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Clarity Human Services

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Clarity Human Services

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543 results found

  1. When saving a Look/dashboard to a specific agency's Data Analysis folder in standalone Looker, the folders are labeled with only the agency's agency ID. Users have to first locate the agency ID before they can save the Look/Dashboard o the proper folder as most people do not know them off of the top of their head. If updated, the folders need to still reference the Agency ID so that each agency has a unique identifier, but if the Clarity code could be altered so that these folder names could also contain the agency name, it would make it much more…

    11 votes

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    Under Review  ·  1 comment  ·  Admin →
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  2. [CQ] Remove Ability to Reassign Referral Back to Assessing Agency

    1 vote

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  3. The Fellowship of the Colorado HMIS Leads would like to formally request a feature enhancement related to the Client Merge tool. Essentially, we would like for the meta data associated with the client profile’s creation date to default to the date of the oldest client record being merged.

    Ex:

    Jon Smith has two client records, one created on 1/1/2017 and one created on 1/1/2020.

    Regardless of which client record is selected as the dominant record to merge, it would be most beneficial if the oldest meta data for the client profile create date remained after the merge (in this example,…

    9 votes

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  4. We have community queues for each of our service regions as well as our major urban area. We have clients that bounce around or may be willing to relocate, so they may be referred to multiple community queues. When case managers enter notes, they only see what is entered based on what queue they access the client from, even though other agencies in a different region may be working with or housing the same client (ie: a client is sheltered in Lincoln but wants to move to the Panhandle, they would be referred to both the Lincoln queue and BOS…

    4 votes

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  5. Warning field message includes hyperlink ability

    3 votes

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  6. We have many users that may need access to just one project at another agency but currently there is no way to set that up. If there was a way to allow a user to be at one agency and have access to another agency but not all of the projects within this would be very helpful.

    3 votes

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  7. It would be helpful to have a report that can be found in the Client Reports section that returns full details on Assessments. It seems like that should already exist based on what reports are available for clients but somehow it doesn't. Something that allows you to select the Assessment(s) you want included and the date range (like the GNRL-210 Assessment Details Report) but for one specific client that can be easily printed.

    10 votes

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  8. Usually when I am running a DQX or APR report, I want the report in at least two, if not all three, formats. It's time-consuming to go through and re-select all the options to run the same report in a different format. Thanks!

    26 votes

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    1 comment  ·  Admin →
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  9. We'd love to use the Goals functionality that Clarity offers but many of the agencies in our CoC want to use it as a sort of Case Plan where they can track the progress clients are making towards that goal before achieving it. Having a generic notes field that users could edit into as they worked towards making progress on that Goal would be great and tie everything together.

    Ex: Goal of acquiring $1500 of total income, user edits into the notes section of that Goal as they work with the client towards achieving it to provide updates/context about the…

    6 votes

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  10. Please make it possible for custom fields to be shown as disabled in the reporting universe and please remove the cap on published custom fields. Agencies leveraging the power of client databases need a reporting platform that is dynamic and allows for custom fields to evolve-- be added, edited and retired as needed.

    9 votes

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  11. It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.

    In our setup, we pass all license fees to participating agencies (license fees and activation fees).

    To give an example:
    Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.

    Let's say we train 2 users bringing us to 97/100. All 5 users come…

    2 votes

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  12. Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    2 votes

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  13. Add the option on the [STFF-103] User Active Caseload report to multi-select user names

    4 votes

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  14. Street Outreach projects, now REQUIRED to record contacts via the Current Living Situation ASSESSMENT, are known for having the most occurrences of duplicate records due to the nature of their work and the population of clients being served. As hard as outreach workers & Sys Admins try, duplication of client records and associated enrollments will occur in Street Outreach settings (so much so that it is commented upon in the HUD Data Standards Manual).

    When this duplication happened in the past, Admins could merge client records and link the previous Contact services from History -- after unlinking them from one…

    18 votes

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    1 comment  ·  Admin →
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  15. An automated HMIS CSV export using Looker that could allow users to control which HMIS fields are exported.

    4 votes

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  16. This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    4 votes

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    0 comments  ·  Sharing  ·  Admin →
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  17. For checkbox fields, add indicator allowing it to be marked as "answered" so that we can see whether a checkbox field has actually been answered. Checkbox fields are currently not able to be set as "Required" because of their logic. It would be good to know whether the question is set at 0/Off because that is the actual answer rather than if they simply didn't answer the question. This is a potential Data Quality gap in the system.

    4 votes

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  18. Currently, within an enrollment users can only assign staff members who have the agency where the enrollment lives as their "primary" agency (unless assigning themselves). So, if a user has access to multiple agencies, other users can only assign that user to an enrollment in that user's primary agency.

    The drop down picklist for assigned staff SHOULD include all staff with access to that agency, even if it is not their primary agency.

    11 votes

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  19. Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.

    2 votes

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  20. If we are running an APR (for example) for multiple programs or multiple dates at the same time, currently the report queue only keeps the most recent run of the APR in memory and overwrites or removes previous runs. User has requested the ability to run multiple APRs and have the results stored in Clarity to compare without having to download.

    35 votes

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