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Clarity Human Services

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Clarity Human Services

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475 results found

  1. I denied a client and it generated two of the exact same automated messages. Neither were necessary since I was the one doing the denying. Is there a way to code the software so it would not generate these if there was a match on the user performing the referral transaction?

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  2. 1 vote

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  3. Create a System Label that acts as a banner to reminds end users to view ROI language and enter the correct dates on start and end date fields.

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  4. Enable the ability in Data Analytics to set visibility for individual items (looks/dashboards) similar to reports in the Report Library. We would like to be able to create a "Clarity System" level report and then be able to make it visible through Data Analytics to a specific CoC/Agency/Role. That way the item is not visible to all agencies or Data Analytics users. The only way to do this now is to create the item (dashboard/look) in the folder for each agency separately; which makes managing changes cumbersome to update.

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  5. require veteranentered and veteranseparated to be restricted to no more than 4 integers

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  6. We have the ability to copy the configuration of our Live Clarity production instance to our training instance as a single one-off task. It would be great to automate that task so that it is done automatically on a regular schedule.

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  7. Hi Clarity Devs,
    It would be helpful to have the ability to select the time at which a schedule report should run. Each time I schedule reports for a day, they haven't run by the time I'm up and need them around 6a. Allowing a user-specified time for the report to run instead of an arbitrary time on the selected date would solve this issue.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  8. For all HUD fields, add the Data Element (DE), Implementation Date (if field is new, date added), Retirement Date (if field is no longer being used, when it was retired).

    Our agency does data sharing, mainly HUD data elements, with other entities. However, we used HUD CSV export document to identify HUD fields which made it difficult to map back to the database fields.

    1 vote

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  9. I would like the different report categories to be listed alphabetically by report name rather than by the code that Bitfocus (or Clarity) assigns the report. It is frustrating to scroll through some of the longer categories (like Administrator Reports) trying to find the title of the report that you want to run. I am constantly missing my titles (probably because I'm scrolling faster than I can read), but if it was alphabetical, I wouldn't have any problem at all.

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  10. Audit logs can be somewhat difficult to read at times. It can be unclear why a client was removed, it can be difficult to understand what is happening. The way that backdating information in the outreach module works with audit logs can also be a little hard to grasp for non-admin-level users. (From our understanding of the feedback, most confusion seems to be related to threshold removals)

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  11. Quality of life improvements are requested for threshold time-outs for the outreach module such as notifications, clarifying when a client meets a time threshold and is removed on audit logs, extending someone with a check-in or something similar, etc. (It seems as though the threshold is causing major issues, but it is our only way to remove someone from an encampment where they don’t enter another encampment. It’s also an inevitable removal from an encampment so staff are consistently tasked to check on a daily basis whether someone was removed manually or just timed out from their initial addition to…

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  12. 1 vote

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  13. Ability to track additional custom data elements per reservation that is specific to the client. This is meant to record additional information such as client’s medication needs, doctor appointments, temperature, contact information, etc). This is meant to be a quick way to keep track of client’s needs that are specific to their slot.

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  14. Allow for the ability to mass-check-in clients. Similar to card reader functionality, we want the ability for a staff person to check in a large number of clients without having to click on the slots one by one and marking them as present. Ideally this would be some sort of check box on each slot with a select all option and then marking the attendance for those selected.

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  15. Ability to set up staff prompts during assessments. For example, when starting a new assessment, have a prompt appear that reminds the staff to wear mask, or provide some specific instructions on how to complete the assessment.

    1 vote

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    1 comment  ·  Outreach  ·  Admin →
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  16. Allow custom fields to be imported in CSV format using the DIT.

    The HUD CSV spec has a file, Custom.csv, for custom fields. That allows the two organizations to collaborate and create rules for importing custom fields. Right now, Bitfocus only allows XML to import custom fields. For us, it would be easier to import our data in CSV format.

    1 vote

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  17. We are looking forward to be able to have report build in, or shared with us to have analysis on HMIS clarity Data Base frequency accessed and used.

    • What features / pages are users accessing the most? What features / pages are users accessing the least?

    • What are the most commonly-accessed and least commonly-accessed Assessments, Programs, and Services?

    • (I know you mentioned we probably can’t get this data, but I’ll include it here anyway as it is often data that web applications store) What platform is the user accessing HMIS using?

    o Mobile?
     Operating system?
     What browser?
    …

    1 vote

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  18. Applicable to Programs/shelters with multiple bed inventories/contracts. Since it is possible to create multiple bed inventories and multiple bed services (and/or service items), it would be advantageous to be able to link the specific bed service to the respective bed inventory. Alternatively, if continuing with the reservation model with slots, the ability to link a slot to a specific bed inventory. This would allow for direct analysis of occupancy rates and HIC data in Looker.

    1 vote

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  19. One customer's experience with the Results Log in the DIT:
    First, this log includes too much data - this log should only include data that has been updated from the Export File.
    In order to be able to use this data, all individual items included whether client profile, enrollment, etc need to be related to the unique client ID.
    Add a selection parameter /filter the client unique iD and category similar to those in the Rejected Client Log needs to be added to this Results Log to enable a search and display of all of the updated data for a…

    1 vote

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  20. The numbers on this dashboard should count only those records which were actually updated. Currently the #s displayed are significantly higher than this and are not useful.

    1 vote

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