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Clarity Human Services

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Clarity Human Services

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  1. 2 votes

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  2. Add Access Role ID as a field in Looker.

    2 votes

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  3. For any CoC migrating data, adding additional timeframes for cascading data thresholds would be extremely helpful when migrated client data gets associated with the incorrect program (or in our case, also incorrect agency). If the cascading data thresholds were expanded beyond 1 year (365 days), then clients with older enrollment and assessment dates could be easily transferred to the correct agency/program through direct referral, cascading data procedures.

    2 votes

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  4. The current "Disable Inactive Users" function only applies to when the users have logged in at least one time. Our request is to allow the same functionality for newly created account so that users than never use their account can will be auto-disabled.

    2 votes

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    1 comment  ·  Admin →
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  5. In Looker, there is a unique ID field for housing opportunities that are created in Clarity on the Availability screen. Our users would like this ID to appear on the Availability screen once an opportunity has been created, similar to how the Client Unique ID field functions. In addition, our users would like this ID to appear in the opening dropdown of the reassign section when matching clients to housing opportunities. This will ensure the user is matching the client to the appropriate opportunity. We have projects that have many opportunities entered on the same date, so having a unique…

    2 votes

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  6. Please add agency, email address and license type to this report.

    2 votes

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  7. A way to show an "assessment due" warning/notification immediately after an enrollment is entered

    2 votes

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  8. Zip codes may be associated with more than one city, however, Clarity sometimes forces the wrong city to be recorded.

    For example, when recording an address with zip code 94303, the Clarity will record the city as Palo Alto, though the actual address is in East Palo Alto. (See attachment.)

    This presents an issue in reporting because East Palo Alto is within our County, but Palo Alto is not. Having the flexibility to select any of the cities associated with a zip code would be a significant help.

    2 votes

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  9. 2 votes

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  10. It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.

    In our setup, we pass all license fees to participating agencies (license fees and activation fees).

    To give an example:
    Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.

    Let's say we train 2 users bringing us to 97/100. All 5 users come…

    2 votes

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  11. Extend the XML schema to include Notes, Contacts, Appointments and Locations.

    2 votes

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  12. Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.

    2 votes

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  13. It would be very helpful to have a search tool for the library. Some features:

    • Search all folders

    • Search by part of title or report number

    • Prompt suggested matches

    Nice to have:

    • Option to designate which folder to search in... i.e. Admin Reports only
    2 votes

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  14. At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  15. When running a system-wide or agency-level staff report, it would be valuable to include a distinction between users who have been:

    Inactivated due to non-use (system-triggered status)

    versus

    Deactivated by the agency (agency action).

    This enhancement would allow agencies and the HMIS Lead to more quickly identify the reason for account status changes. It would also support compliance with HUD Standards by improving accuracy and efficiency in monitoring user access.

    1 vote

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    0 comments  ·  Admin →
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  16. When UCTs are changed on the inventory module, currently the beds need to be reassigned to the same participants. It would be ideal if this was automatically done.

    1 vote

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    0 comments  ·  Admin →
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  17. There should be household information that applies to all of the members of the household, such as the location. We have households with as many as 10 (or more) members. The way the system is designed, you have to go to a separate screen for each individual to enter the location and to enter the contact information when it applies generally to the whole household. This would mean entering the 10 demographic screens, and then going to 20 more screens to enter the location and contact information. Unfortunately, case managers usually skip entering the location and contact information for the…

    1 vote

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    0 comments  ·  Admin →
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  18. Regarding Administrator Reports -> [STFF-102-AD] Access Role User List

    Please allow selection of all access roles, not only one access role at a time.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  19. I would like an option to delete all services associated with a program enrollment, rather than having to go through and delete one service at a time before we can delete a program enrollment.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  20. I want to be able to see the Care Team member's assigned agency

    1 vote

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    0 comments  ·  Services  ·  Admin →
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