409 results found
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Clearer sharing settings
This is two requests:
Clearer descriptions of current sharing settings
More flexibility than current sharing settings allow3 votesThank you for your feedback. We are currently reviewing this request.
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STFF-104; include Client Field Interactions for creation and deletion
In the STFF-104 Staff Client Data Activity Report, could Client Field Interactions be included as items where we can see their creations and deletions?
1 voteThank you for your feedback. We are currently reviewing this request.
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[PRINTING] Add Print Ability to ALL Assessment Screens
Requesting a print function be added to ALL Assessment Screens.
There should be a readily identifiable print icon, accessible to all users.
There is currently no system dialog to print these screens.
Web browser printing functions do not work as some items on page do NOT print (on/off toggles).
22 votesThank you for your feedback. We are currently reviewing this request.
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User Admin - Manual Increase of License Caps
It would be beneficial, in certain circumstances (temporarily inactive users, etc.), to be able to manually increase our License cap for license types to properly manage and anticipate activation fees when exceeding our cap.
In our setup, we pass all license fees to participating agencies (license fees and activation fees).
To give an example:
Let's say we have 100 licenses, 100 are in use and active. 5 users go on leave temporarily for a few months and are inactivated. We are then at 95/100 active licenses.Let's say we train 2 users bringing us to 97/100. All 5 users come…
2 votesThank you for your feedback. We are currently reviewing this request.
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Extend the XML schema to include Notes, Contacts, Appointments and Locations.
Extend the XML schema to include Notes, Contacts, Appointments and Locations.
2 votesThank you for your feedback. We are currently reviewing this request.
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Ability to add integer, other fields, to Service Items
Ability to add integer fields, other field types, to Service Items for the purpose of tracking the number of items given to clients. (e.g. client was given 5 bus passes, they would like to enter a 5 as a numeric field somewhere in the Service Item Details)
21 votesThank you for your feedback. We are currently reviewing this request.
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1 vote
Thank you for your feedback. We are currently reviewing this request.
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Schedule assessment details report
We would like to be able to schedule the Assessment Details report (with certain parameters) in order to get our custom fields out. This would help with the issue of having to publish each individual field to Looker and then building each individual field to a custom report, then scheduling that.
1 voteThank you for your feedback. We are currently reviewing this request.
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Direct referral of eligible programs dependent not on agency CoC but program CoC
The limiting factor in providing a direct referral to an eligible program is that the agency CoC of the user must be the same as the agency CoC of the program. While an Agency can only be assigned to a single CoC, its Programs can be assigned to a CoC different than the parent agency or even multiple CoCs.
When the user's CoC does not match the agency CoC for the program to which the user wants to make a referral, the program will not be made available, even though the client might otherwise be eligible.
The eligibility engine should…
6 votesThank you for your feedback. We are currently reviewing this request.
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Robust, secure messaging within Clarity
Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.
18 votesThank you for your feedback. We are currently reviewing this request.
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Audit Log Enhancements
Here are some of the things we would like to see in an audit log:
Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
Agency audit log for changes to address, active status, creation date.
Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)
Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)
Sharing settings - audit history on sharing settings.…11 votesThank you for your feedback. We are in the planning phase of a feature or update related to this item.
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[CQ] Remove Ability to Reassign Referral Back to Assessing Agency
[CQ] Remove Ability to Reassign Referral Back to Assessing Agency
1 voteThank you for your feedback. We are currently reviewing this request.
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4 votes
Thank you for your feedback. We are currently reviewing this request.
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CLS cascading request
"Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?
They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."
4 votesThank you for your feedback. We are currently reviewing this request.
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Tracking Views in Data Analysis
Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.
2 votes -
[PROGRAM SCREEN BEHAVIOR] Add Current Living Situation to Status Assessment Sidebar Option (see image)
Customer Request:
1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
[SEE SCREENSHOT]6 votesThank you for your feedback. We are currently reviewing this request.
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[PRIVACY/SECURITY] Ability to Share Program, Assessment and Service Data Separately
It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.
6 votesThank you for your feedback. We are currently reviewing this request.
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Service Taxonomy Manager
Setting up a new Service Taxonomy is relatively easy, but applying a Service Taxonomy to Service Items is not. There can be thousands of Service Items within a Clarity instance to which Admins might need to apply just one taxonomy code. A tool that allows admins to search for Service Items and apply taxonomy codes would remove a significant barrier to the usage of Service Taxonomies.
2 votesThank you for your feedback. We are currently reviewing this request.
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Report Library Search
It would be very helpful to have a search tool for the library. Some features:
Search all folders
Search by part of title or report number
Prompt suggested matches
Nice to have:
- Option to designate which folder to search in... i.e. Admin Reports only
2 votesThank you for your feedback. We are currently reviewing this request.
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Custom "Files Screen"
As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.
A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.
For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.
Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…
4 votesThank you for your feedback. We are currently reviewing this request.
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