585 results found
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Remove the Ability to Reply to an Automated Message from Admin Admin
Please consider fixing this flaw in the software:
Based on the way the screen appears when one opens automated messages, users can easily assume that they can send a response. My understanding is that these messages don’t really land anywhere; they go into some vortex, thought the sender can see a history in their own message inbox. This is confusing. Users cannot or should not respond to “admin admin” however the interface makes it appear that they could reply and some, in fact, have. Some users have thought that responding would generate a message within the current referral page that…
2 votesThank you for your feedback. We are currently reviewing this request.
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2 votes
Thank you for your feedback. We are currently reviewing this request.
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Looker: Include Access Role ID
Add Access Role ID as a field in Looker.
2 votesThank you for your feedback. We are currently reviewing this request.
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Add "730" as a Selection Option in the Cascading Enrollments Setup
For any CoC migrating data, adding additional timeframes for cascading data thresholds would be extremely helpful when migrated client data gets associated with the incorrect program (or in our case, also incorrect agency). If the cascading data thresholds were expanded beyond 1 year (365 days), then clients with older enrollment and assessment dates could be easily transferred to the correct agency/program through direct referral, cascading data procedures.
2 votesThank you for your feedback. We are currently reviewing this request.
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When creating new account, add option to disable after x days of account creation
The current "Disable Inactive Users" function only applies to when the users have logged in at least one time. Our request is to allow the same functionality for newly created account so that users than never use their account can will be auto-disabled.
2 votesThank you for your feedback. We are currently reviewing this request.
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Display Housing Opportunities ID
In Looker, there is a unique ID field for housing opportunities that are created in Clarity on the Availability screen. Our users would like this ID to appear on the Availability screen once an opportunity has been created, similar to how the Client Unique ID field functions. In addition, our users would like this ID to appear in the opening dropdown of the reassign section when matching clients to housing opportunities. This will ensure the user is matching the client to the appropriate opportunity. We have projects that have many opportunities entered on the same date, so having a unique…
2 votesThank you for your feedback. We are currently reviewing this request.
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license utilization report
Please add agency, email address and license type to this report.
2 votesThank you for your feedback. We are currently reviewing this request.
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Immediate Assessment Due warning upon enrollment
A way to show an "assessment due" warning/notification immediately after an enrollment is entered
2 votesThank you for your feedback. We are currently reviewing this request.
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Allow flexibility between zip codes and city designations
Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.
For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)
This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.
2 votesThank you for your feedback. We are currently reviewing this request.
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2 votes
Thank you for your feedback. We are currently reviewing this request.
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User Admin - Manual Increase of License Caps
It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.
In our setup, we pass all license fees to participating agencies (license fees and activation fees).
To give an example:
Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.Let's say we train 2 users bringing us to 97/100. All 5 users come…
2 votesThank you for your feedback. We are currently reviewing this request.
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Extend the XML schema to include Notes, Contacts, Appointments and Locations.
Extend the XML schema to include Notes, Contacts, Appointments and Locations.
2 votesThank you for your feedback. We are currently reviewing this request.
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Tracking Views in Data Analysis
Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.
2 votes -
Report Library Search
It would be very helpful to have a search tool for the library. Some features:
Search all folders
Search by part of title or report number
Prompt suggested matches
Nice to have:
- Option to designate which folder to search in... i.e. Admin Reports only
2 votesThank you for your feedback. We are currently reviewing this request.
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Allow Screen/Program Copying from One Instance to Another (e.g. training site to live site)
Customers are often need to create complicated Clarity screens, programs and services (assessments and/or program enrollment, update, exit screens). Because of the difficulty involved, admins like to build a first draft on a training site to make sure the new elements work the way they hope.
Could there be feature that allows customers to copy these complicated screens, programs, and services from one instance to another, like a training site to a live site?
2 votesThank you for your feedback. We are currently reviewing this request.
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[PRIVACY/SECURITY] Consent Refused Toggle: Make Available for Shared Records (between Agencies)
At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.
2 votesThank you for your feedback. We are currently reviewing this request.
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Front End Data Validation for Income, Non-Cash, Health Insurance., Disability
Users are able to have inconsistent data when they enter Y/ N to income, non-cash, health insurance and disability and have or do not have sources. Currently there is a warning that pops up when these occur, but we would like to prevent the user from saving the record with these data entry inconsistencies.
1 vote -
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1 vote -
Enrollment dates for other members of households
When updating households that have a Head of Household with an existing enrollment it would be beneficial to have the newly added family members enrollment date be defaulted to the date of the head of household's enrollment vs today's date. This would create less household issues to cleanup later.
1 vote -
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1 vote
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