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Clarity Human Services

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Clarity Human Services

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625 results found

  1. Currently, the multi- select values are reportable as a single string. It would be great to be able to report on (Looker) individual values in the selection, similarly to the reporting options for the new Gender and Race and Ethnicity fields?

    2 votes

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  2. Have the ability to make a program enrollment private for specific clients instead of the entire enrolled household. For example, when enrolling a household where one or more persons signs an HMIS ROI "No", but the rest of the household signs "Yes", there should be a way to toggle on "Make Program Private" for only the clients that signed "No". Or when toggling "Make Program Private", have a popup that allows you to toggle this on or off for individual clients.

    1 vote

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    0 comments  ·  Admin →
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  3. As of the June 2024 Feature release, Goals now automatically recalculate when their associated measure is met or not met. For Goals with a Service Based Measure, the goal will automatically recalculate using the current date not the date entered for the Service.

    For example, let's say I have a Goal for a client to receive an employment service, that is measured by whether a employment service category service is issued. If today's current date is 7/10/2024, and I issue an employment service with the date back-dated as 6/30/2024, then the Goal will automatically recalculate and the accomplished date will…

    2 votes

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  4. The "Save & Close" button on the Exit screen does not "close" it saves and reloads the Exit screen. I see this behavior when exiting a client after reopening the program enrollment to fix a data entry error. Improve Clarity by either making the "Save & Close" button close the exit screen OR by renaming the button as "Save"

    1 vote

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    0 comments  ·  Admin →
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  5. Is it possible to add “age and relationship household” under client’s profile – specifically, program enrollment.

    Head of Household: Name of Client -- Age

    Program Group Members:

    Name of Client - relationship and Age

    2 votes

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  6. We built a custom report that included identifying the agency that uploaded a specific ROI. The field category "Release of Information" includes fields for Agency CoC and Agency Name, but not Agency ID. There is an ID field listed, but it is the ID of the ROI.

    We recently established a uniform naming convention for all of our agencies and programs. For the custom reports that each agencies has that identifies errors in the ROIs that they have uploaded, we have to manually change the names in ALL 150+ agencies.

    Please add the Agency ID field to this section so…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    6 votes

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  8. Allow for the ability to transfer assigned referral navigators to outgoing referral case managers to allow for increased notifications on client referral status.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  9. My team and I love the functionality of goals! However, we found that it was limited to services, status update assessments, and time. We would love to see this expand into client files.

    Ex: Goal of obtaining a driver's license or State ID can be met when a CM uploads "Personal Identification: Driver's License or State ID Card" into Client Files.

    2 votes

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  10. It'd be great if the system could/would send automatic emails when a funding source is set to expire and there will be no active funding source for a project.

    4 votes

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    0 comments  ·  Funding  ·  Admin →
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  11. We have had an issue with shelter providers allowing referrals to accidentally expire while still working towards a transportation plan/intake appointment and then subsequently enrolling folks as a non linked enrollment.

    Right now if they have already completed intake, to rectify this we have to delete the enrollment and re-refer them to the program opening and then re-add the enrollment. If the provider catches this before enrolling they have to potentially wait on our matching team to resend a match before completing their intake appointment or take the data on paper and enter it later.

    While obviously our team needs…

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  12. We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.

    4 votes

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    Under Review  ·  1 comment  ·  Admin →
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  13. Users and Admin often have to run a report to catch data quality issues > fix the issue > then re-run the report, a very common workflow.

    In the queue, there is a trashcan button and an "open" button. It would be so helpful and sensible to have another button for "re-run" in order to just run that same report that is in the queue with the same parameters to make it much more efficient to check to see if the changes done corrected the data error in the report.

    12 votes

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  14. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    41 votes

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  15. Currently, users don't have the option to add or display their pronouns within Clarity. I'm suggesting that when a new staff account is created there is a field for adding the staff member's pronouns. These pronouns should then be displayed along with the user's name and contact information when they are members of a client's care team.

    1 vote

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    0 comments  ·  Admin →
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  16. We have "non-CE System" programs called RAP "Regional Assistance Program" that provide CE events. There is no standard report that provides information about those events. The "CE APR" comes up blank when I run it on the RAP programs. We could use a report that organizes the CE event information. Data Analysis reports are really just a list of what was done.

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  17. We currently have to create two beds and link them together (Bed 1 and Bed 1A) to show that two people are occupying the same bed.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  18. It would be very helpful to my org if Looker models that have Client info included a Clients: Date Updated dimension that includes the updated time, as is currently done for the Clients: Date Created Date dimension (Date, Month, Quarter, Time, Week, Year).

    2 votes

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  19. It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!

    3 votes

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    0 comments  ·  Sharing  ·  Admin →
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  20. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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