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Clarity Human Services

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Clarity Human Services

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  1. When users add a client geolocation, the Modify Location window appears allowing them to add the client's location address. It would be nice to be able to add the location date right there. Otherwise, if a client is back-dating (which happens a lot on outreach), they have to wait for it to save, then re-open that specific location and edit the date. Thank you for considering!

    2 votes

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    0 comments  ·  Outreach  ·  Admin →
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  2. It would be helpful to be able to display characteristics such as Veteran status, health plan name, and other details on the clients profile screen. Our users would benefit from having a snapshot of these details on the profile screen.

    2 votes

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  3. If you select "no" permission for an ROI, it doesn't allow you to upload documentation. It would be just as beneficial to be able to add documentation of the client saying "no" as it is for "yes". We have to upload into client files, and it would be cleaner to be able to upload right there on the ROI page.

    1 vote

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  4. A report with a listing of the report names that are toggle on per agency. Or, have this developed so that it can be pulled from Looker.

    For example, users with access to the embedded Looker are able to run Looker reports or dashboards that are pushed to the agency. Instead of having to review this list individually for each agency, it would be helpful to have a report.

    16 votes

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  5. We are requesting the ability to customize screens in more ways. As communities begin working on building out their own exclusively-digital, custom triage tools, there is a need to make the assessments screens more aesthetic and functional.

    Some ideas are ability to change text size and color on screens (fields, labels, warnings), ability to delineate sections with lines rather than just spaces, and the ability to customize the icon caution sign on screen 'warnings' (remove icon, pick a different icon).

    18 votes

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  6. Link Community Queues to active enrollments in Coordinated Entry. Link it so when someone is exited from the Coordinated Entry project (both manual and auto) that they are automatically removed from any queues. This means that everyone on a queue is active in coordinated entry.

    4 votes

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  7. It would be great if users could bulk add services based on their active case loads. They would see a list of all their assigned clients (or alternatively search bar where they could add todays clients to a list) and then assign a bulk service (or toggle multiple services) for all the clients on the list (or check off the ones it applies to). Perhaps new enrollments assigned to them could automatically show up on this list.

    5 votes

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    1 comment  ·  Services  ·  Admin →
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  8. It would be really helpful if we could add buttons that either act as hyperlinks, or just hyperlinks in the form of text on custom screens that could direct users to other screens or even important reference documentation (like HUD documents for example).

    2 votes

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  9. The Data Import Tool seems to completely ignore the "DateDeleted" attribute on the Exit HMIS XML Element. If an Exit has been marked as deleted by setting a value to "DateDeleted", existing exists will not be deleted, and if that enrollment did not previously have an exit, that enrollment will be updated with the deleted exit date. This is a major problem as it makes it impossible to accurately import data from external sources, not only is there no way to remove an exit that was erroneously entered into the other system previously, but it is also actively importing garbage…

    5 votes

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    1 comment  ·  Admin →
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  10. For custom assessments that document and track budgets, we are unable to save the assessment if the total calculation of income related amounts vs expense amounts is a negative dollar amount. I am submitting this idea to recommend changing applicable settings to allow negative calculations.

    4 votes

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  11. Either use the existing [STFF-106] report and add a parameter to select either Client Notes Hours, or Service Hours. OR create a new report under the Program Based Reports category.

    Still need the ability to select by Program and User.

    Increasingly our funders and stakeholders are asking for hours to be tracked along with Services. It makes sense to do both within the Services functionality AND be able to report out.

    5 votes

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    1 comment  ·  Admin →
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  12. We would love a way to run an audit on users who have viewed a client record, even if they have not made any changes to it. Thanks!

    16 votes

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  13. According to Data Dictionary if 8, 9, or 99 is recorded for "Race & Ethnicity" then you can't include any other picklist value with it. Since imports come from other systems that allow for this "bad" Data Entry, I checked with HUD and they are ok with us "cleaning up" this data quality issue before importing the data into Clarity. So I propose adding this to the data quality checks/fixes for the Clarity DIT tool.

    1 vote

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  14. Under funding source/grant activity there is no ability to delete. This is an issue if we make an entry in error and need to correct something that was entered previously. Currently you can add an end date, but this doesn't help if something was entered in error, incorrect data is reflected instead of being able to be removed.

    18 votes

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    0 comments  ·  Funding  ·  Admin →
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  15. Currently, the alert icon is not visible in the attendance module when the public alert is set to private. This is a request that this icon be visible to the agency that created the public alert in the attendance module for that agency.

    9 votes

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  16. A customer has suggested that having a screen or other place to collect sheltered PIT data counts in Clarity for non-participating agencies/programs would be helpful. Rather than needing to collect this data in external places like Excel and then blending with Clarity sheltered PIT data, it would be great to have all the PIT data in one permanent place. This data could then be pulled in to the PIT/HIC reports in the Clarity report library.

    11 votes

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    1 comment  ·  Admin →
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  17. Client Unique Identifier (UID) is only visible on the Client Profile tab. Our users would like to be able to see the UID while navigating through all client-related tabs including History, Service, Programs, etc. Our users suggested including the UID to the right of the client's name in the header.

    56 votes

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    Started  ·  4 comments  ·  Admin →
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  18. Clarity doesn't have any field created that will generate the Responsible Staff (connected to the program) in Looker and they do not have a canned report that will generate the information. It would be really helpful to be able to pull a list of all programs and their responsible staff members is some way / shape / or form.

    1 vote

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  19. It would be useful to have fields for Enrollment HoH ID, and Global Household HoH ID that can be added as fields to the HMIS Performance model.

    This would allow us to run reports on household data and check to see who is the head of household at the enrollment level and at the Global level for checking the accuracy of the data.

    This would help identify when global households separate into different enrollments, whether for valid reasons or not.

    This would help easily create a report where you can see the enrollment household ID, household move-in date, the enrollment…

    2 votes

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  20. Often a case manager's workflow requires navigating to several screens to capture all required data (client profile, program enrollment, assessment, contact, location, etc). It would be helpful if a workflow prompt could be added at the bottom of each screen with a link to the next required screen for a particular program workflow.

    1 vote

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