635 results found
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Allow flexibility between zip codes and city designations
Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.
For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)
This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.
2 votesThank you for your feedback. We are currently reviewing this request.
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2 votes
Thank you for your feedback. We are currently reviewing this request.
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User Admin - Manual Increase of License Caps
It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.
In our setup, we pass all license fees to participating agencies (license fees and activation fees).
To give an example:
Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.Let's say we train 2 users bringing us to 97/100. All 5 users come…
2 votesThank you for your feedback. We are currently reviewing this request.
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Extend the XML schema to include Notes, Contacts, Appointments and Locations.
Extend the XML schema to include Notes, Contacts, Appointments and Locations.
2 votesThank you for your feedback. We are currently reviewing this request.
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Tracking Views in Data Analysis
Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.
2 votes -
Report Library Search
It would be very helpful to have a search tool for the library. Some features:
Search all folders
Search by part of title or report number
Prompt suggested matches
Nice to have:
- Option to designate which folder to search in... i.e. Admin Reports only
2 votesThank you for your feedback. We are currently reviewing this request.
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[PRIVACY/SECURITY] Consent Refused Toggle: Make Available for Shared Records (between Agencies)
At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.
2 votesThank you for your feedback. We are currently reviewing this request.
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filters and search within services
We have agencies with tons of services.
Scrolling through the services box is inefficient.
It'd be nice if we could filter via regex or at least search.
IE, if I want to select all services that have [Program1] in the name
I can add a filter where text must include "[Program1]"
And it'll be as if I clicked [Program1] Service 1, [Program1] Service 2, [Program1] Service 3
Of course, adding multiple filters to a single query is always helpful.
1 vote -
privacy project vs privacy agency
Would it be beneficial to set the privacy at a project level rather than the agency level?
1 vote -
client recent search
With the new interface, it would be great to either have the recent search of clients collapse/expand in one of the action hub boxes by way that the client's names aren't already visible.
1 vote -
duplicate entries
Our community is experiencing multiple duplicate entries that are flagging on our LSA. Is there possibilities to troubleshoot the workflow that is allowing same project enrollments along with same project type enrollments?
Maybe looking into adding a warning before users begin the second enrollment.
1 vote -
Operational API needs to have a comparison option
When using this, I can only pull data with field values "equal to", such as "clientID" is "equal to" "12345". An example of what we need is to pull records where "end date" is "less than" a given date, such as today. Ultimately we want to edit the results of this pull. Doing it one at a time is just as bad as editing directly in Clarity.
1 vote -
View Contact Fields (phone, email, address) in the PROFILE Screen for Ease of Access
View the Phone and Email fields entered under the CONTACT screen AND view the address field entered under the LOCATION screen on the PROFILE screen. Being able to view the CONTACT and LOCATION info. on the PROFILE screen would be helpful for ease of access.
1 vote -
Add Deactivated to the Staff Status Drop Down
When running a system-wide or agency-level staff report, it would be valuable to include a distinction between users who have been:
Inactivated due to non-use (system-triggered status)
versus
Deactivated by the agency (agency action).
This enhancement would allow agencies and the HMIS Lead to more quickly identify the reason for account status changes. It would also support compliance with HUD Standards by improving accuracy and efficiency in monitoring user access.
1 vote -
Have assignments for beds on the inventory module automatically update when the UCT is changed
When UCTs are changed on the inventory module, currently the beds need to be reassigned to the same participants. It would be ideal if this was automatically done.
1 vote -
Location
There should be household information that applies to all of the members of the household, such as the location. We have households with as many as 10 (or more) members. The way the system is designed, you have to go to a separate screen for each individual to enter the location and to enter the contact information when it applies generally to the whole household. This would mean entering the 10 demographic screens, and then going to 20 more screens to enter the location and contact information. Unfortunately, case managers usually skip entering the location and contact information for the…
1 vote -
access role user list
Regarding Administrator Reports -> [STFF-102-AD] Access Role User List
Please allow selection of all access roles, not only one access role at a time.
1 vote -
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service
I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.
1 vote -
I want to be able to see the Care Team member's assigned agency
I want to be able to see the Care Team member's assigned agency
1 vote -
Add assigned staff at program level to new UI toolbar (Second User Interface Demo)
A lot of staff love that there's a toolbar that follows you, showing the client name, UI number, etc. A common request is to add the assigned staff from that program, as well as the different programs where the client is enrolled (or at least the one you're currently viewing) in case there are multiple programs for that client. This would help staff that write support tickets to the sys admin, and also help the sys admin identify who to contact in the event of an issue more quickly. Thank you!
1 vote
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