Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance".
Customer would like the ability to set a Daily Attendance or Multiple Attendance service to toggle on both options, "Tracking Time is Adjustable" and "Track Time per Attendance". Currently by setting time tracking as adjustable, an attendance service cannot be associated with a service attendance record.
On the database side, the field clientservicetracking.refdate is not populated unless “Track Time per Attendance” is on, which associates it with the clientservice_dates table. If “Tracking Time is Adjustable” is toggled on, then “Track Time per Attendance” is automatically turned off and removed as an
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Joyce Williams
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Agencies use the time tracking to monitor the amount of time they spend with clients as it pertains to case management and transportation services. Usually, both these services are conducted in the same day. Case management services can also be conducted more than once per day. It is necessary to capture this information from the start time and end time for funders. Specifically, funders such as the local Mental Health Board, is requiring the amount of time that is spent in these two services at each interaction with a client by providing start and end time.