigned to a given client.

    13 votes

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  20. On the Inventory Dashboard, under the Status section on Display Cards, Active statuses currently show as Blue; Inactive and Offline statuses, by contrast, are grayed out---even when an Inactive/Offline status is the current status. It would be helpful if all statuses were the same color and none were grayed out, so that end users are able to focus on what the most recent status truly is by its order in the list.

    7 votes

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    0 comments  ·  Inventory  ·  Admin →
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