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Clarity Human Services

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Clarity Human Services

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544 results found

  1. Objective: The "start" and "end" dates will allow the fields in screens to become active on the "start" date and inactive on the "end" date. Default start and end dates should match that of the screen.

    Reason: Currently, system admin need to manually add, hide, delete, fields from screens live. These changes may cause some users to experience error messages. Also, some modification may include adding, hiding, or deleting several fields which might make this time consuming.

    Outcome: System will automatically activate or de-activate screen's fields based on the dates entered.

    1 vote

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  2. Objective: The "start" and "end" dates will allow the screens to become active on the "start" date and inactive on the "end" date.

    Reason: Currently, system admin need to manually activate or de-activate screens.

    Outcome: System will automatically activate or de-activate screens based on the dates entered.

    1 vote

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  3. I've noticed the imagery available in the Outreach module appears to be older than what’s available on Google Maps, making it more difficult to pinpoint where encampments are based on foliage and landmarks.

    Another idea that would help in similar cases is allowing encampment locations to be entered manually as lon/lat coordinates. It could use that location as a node from which the shape of the encampment could be drawn.

    4 votes

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    0 comments  ·  Sharing  ·  Admin →
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  4. Clarity pages should be in alphabetical order. This makes it easier for users to find the information they are looking for.

    5 votes

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  5. Client Reports, such as [CLNT-106] Client Service Notes or [CLNT-102] Client History, need details about expenses and notes.

    2 votes

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    1 comment  ·  Admin →
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  6. It appears as though a client who is on the queue, gets referred to a program and then denied due to no contact is counting as activity to keep them active (and no auto exit due to inactivity) even if they have no other system activity. Changing this so that a denial due to no contact is not counted as system activity to keep someone on queue would help with queue maintenance.

    4 votes

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  7. In a similar way to the current functionality that reminds users to do an annual assessment, it would be nice to have user reminders to do a CLS (current living situation) assessment on a CoC-determined schedule (in 30, 60, 90 days, etc)

    5 votes

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  8. It would be helpful to have grant management functionality built into Clarity such as the ability to manage reporting schedules and upload copies of grant documents

    3 votes

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  9. If there was an additional tab within the System Variables set up to include/allow Census Data (or even HUD's CoC Analysis Tool data), communities could use this data to easily analyze potential disparities within their CoC(s). This information could be exposed in Looker to create Looks and dashboards to begin/continue data driven approaches for systemwide improvement.

    3 votes

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  10. Being able to go directly from the outreach client screen to a specific profile tab, such as services, assessments or notes would make it more efficient to make profile changes for multiple clients one after another. Right now the only link from the outreach client screen goes to the profile overview tab, and our users would like quicker access to other tabs, such as assessments and services.

    3 votes

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    0 comments  ·  Outreach  ·  Admin →
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  11. It would be helpful for there to be an option and/or button on the log in screen to show the password so that users can know if they mistype something.

    10 votes

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  12. I denied a client and it generated two of the exact same automated messages. Neither were necessary since I was the one doing the denying. Is there a way to code the software so it would not generate these if there was a match on the user performing the referral transaction?

    1 vote

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  13. The System Administrator should have the option to update the background color of the Warning Message section from light grey to a darker color (such as marron, navy, or emerald). This update will benefit the users who are visually impaired.

    6 votes

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  14. 6 votes

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  15. We would like to see updates to the HMIS Population Over Time model

    It would be useful to have more data elements including:

    a. Household Type

    b. Relationship to Head of Household

    c. Project Start/Exit Month/Year just like setup in HMIS Performance and Client Model.

    d. Reporting Period Start/End Date

    e. Referrals

    Etc.

    1. It is currently difficult to perform population-based measure without additional data elements in this model. Using a Merge Query doesn't work for visualizations requiring pivot. For example

    a. How to get Households served by different project types over time pivoted by Household Type?

    b. In a quarter…

    8 votes

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    1 comment  ·  Admin →
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  16. Clarity is not currently meeting our CoC’s need to easily understand what’s due with Assessments and add as needed. There are several points of feedback we have about the Assessments tab within a Program Enrollment, to make it clearer for our end users. This is made more important by the Current Living Situation assessment now being required.

    Current issues for our end users are:

    · Current heading is “Status Assessments” which to them = Status Update Assessment

    · “Assessment Due” is unclear- what kind of Assessment is due? Annual, Status Update, Current Living Situation? No way to click through. If…

    10 votes

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  17. We know that Current Living Situation needs to be entered anytime there is contact with a client, or at least every 90 days as community-defined, in our Street Outreach and Coordinated Entry programs.

    Our Call Center enrolls Coordinated Entry clients; most homeless clients are simultaneously enrolled in Street Outreach. Street Outreach then continues to work with these clients – and it seems would need to enter Current Living Situation updates in both the Street Outreach and Coordinated Entry enrollments, which is redundant.

    Can you add a feature in Clarity to cascade CLS updates?

    8 votes

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  18. Make tooltips text associated with data fields available on mobile devices. Currently, the tooltip text is only accessible on desktop devices.

    9 votes

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    1 comment  ·  Outreach  ·  Admin →
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  19. When moving an enrollment from one project/program to another due to a data entry error, any services, notes, files etc. do not follow or get moved to the correct enrollment which requires staff to delete the services, notes, files that might have been placed at the incorrect project/program and then re-enter all of those items. It would be helpful if the "move" tool moved all items related to the enrollment.

    12 votes

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    1 comment  ·  Admin →
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  20. Service funding sources are listed in the dropdown it isn't in alphabetical order which make it a bit of a mess for people to use. Alphabetical sorting would be easier!

    22 votes

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    1 comment  ·  Funding  ·  Admin →
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