474 results found
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When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. does nto get moved
When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. do not follow or get moved to the correct enrollment which requires staff to delete the services, notes, files that might have been placed at the incorrect project/program and then re-enter all of those items. It would be helpful if the "move" tool moved all items related to the enrollment.
11 votesThank you for your feedback. We are currently reviewing this request.
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Service funding sources
Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!
22 votesThank you for your feedback. We are currently reviewing this request.
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1 vote
Thank you for your feedback. We are currently reviewing this request.
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Bulk entry of Services or Notes for Clients within Encampments
While serving a group of clients within an encampment, data entry could be more efficient if users could record Services snd/or Notes to multiple Encampment members at once.
4 votesThank you for your feedback. We are currently reviewing this request.
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The Calendar needs to be more functional
We have received feedback from CoC partner agencies about using the calendar:
"When scheduling appointments, first the report of appointments has to be run to see if there's any conflicting appointments.
It takes FOREVER (feels like it) for a report to be run. Then you have to go put in the appointment after the report shows up.
Then you have to rerun the report to make sure the appointment you scheduled is on the guests schedule and wait for FOREVER again....
If there's anyway we could have a quicker way to access each guest's schedule that would be great.
It…
3 votesThank you for your feedback. We are currently reviewing this request.
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More control over Sharing for Notes
Having finer control over Sharing for Notes would be very helpful. Customers wishing to grant "read-only" Clarity access to community members don't necessarily want them reading everything about clients.
It would be helpful to have the ability to control Sharing for specific Notes-type, not only at the Agency level, but also at the Program level.
3 votesThank you for your feedback. We are currently reviewing this request.
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Give System Admins the ability to re-order queues
We are now using multiple queues and for users who work with queues it would be better for them to default to the queue that we determine, as well as to be able to order the queues in the way we designate. There is something clunky about user experience of having to look at the names of the queues and click on the one that you want to use -- having it default to a main queue and also having the order of the queues be meaningful will help in this area.
4 votesThank you for your feedback. We are currently reviewing this request.
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"system label"
Create a System Label that acts as a banner to reminds end users to view ROI language and enter the correct dates on start and end date fields.
1 voteThank you for your feedback. We are currently reviewing this request.
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XML import client matching should have a match on PersonalID option
XML import client matching should have a match on PersonalID option
2 votesThank you for your feedback. We are currently reviewing this request.
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Tell Users Duration of Incorrect Password Ban
When someone enters their password incorrectly too many times, the system tells them they are "banned" and to try again later but doesn't say when. I have been told that when you are banned, the system locks you out for two hours, and if you try to log in again during that two hour window, the clock restarts. Not telling the user this in the ban alert means that they may try to log back in in 5 minutes or half an hour, etc., and have no idea that they are pushing their ability to log in for another two…
5 votesThank you for your feedback. We are currently reviewing this request.
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Do not allow program start date entries to occur after the housing move-in date
The system should not allow the program start date to occur after the housing move-in date. The program start date should never occur after the housing move in date. Since the program start date defaults to the current date and allows users to save (after displaying a gentle light-orange warning that does not seem to be a deterrant), this issue continues.
22 votesThank you for your feedback. We are currently reviewing this request.
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Expand Observation Period in Population Over Time Model
I understand that developers are planning on improvements to the HMIS Population Over Time model and I'd really like to see the it go back farther than two years. If the point of this is longitudinal analysis, it should go back farther, especially given that the LSA looks back three years. Ideally I would like to see it go back to 2012 so we can dig deeper into client histories similar to the canned CLNT-127 report.
14 votesThank you for your feedback. We are currently reviewing this request.
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Update how the page refreshes when checking in clients for reservations/bed nights
When recording attendance for clients in large sites, the sections on the lower part of the page require the user to scroll to the bottom of the page, click the reservation slot, go back to the top of the screen to record the attendance, and then scroll all the way back down to click on the next reservation. The need to scroll the page is cumbersome for providers with large sites with numerous reservation slots; a change in how the page refreshes would reduce check-in time.
4 votesThank you for your feedback. We are currently reviewing this request.
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Data Analysis: Manage Visibility for System Wide Data Analysis Items
Enable the ability in Data Analytics to set visibility for individual items (looks/dashboards) similar to reports in the Report Library. We would like to be able to create a "Clarity System" level report and then be able to make it visible through Data Analytics to a specific CoC/Agency/Role. That way the item is not visible to all agencies or Data Analytics users. The only way to do this now is to create the item (dashboard/look) in the folder for each agency separately; which makes managing changes cumbersome to update.
1 voteThank you for your feedback. We are currently reviewing this request.
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Improve workflow for entering services after program exit has already been entered
When a user has to update Services after a Program Exit has already been entered, they have to re-open the entire enrollment and make the changes and then close it back down again. This design seems like a means to make sure services are not outside of the range of the program start and end dates, but it doesn't actually work because you can put in a service outside of the program start and end dates.
4 votesThank you for your feedback. We are currently reviewing this request.
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Client Unique Identifier Should Be Visible on All Client Related Tabs
Client Unique Identifier (UID) is only visible on the Client Profile tab. Our users would like to be able to see the UID while navigating through all client-related tabs including History, Service, Programs, etc. Our users suggested including the UID to the right of the client's name in the header.
54 votes -
Allow Notes and Public Alerts to be Imported with the DIT
Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.
3 votesThank you for your feedback. We are currently reviewing this request.
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Allow Custom Services to be Deleted with the DIT
If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".
3 votesThank you for your feedback. We are currently reviewing this request.
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Allow end users to download and print form pages
For agencies who are trying to save time, it would be very beneficial to have a download/print function within Clarity, tied to the enrollment form. Some agencies can enter directly into HMIS, and do not need a paper copy, but there are many agencies who are required to store paper forms. They have to do their enrollments on paper forms, then enter into HMIS. If you could print the form, it would save them a lot of time. Currently, when you print an enrollment form using the basic web browser function, it does not retain the responses to checkboxes, such…
14 votesThank you for your feedback. We are currently reviewing this request.
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Adding a NOTES Section in the Modify The Staff
It would be convenient and useful to have a notes section in HMIS where we could enter details about a staffs access changes and/or other notes. In particular I would like to be able to enter why an account was made inactive. This would assist in next steps when a user who was made inactive is requesting to be reactivated.
22 votesThank you for your feedback. We are currently reviewing this request.
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