596 results found
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ROI
Allow for assigned delete rights for ROI's, in access roles, not just system admins. Or maybe, allow for choice of ROI when merging clients, who both have active ROI's.
3 votesThank you for your feedback. We are currently reviewing this request.
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Link Reservations to Inventory
Link the reservation features with the new Inventory platform. These two functionalities should be closely integrated so that providers can reserve clients to specific rooms/slots/beds, mark attendance, and allow for reporting on how clients are tied to programs and funding sources in the Inventory setup.
5 votesThank you for your feedback. We are currently reviewing this request.
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Assign multiple people to a single room (to allow for tracking household members or partners).
Allow for the assignment of multiple clients per slot to facilitate household data collection. Currently, only one person can be assigned to a reservation, and this makes households difficult to pull data for. It would be much more streamlined if providers could assign multiple clients to a single room and have that reflected on the slot view as well as when pulling reports/Looks.
5 votesThank you for your feedback. We are currently reviewing this request.
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Search within Clarity by ID for Agency or Program
It would be helpful to be able to search within Clarity for an Agency or Program by its ID. This would have been particularly helpful while addressing LSA flags.
24 votesThank you for your feedback. We are currently reviewing this request.
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Every screen needs to have staff creating/updating
We know that staff creating/updating any screen (enrollment, assessment, service) is available in Looker. But it is completely baffling that this information is not immediately visible in the front-end of Clarity, from the history tab, etc. A supervisor or another program staff member should be able to click on a history tab, assessments screen, etc. and immediately see who completed a certain action. This is necessary for really basic management.
24 votesThank you for your feedback. We are currently reviewing this request.
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APR for multiple programs at once with separate reports output
A customer has requested the ability to run the APR for multiple selected programs or agencies with the same parameters all at once, but get separate reports for each program/agency as the output.
12 votesThank you for your feedback. We are currently reviewing this request.
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"Housed" indicator on profile screen
A customer has requested the ability to have an indicator on the Profile screen that notes if a client is housed in their system. This could be done with the ability to deploy a Live Marker for "Housing Move-In Date Entered" on the profile screen or the creation of a new Live Marker that calculates a "housed" status across the system. This live marker in conjunction with the "Warning" functionality could provide a quick display of housed status.
12 votesThank you for your feedback. We are currently reviewing this request.
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Ability to make alerts not expire
Our agency needs certain alerts to never expire until they are marked resolved. We use these alerts for safety concerns so it is critical that they come up when a client record is found by search or scan, until they are resolved. Currently, expiration date cannot be left blank. We propose that a checkbox/switch be added for "indefinite" that hides the expiration date (this could be an option at the agency level). Then when the alert is resolved, it can be edited to expire.
17 votesThank you for your feedback. We are currently reviewing this request.
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Ability to mark a room offline, with date range and dropdown for reason offline.
Allow for the ability to mark a slot offline (with a date range), as well as a dropdown for the reason offline (maintenance, staff use, etc). This should be able to be configured directly on the bed reservation page by the service provider without having to access the setup/management pages.
3 votesThank you for your feedback. We are currently reviewing this request.
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Able to filter in the module by those marked as “unsheltered” in their most recent CLS, in addition to exclude those active in shelter.
Allow for more settings in the setup to prevent clients that are sheltered from appearing on the outreach module map. For example, if a client is currently active in a shelter with regular bed nights, or has a recent current living situation that is not place not meant for habitation, those should be able to be filtered off of the outreach module view.
4 votesThank you for your feedback. We are currently reviewing this request.
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More filter options for Outreach map
There was a feature request by our users for filtering the outreach module map by client demographics such as age, veteran status, disabling condition. Many of our teams that are piloting the usage of the Module are using it for targeted encampment efforts - some of the users are partnering with population-specific providers to connect them and said it may be useful to be able to, at a glance, find veterans and youth who they’ve connected with on the map.
6 votesThank you for your feedback. We are currently reviewing this request.
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Scheduled reports: Use Schedule Time instead of Schedule Date
Hi Clarity Devs,
It would be helpful to have the ability to select the time at which a schedule report should run. Each time I schedule reports for a day, they haven't run by the time I'm up and need them around 6a. Allowing a user-specified time for the report to run instead of an arbitrary time on the selected date would solve this issue.1 voteThank you for your feedback. We are currently reviewing this request.
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Case note Report for all clients by Program/Clarity Program based Category
Would be great and beneficiary for all clarity users to add to your list of enhancement(s) have Case note report can generate for all clients by program based level. Since there is now in clarity [CLNT-101] Case Notes and it is client by client case report.
Would be super helpful to have the report designed and published under program based report categories.
We really appreciate in advance for looking into it and take it in consideration.
5 votesThank you for your feedback. We are currently reviewing this request.
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color text
Allow the options for colored text when building or editing custom fields.
7 votesThank you for your feedback. We are currently reviewing this request.
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Ability to reorder slots
Allow for the ability to reorder slots in the service setup. Currently they are limited to the order they were created in. This is an issue when trying to organize rooms that are created later but need to be grouped with other rooms within the same section.
3 votesThank you for your feedback. We are currently reviewing this request.
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Continuous reservation with no end date
Allow for the option to set reservations without an end date. Currently an end date is required, and it is not always known how long the client will be staying in the bed. This is also to avoid providers having to extend reservations unnecessarily.
3 votesThank you for your feedback. We are currently reviewing this request.
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Allow notes for all service delivery types
Allow for notes to be recorded for all types of services, regardless of service delivery types. Perhaps this can be a new toggle in the service setup that will show/hide the notes box.
3 votesThank you for your feedback. We are currently reviewing this request.
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Data Quality Reports for "all programs" for a particular agency
The ability to run Program Review Data Quality reports for all programs in an agency would be very helpful. We have agencies with 10+ programs and having to run reports for each program is extremely time consuming. If we had the ability to choose "all programs" it would save me multiple hours per week.
7 votesThank you for your feedback. We are currently reviewing this request.
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Password Requirements Feedback
Password requirements are clearly stated in the Help Center, but when a user is actually selecting a password, there could be more specific feedback on which requirements are not being met.
4 votesThank you for your feedback. We are currently reviewing this request.
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Manage Housing Referral and Community Queue referral with technical constraint -rather than training constraint
We recently implemented Coordinated Entry, with the policy that only clients who scored higher than a certain threshold (that would be periodically adjusted to match the amount of available housing) would be added to the Housing Queue. After three months, we have many (400+) clients referred directly to the Housing Queue, most of whom do not have scores that meet our threshold score criteria. How can we prevent providers assessing clients from making direct referrals to the Community Queue unless the client's assessment reaches the threshold score?
3 votesThank you for your feedback. We are currently reviewing this request.
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