585 results found
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Ability to create multiple current living situations (CLS) across programs for one client
Ability to create multiple current living situations (CLS) across programs for one client as to avoid Auto exit and help eliminate extra work for outreach staff. Similar to the way household members CLS can be updated all at once or just certain ones. There should be the same thing with the programs that clients are enrolled in. This way staff are saving time entering data and can focus on helping the clients.
1 vote -
Make Two Factor Authentication (2FA) System/User Options for flexible
As a System Administrator, I want to enable 2FA as the default for our instance, while still having the ability to exclude certain user accounts, particularly those shared by volunteers with “Attendance Only” access roles (e.g., those who primarily scan in bed nights, meals, etc.) so that certain users do not have the same requirements to log into Clarity, while still maintaining a higher security level for most accounts.
Priority Level: 2
1 vote -
Update Headers in [JRSD-103] Zip Code Jurisdictional Breakout
Currently [JRSD-103] Zip Code Jurisdictional Breakout
provides data on individual clients and on families. Without knowing the exact logic behind the report I would assume "families" is accounting for Clarity households, not only families with children. If the report could be updated to give counts on the number of clients AND the number of Households, rather than "families", there would be a more clear distinction.1 vote -
Update Program to Project system wide
Please update the system to align with the data standards terminology by replacing program with project where applicable. We have to do a lot of extra work to explain to users (via documentation, training, etc.) that the system labeling isn't consistent with the definition of project. Thanks for your consideration!
1 vote -
Allow for Documentation for "no" Permission ROI
The documentation option goes away when a no permission is entered. We have to use the top files tab instead of using the upload pdf or e-sign options. It is a burden on case managers to add steps, and admins to check behind them.
1 vote -
Do not require end date for "yes" ROI Permission
The longest Default term that we can set for an ROI is 10 years. In our community, our ROI's do not expire until the client changes their consent. Therefore, we are forced to enter a "fake" end date because the system requires one.
1 vote -
Improve Staff Hour Tracking Functionality
Functionality is limited when communities want to use Clarity to track staff hours. If a staff doesn't have an activity that is directly tied to a specific client there is no way to record it. For example, if a staff member is called out to an encampment for clean up but doesn't provide any direct service to a client. Or if there's a mobile shower unit that distributes hygiene products but doesn't have enough time with clients to get any information about individual clients. Or if a shift change occurred at a shelter and staff A is responsible during the…
1 vote -
limited search results in the Attendance Module
the Client Search in Attendance Module only shows a screen full of results; please allow scrolling through the whole list.
1 vote -
Please make "Request article update" button more visible
The help center, help.bitfocus.com, has a button/link at the very bottom of each page where you can request that the article be updated. It is hard to find and does not stand out. Is there a way to make it more visible?
1 vote -
Looker office hours
The Learning Lab at Clarity Connect has been one of the most valued resources for attendees. Customers recognize the support of the Help Desk, but would love to have a regularly scheduled time of "Office Hours" to speak with the experts about data and reporting.
1 vote -
Ability to select multiple agencies when configuring 'Additional Agency Access'
When configuring for Managers/Admin, the 'Additional Agency Access' only allows to add one agency at a time- for CoC's that have a lot of agencies, it can be tedious.
1 vote -
Duplicate users settings and easier method to select additional agencies
Need an option to duplicate a particular user's User Profile, including additional agencies. Click on a "Duplicate" button on a user's profile and it would create the exact settings including access role and additional agencies, leave personal info blank. When selecting additional agencies, allow either a dropdown menu with selection boxes or a search option, rather than the current very time-consuming method of scrolling through hundreds of agencies for each and every add.
1 vote -
More granular filtering in Outreach map
Similar to these 2 ideas, we would like the ability to be able to filter the clients shown on the Outreach map by their program type enrollments. In our use case, we would like to limit the results to only those clients who are enrolled in a Street Outreach or Homeless Prevention program.
https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/49418741-filter-outreach-tool-by-case-manager
https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/44284701-more-filter-options-for-outreach-map1 vote -
Set maximum ROI term
We would like to be able to set a maximum ROI term in addition to a default ROI term. Our community's release expires 3 years from the date of the signature unless a previous date is specified, however, it is possible to override the date to extend it to any number of years beyond the default.
1 vote -
Disable scroll on input type number
Disable the ability to scroll on a number field to increment/decrement the number value. We have found on our encampment screens that users are scrolling down on the setup screen to get to the bottom to save, but are inadvertently changing the values in our custom fields resulting in negative client counts. Even though we've added a WARNING that pops up if a negative number is entered, it does not prevent the client from saving the invalid value.
There are ways to prevent this from happening, but would require implementation on the backend. This is one such example that I…
1 vote -
Enhancements to Service Summary & Service Census Reports
Hi everyone,
I wanted to bring up a potential enhancement for HMIS reporting that could improve the accuracy and efficiency of service data tracking. During a recent review of our reporting processes, we identified a need for clearer aggregate totals in the Service Summary and Service Census reports to reduce manual calculations and improve data usability.
Here are two possible enhancements that could benefit many HMIS users:
1.) Modify the Service Summary Report – Add aggregate totals at the bottom, similar to how the Service Census report presents its data. This would make it easier to quickly summarize services provided…
1 vote -
Update Error Message to be more clear when Project Start Date is later than Unit Start Date
Clarity currently lets users update an enrollment's program start date to be later than the assigned unit start date. When a user then tries to exit the client from the program, they get a cryptic error message that is currently confusing to users. Users currently don't understand why they are unable to exit a client from the program by viewing this error message alone. Error message is as follows: "Please correct errors. Start Date should be greater than or equal to [program start date]."
It would be more helpful for users if the error message was more specific to the…
1 vote -
Add Household Status to CE Demographics Report
Users have expressed a desire to see household listed on the CE Demographics report in Clarity.
1 vote -
Profile Page Notes Box
Users have frequently expressed the desire to have a small box on the profile page where they could put some basic notes - information that doesn't warrant a public alert, but should still be up front and visible rather than hidden in the Notes tab; e.g. how to pronounce a client's name. The box could sit right below the Unique Identifier and profile picture
1 vote -
Live Marker: age at "program date" (InformationDate)
live marker: age at "program date" (InformationDate)
Description: Calculate the client's age at program date.
Issue: Users sometimes backdate/future date/update records which causes some age specific fields to show up due to using the current age live marker, the client's age at program date may not be the same as the current age.
Outcome: Any field using this live marker as a constraint will use the age at program date and will also align HUD age specific fields.
1 vote
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