I came across the following scenario, which I believe will cause data entry errors for our users. The issue is that if a provider deletes a client’s reservation from the Availability screen, the opportunity becomes available, but the client remains matched to the opportunity. My recommendation would be to remove the delete button from the availability screen if a housing opportunity has a pending referral.

Scenario:
Client is referred to a housing opportunity through the Community Queue.
Reservation is deleted on the Availability screen

Opportunity becomes available for match again, but client is still matched to the opportunity in their client record