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Clarity Human Services

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Clarity Human Services

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743 results found

  1. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    2 votes

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  2. Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    2 votes

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  3. 2 votes

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  4. It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.

    In our setup, we pass all license fees to participating agencies (license fees and activation fees).

    To give an example:
    Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.

    Let's say we train 2 users bringing us to 97/100. All 5 users come…

    2 votes

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  5. Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    2 votes

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  6. Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.

    2 votes

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  7. It would be very helpful to have a search tool for the library. Some features:

    • Search all folders

    • Search by part of title or report number

    • Prompt suggested matches

    Nice to have:

    • Option to designate which folder to search in... i.e. Admin Reports only
    2 votes

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  8. At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  9. Restricting data entry to a narrow 40% side window creates severe accessibility issues for low-vision staff and drives widespread user dissatisfaction. Requesting full-screen data entry support.

    1 vote

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  10. HMIS # as visible in the ""profile"" view in the new UI is not prominent enough and the added step of clicking on the drop-down to be able to highlight and copy the text.

    1 vote

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  11. Client files tab does not show the preview of all the files at once anymore. It makes it difficult to find all the documents for a large amount of families that have to be reviewed and their specific documents being looked for, for matching to PH. Need the previews all at once (sometimes documents may not be labelled correctly).
    Client files tab does not download to a browser anymore and so PII - sensitive documents, have to be saved in the download folder to be able to view now

    1 vote

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  12. Staff are concerned that the flashing and the colors trigger their neurological condition and are disabling for the staff. Is there a way to turn it off or not transition to the new interface?

    1 vote

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  13. When user complete an assessment, the old interface shows a comprehensive list of eligible programs and a button to start the referral, but the new interface only shows existing/expired referrals.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  14. Agencies need printable page showing enrollment or exit details for their client files. This is required by funders.

    Also, the new interface makes the formatting difficult when trying to save a page as a pdf, while the old version was able to fit the entire page (including anything that you need to scroll to see)

    1 vote

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  15. In the old version, active clients were highlighted with a green box, but in the new version the active status is just normal text and harder to spot. Is there a way to highlight active clients more clearly?

    1 vote

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  16. Priority: Level 2

    As a System Administrator, I want to have the option for the current living situation have a toggle so that we can toggle it off for some projects that do not need to record CLS. Can Bitfocus enable the ability to add the CLS at the project level or indicate whether it’s required there?

    This will cause extra work for us and may necessitate the creation of additional custom templates, which we hope to avoid. It is difficult to only have the option to make a CLS available at the template level, which then means it is…

    1 vote

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  17. Per #48714458640, "the Outreach model automatically filters out deleted records in the background, just like HMIS Performance.

    The Deleted (Yes/No) field is simply a standard system field included across all Looker models. You can safely ignore this field and do not need to add it as a manual filter for standard reporting."

    Given that deleted records cannot be shown in this model, the Deleted (Yes/No) field should not be included as an available field.

    1 vote

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  18. Sometimes, certain questions on an enrollment screen should only show up if the project is funded by a certain funding source (done via a constraint). You can add a constraint only for federal funding sources. It would be great to be able to drill down further to a specific local funding source. There's the option to choose "local funding source" in the constraint, but you can't specify which local funding source.

    1 vote

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    0 comments  ·  Funding  ·  Admin →
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  19. We would like to please suggest adding Community Queue referrals to the client-level Referrals tab. Right now we can only see this information in the client-level history tab. This would help with keeping all referral information in one place to check on client status.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  20. Feedback: Usability issue/feature request: When navigating to client search, automatically place keyboard focus in the client search field instead of clicking inside each search. #accessibility #keyboard-efficiency

    1 vote

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    0 comments  ·  Services  ·  Admin →
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