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Clarity Human Services

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Clarity Human Services

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716 results found

  1. This is a super small suggestion, specifically to change how the pager numbers are styled. As of right now the "li" item has styling code of

    .pager-container .pagination li {
    float: left;
    width: 15px;
    padding-right: 8px;
    }

    and then the actual link ("a href" has no padding or width. This makes it really hard to click the page number. My proposed fix would be this:

    .pager-container .pagination li {
    float: left;
    min-width: 23px;
    text-align: center;
    }

    and the "a" value would be something like:

    .pager-container .pagination li a {
    padding: 7px;
    }

    This way the clickable area of the link…

    1 vote

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  2. Hello! A manager asked me if I could add additional custom fields to the Contacts Page. In addition to changing the Contact Type field, for example we could add things such as a mark that one person is a preferred emergency contact when in crisis (or alternately, if it isn't feasible to add custom fields to the Contacts page, adding this as an additional optional field to all of them). Would it be possible to add something like this? We work in a program where we need to store a lot of contacts for the client, but not all of…

    6 votes

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    0 comments  ·  Services  ·  Admin →
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  3. Considering the communication limitations within Clarity, it would be highly beneficial for the end user to be able to see a consolidated list of their assigned clients that have an active referral to a housing program. Ideally, the end user would receive a notification when one of their clients has been matched to a program, as well as see this on the client profile home page.

    6 votes

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    1 comment  ·  CE Events  ·  Admin →
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  4. To prevent the end user from having to complete an extra step, can a referral to the community queue be automatic once the user completes the coordinated assessment (VISPDAT)?

    5 votes

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    2 comments  ·  CE Events  ·  Admin →
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  5. On the attendance module at the bottom of the tables shows an aggerate count of the number of times that service was recorded for that day. It shows it as "## clients" which is confusing because depending on the service delivery type a service can be recorded for a client more than once per day.

    I suggest changing this to "## entries", "## attendance" or something similar so that it better reflects what count. Right now by indicating "## clients" it is not correct.

    8 votes

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    1 comment  ·  Services  ·  Admin →
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  6. We would like to propose the idea of being able to disable the trusted device option for certain/individual users. We have had an incident with username/password sharing and would like to have a way to better secure the account(s) for those who are not in compliance with policies.

    1 vote

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  7. Clarity doesn't have any field created that will generate the Responsible Staff (connected to the program) in Looker and they do not have a canned report that will generate the information. It would be really helpful to be able to pull a list of all programs and their responsible staff members is some way / shape / or form.

    2 votes

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    1 comment  ·  Admin →
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  8. Currently, count/recognition of clients residing in an encampment includes only those who enrolled in services (e.g., enrolled in Clarity/HMIS). However, there are those individuals who reside in these encampments, who are not "yet" (or may never) be interested in services - therefore, NOT enrolled in Clarity/HMIS.

    Idea: Add capability feature to account for these individuals who reside in encampments and are not enrolled in Clarity/HMIS. (Possibly with encampment profile).

    As a CoC we are not able to presently report on an "accurate" count of individuals residing in encampments (unhoused). As a CoC - and believe other CoC's experience this -…

    3 votes

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    0 comments  ·  Outreach  ·  Admin →
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  9. We are fielding requests for the Duplicate Clients report to run based on program. Our users have historically sent us lists of clients that needed to be merged; they want to check within their own programs rather than across a whole agency.

    2 votes

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  10. Currently, the INVENTORY dashboard can be shared by Agency, Coordinated Entry Group, or at the System level. For a statewide instance of Clarity, each CoC operates as a separate system. For this reason, it would be beneficial if the INVENTORY dashboard shared shared by CoC instead of systemwide. This way units made in one CoC are not visible to the entire instance when the sharing setting is set to System.

    This was an idea brought forward during discussions with Washington Commerce and King County.

    5 votes

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    0 comments  ·  Inventory  ·  Admin →
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  11. Without this functionality, the Referral Statistic - Outbound report is useless due to user errors that cannot be corrected.

    Priority level 3

    6 votes

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    0 comments  ·  Referrals  ·  Admin →
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  12. Users have expressed scenarios when automations will not prompt the removal of a client from the outreach map when appropriate. Allowing users this ability will account for the scenarios in which automations are applicable.

    23 votes

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    9 comments  ·  Outreach  ·  Admin →
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    Planned  ·  Danielle Robadey responded

    Thank you for your feedback. We are in the planning phase of a feature or update related to this item.

  13. Our CES utilizes a special request for prioritization process where the end user is granted permissions to submit a Google Form. Ideally, this would be built into Clarity so the end user would receive a notification that there is a special request form for them to complete within x number of days. This would be a custom form only available to that user for a limited time.

    6 votes

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    0 comments  ·  CE Events  ·  Admin →
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  14. Users have expressed a desire to have a Private Toggle on the Location tab, and/or within individual client locations, so that when a client does not want to share that information with others, it can be hidden, but still visible to the entering agency.

    2 votes

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    1 comment  ·  Sharing  ·  Admin →
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  15. If a client has a public alert it would beneficial to have the alert icon show up in the outreach module (same place as housed status).

    5 votes

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    0 comments  ·  Outreach  ·  Admin →
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  16. It is cumbersome to enter the same parameters over and over when you want to pull a report. It would be nice to have it save somehow. Either:
    1. Save the entire report within the system
    2. A way to save to your computer with client I.D. list still accessible
    3. Save report parameters as "preset" options like saving your favorite radio stations on your car.

    1 vote

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  17. I have a suggestion for the "Household Management" screen. When you go into a clients profile and click "Manage" above the household list it opens up the "Household Management" screen which shows a list of previous members. It would be handy to have the HMIS numbers next to the list of names of previous members.
    For example the attached, I am wanting to open up the previous household members profile "michael Williams". Usually I search the name in the search bar and can find them. In the example attached, if I search "Michael Williams" it brings up a list of…

    1 vote

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  18. Currently, users have the option to edit a service, unlink it from one program, and then link it to a different program within the Program Service page. They do not have the option to delete the service from the program level history page, instead, they have to navigate to the Client History page to delete the service.

    It would be beneficial if users also had the option to delete a service within the Program Service page.

    9 votes

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    0 comments  ·  Services  ·  Admin →
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  19. It would be really helpful if we could add buttons that either act as hyperlinks, or just hyperlinks in the form of text on custom screens that could direct users to other screens or even important reference documentation (like HUD documents for example).

    3 votes

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  20. It can be inconvenient to need to move to a different tab when adding client data. Some tabs, like Contact for instance, might fit under the profile, but having it as a separate tab leaves it in a view that many users rarely look at to see if it's populated.

    Another suggestion was to incorporate all family members in a single view that incorporates all of
    their demographic details.

    3 votes

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    1 comment  ·  Admin →
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