627 results found
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service require roi
Require a valid ROI for a program level service transaction
In the attendance module you can toggle on "require ROI for attendance" but in regular program services this isn't an option. Making this feature part of program services would prevent services from being added when a valid ROI isn't present and provide staff a reminder to complete an ROI at the time of service.1 voteThank you for your feedback. We are currently reviewing this request.
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Report: Which clients don't have release of information (ROI) on file and/or who have ROI renewals coming up.
With the requirement to upload ROIs for every client, it would be extremely helpful to be able to run a report and see which clients in a given program are due for a renewal or need an initial ROI uploaded. Checking each client individually is a huge waste of staff time when you have thousands of people to check.
4 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
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Searching for Users while in System by Ageny
Ability to search for users by agency while in System in the Manage/Staff tab. System Admins should not have to switch back and forth between agencies to find out what users are attached to an agency.
5 votesThank you for your feedback. We are currently reviewing this request.
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When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. does nto get moved
When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. do not follow or get moved to the correct enrollment which requires staff to delete the services, notes, files that might have been placed at the incorrect project/program and then re-enter all of those items. It would be helpful if the "move" tool moved all items related to the enrollment.
12 votesThank you for your feedback. We are currently reviewing this request.
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Add auto placement for manual CE Events
There is currently no option to set up auto-placement for manual CE Events as we can for services. It would very helpful for end-user workflows if this could be implemented.
3 votesThank you for your feedback. We are currently reviewing this request.
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Expand Observation Period in Population Over Time Model
I understand that developers are planning on improvements to the HMIS Population Over Time model and I'd really like to see the it go back farther than two years. If the point of this is longitudinal analysis, it should go back farther, especially given that the LSA looks back three years. Ideally I would like to see it go back to 2012 so we can dig deeper into client histories similar to the canned CLNT-127 report.
15 votesThank you for your feedback. We are currently reviewing this request.
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Enable outgoing/incoming referrals to/from trusted outside human services agencies
Standards organizations such as DirectTrust have been working to specify ways for human services agencies to share securely emailed referrals, for any type of human service. Standards organizations are also working on ways to share service directory information. Clarity Human Services could implement these standards to be a part of this secure referral network, so Clarity users could send outgoing referrals (even outside the HUD Continuum or customer installation). Likewise, agencies could post their available human services and accept/decline incoming referrals, from the trusted external service organizations.
see https://directtrust.org/blog/launch-of-information-exchange-for-human-services
3 votes -
Reminder when creating new Funding Source Non Federal sources
Could there be some sort of tool tip or reminder on the Add Program screen that reminds us to go to the Field Editor to create the new funding source name? Or even better, allow us to add straight from the screen. Too many steps are involved when it comes to setting up new funding sources.
6 votesThank you for your feedback. We are currently reviewing this request.
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Sorting Site-wide
Please add the ability to sort by each column site wide. For instance, in Client Notes, there are column headers for Title, Category, User Name and Date. It would be extremely helpful if a user could click the column header to choose to sort by that column. This would make it a lot easier to find specific notes.
1 voteThank you for your feedback. We are currently reviewing this request.
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Eliminate the need to hover over items to see functionality
The need to hover over some items across the whole site make it difficult for users to see all the functionality available. One example is in Data Analysis when I want to edit a dashboard. You can see the elipsis near the filters to choose to edit, but, you have to hover over the top of the visualization to see the elipses. This is not intuitive and is not user-friendly.
1 voteThank you for your feedback. We are currently reviewing this request.
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font color/high contrast colors
Site wide, it would be really helpful if the fonts are in black and the color schemes are high-contrast. It is very hard to easily see a lot of items on the screens.
1 voteThank you for your feedback. We are currently reviewing this request.
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Access to Look/Dashboard/Schedule metadata
It would be beneficial for System Administrators to have access to metadata for Looks/Dashboards/Schedules to better maintain reports and monitor system usage.
1 vote -
Allow end users to download and print form pages
For agencies who are trying to save time, it would be very beneficial to have a download/print function within Clarity, tied to the enrollment form. Some agencies can enter directly into HMIS, and do not need a paper copy, but there are many agencies who are required to store paper forms. They have to do their enrollments on paper forms, then enter into HMIS. If you could print the form, it would save them a lot of time. Currently, when you print an enrollment form using the basic web browser function, it does not retain the responses to checkboxes, such…
16 votesThank you for your feedback. We are currently reviewing this request.
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[Looker] More Folder Options in Looker
Request for some additional functionality in embedded Looker:
- Allow access to sub-sub folders in the main reports folder
- Change interface to an actual folder structure (collapse folders by default, allow expanding) instead of just displaying folder names as headers
- Allow access to sub folders in agency reports folders
- Allow users to view look descriptions and dashboard descriptions in embedded Looker. Right now I think they are available in standalone, but only in standalone."
22 votes -
Automatically remove clients from outreach map based on address type.
We have the ability have clients automatically populate the outreach map based on location types identified. Users expressed the desire to have clients automatically removed from the outreach map based on location types identified as well.
4 votesThank you for your feedback. We are currently reviewing this request.
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Improve Assessments Features within Program Enrollments in Clarity
Clarity is not currently meeting our CoC’s need to easily understand what’s due with Assessments and add as needed. There are several points of feedback we have about the Assessments tab within a Program Enrollment, to make it clearer for our end users. This is made more important by the Current Living Situation assessment now being required.
Current issues for our end users are:
· Current heading is “Status Assessments” which to them = Status Update Assessment
· “Assessment Due” is unclear- what kind of Assessment is due? Annual, Status Update, Current Living Situation? No way to click through. If…
10 votesThank you for your feedback. We are currently reviewing this request.
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On the Referrals: Denied Tab, update tooltip for the icon that indicates a Referral was SENT back to Community Queue
In the Referrals Denied tab, if a Referral was sent back to the Community Queue, there is a gray band of color and there is an icon to the far right of the client name (a box with an arrow in it). For the icon, there is a tooltip that pops up with "SEND back to Queue." (all caps mine)
This can be confusing for End Users who may see this as an action icon with the function or opportunity to "send" the Referral back to the Queue.
Changing the tooltip to read "sent" would be an immediately clear way…
4 votesThank you for your feedback. We are currently reviewing this request.
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Mobile device data field tooltips
Make tooltips text associated with data fields available on mobile devices. Currently, the tooltip text is only accessible on desktop devices.
9 votesThank you for your feedback. We are currently reviewing this request.
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Flag/Alert to users for overlapping enrollments of the same program type.
Our user had a great idea to create a flag/alert for users who are about to enter a client into a similar program
For example: Emergency Shelters often have "Overlapping Enrollments" with other Agencies who have ES programs that clients may still remain active after they have left. ES program staff are asking for a flag/alert that may pop up if they are entering a client into a the same program type where the client may still be active in another program of the same type.
6 votesThank you for your feedback. We are currently reviewing this request.
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Full smartphone compatibility
While Outreach itself is mobile-friendly, the rest of Clarity is less so, leaving outreach workers with a mixed Clarity experience when collecting client data.
This includes client search, assessments, program enrollments, services, current living situation, etc.
42 votes
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