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Clarity Human Services

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Clarity Human Services

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475 results found

  1. It would be helpful if we had the ability to link notes that have been entered from the agency-level "Notes" tab to a program enrollment (ex: there would be a "Link from Notes" button within the enrollment's "Notes" tab similar to the "Link from History", "Link from Assessments", and "Link from Files" functions).

    For certain reports we pull in the last note entered into a client's program enrollment; if an end user accidentally enters notes into the agency-level Notes tab, those notes won't pull into the report. To fix the issue, they have to delete any notes they entered at…

    11 votes

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    1 comment  ·  Admin →
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  2. Create a DQ e-mail module that will send e-mails to users when DQ issues are found in records. This module will function similar to the "Annual Assessment" warning e-mails that get sent.

    This might be simpler to implement than an overall system enhancement.

    Some basic alerts can be date related, entry date prior to move-in date, exit date prior to entry date etc.

    Some basic options might be: send daily, send monthly, etc. HUD Only, Custom only, HUD + Custom. Who to alert, etc.

    1 vote

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  3. Inventory allows the flexibility to connect units to multiple programs under the same building. Many communities have configured Inventory this way and want to see unit information by program, not building. However, there isn't a program's agency field available.

    Adding a program's agency filter to the Inventory module would allow users to view the information by program. Additionally, having a field in Looker available for program agency will also aid in creating custom reports.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  4. Communities want staff to be able to access units and update units' status from the Inventory module (dashboard) without having to change agency access. They feel that if staff have system-level to the module and edit unit status permissions, they should be able to update the status for the units they have access to.

    Communities may have buildings where the agency that provides services changes over time. In these scenarios, they may set up all buildings under one agency to streamline their setup. In that case, the user's home agency may differ from the agency where the building is setup.…

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  5. This is from a previously archived idea.

    This is a Feature Request regarding the “Your recent client searches” box on the Search page. I’ve talked with users who would like to either have none/hide this and other users who would like to see more clients in the list. Having an option at either the agency- or user-level to change the number of clients that appear in that Recent Searches box would be a very nice addition!

    10 votes

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  6. 3 votes

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    0 comments  ·  Services  ·  Admin →
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  7. The ability to toggle additional/all household members in an Attendance Module's scanned services would be incredibly helpful for agencies that provide daily, weekly, or monthly services for entire households; especially when only one or two members of the household are present but the service must be applied to everyone.

    2 votes

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    0 comments  ·  Services  ·  Admin →
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  8. Similar to the Live Marker for Program ID (programidentifiermarker), it would be helpful to have a Live Marker for Agency ID.

    0 votes

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    0 comments  ·  Admin →
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  9. A client's enrollment date should not start before the program itself starts. The LSA treats these as errors, and we need to resolve them every year before submitting it. If Clarity stopped those errors from happening, it would save us a lot of time.

    11 votes

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    2 comments  ·  CE Events  ·  Admin →
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  10. This is a super small suggestion, specifically to change how the pager numbers are styled. As of right now the "li" item has styling code of

    .pager-container .pagination li {
    float: left;
    width: 15px;
    padding-right: 8px;
    }

    and then the actual link ("a href" has no padding or width. This makes it really hard to click the page number. My proposed fix would be this:

    .pager-container .pagination li {
    float: left;
    min-width: 23px;
    text-align: center;
    }

    and the "a" value would be something like:

    .pager-container .pagination li a {
    padding: 7px;
    }

    This way the clickable area of the link…

    1 vote

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    0 comments  ·  Admin →
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  11. I would love to be able to control which assessment processors are visible under the "Mode" drop-down so that only processors that are related to coordinated entry are visible.

    2 votes

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    0 comments  ·  Referrals  ·  Admin →
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  12. When a case manager leaves an agency AAs are having a difficult time reassigning clients to another case manager. Some case managers will have a case load of over 100 clients. It would be great to have a tool for system administrators to remove the case manager and assign the clients to another case manager.

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  13. We have a "centralized" CE agency and program that all users switch to in order to assess and refer to the CQ. However, there is nothing that prevents a user from referring to the CQ from their home agency after the fact (post assessment). This results in CE not being able to complete referrals and impacts the CE dashboard. It would be great if we could set permissions on what agencies can "send" clients to the CQ.

    2 votes

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    0 comments  ·  Referrals  ·  Admin →
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  14. We would like to propose the idea of being able to disable the trusted device option for certain/individual users. We have had an incident with username/password sharing and would like to have a way to better secure the account(s) for those who are not in compliance with policies.

    1 vote

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  15. Typically if there is data in Clarity Human Services, we expect to be able to report on it using Looker. There are some fields that are not exposed for reporting purposes. Two examples that we would like to have exposed in the Program Descriptor model are the 'Navigation Profile' field or the 'Primary Coordinated Entry Group' field. These are found on the Agency Overview screen.

    1 vote

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  16. When you input the "Operating Start Date" the system checks for any "Project Start Dates" that occur before the selected date. If they exit, a message appears warning the user they have clients that were served before the selected Operating Start Date. This will also help resolve potential LSA Flag issues due to this conflict in data quality.

    3 votes

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  17. While geolocation was made available by way of the Outreach module, it could other valuable uses. Communities are experiencing crises related to migrant populations and the collection of geolocation data related to this can be very informative.

    16 votes

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    Planned  ·  6 comments  ·  Outreach  ·  Admin →
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  18. The Agency Overview (AO) screen is not included in the list of screens accessible to Admins through the System Setup workspace. Not being able to view the screen means admins cannot see the relationship between questions and fields for reporting purposes.

    Similarly, I noticed two other places where the omission of the AO screen appears to have an impact:

    1) Fields unique to the AO screen do not appear in the Field Editor list;

    2) Questions and Fields unique to the AO screen do not appear in the Question and Clarity Fields views, respectively, found in the Project Descriptor model…

    2 votes

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  19. The fields from the Agency Overview screen are mostly stored in the Project Descriptor model of Looker under the "Agency" view. However, not all fields from that screen are represented, and they don't appear to exist anywhere else in Looker.

    Can the fields associated with the following questions from the Agency Overview screen be added to the Agency view in the Project Descriptor model?

    • Navigation Profile
    • Default User Home Screen
    • Dashboard
    • Open Units Report
    • Staff Inventory Access
    2 votes

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  20. There are many agencies who have various programs including Street Outreach. With the new Outreach tool in Clarity, I would have to build another agency of the same name in order to set the Default User Home Screen as Outreach for that specific program. This way, it does not affect other users.

    What I would like to see is have this option to set under the User Setup Screen and not the Overview of the agency. This way when street outreach users log in, it takes them to the outreach tool, while other users still got to the "search for…

    2 votes

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    1 comment  ·  Admin →
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