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Clarity Human Services

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Clarity Human Services

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567 results found

  1. We built a custom report that included identifying the agency that uploaded a specific ROI. The field category "Release of Information" includes fields for Agency CoC and Agency Name, but not Agency ID. There is an ID field listed, but it is the ID of the ROI.

    We recently established a uniform naming convention for all of our agencies and programs. For the custom reports that each agencies has that identifies errors in the ROIs that they have uploaded, we have to manually change the names in ALL 150+ agencies.

    Please add the Agency ID field to this section so…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. This is a request to highlight required textbox fields red when left blank. When other field types are required, a user cannot move on and Clarity highlights the missing field in red. However, when it is a textbox, there is no indication that the text box is the missing field.

    6 votes

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  3. Allow for the ability to transfer assigned referral navigators to outgoing referral case managers to allow for increased notifications on client referral status.

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  4. We have had an issue with shelter providers allowing referrals to accidentally expire while still working towards a transportation plan/intake appointment and then subsequently enrolling folks as a non linked enrollment.

    Right now if they have already completed intake, to rectify this we have to delete the enrollment and re-refer them to the program opening and then re-add the enrollment. If the provider catches this before enrolling they have to potentially wait on our matching team to resend a match before completing their intake appointment or take the data on paper and enter it later.

    While obviously our team needs…

    1 vote

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    0 comments  ·  Referrals  ·  Admin →
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  5. We have noticed data entry issues where a users enters an amount for an income source and then changes the source to "no." The amount continues to exist and is reported in Looker if the source toggle is set to no. Please either prevent the user from changing the source toggle to no without also removing the amount or automatically delete the amount when the source toggle is changed to no.

    4 votes

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    Under Review  ·  1 comment  ·  Admin →
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  6. Users and Admin often have to run a report to catch data quality issues > fix the issue > then re-run the report, a very common workflow.

    In the queue, there is a trashcan button and an "open" button. It would be so helpful and sensible to have another button for "re-run" in order to just run that same report that is in the queue with the same parameters to make it much more efficient to check to see if the changes done corrected the data error in the report.

    12 votes

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  7. Currently, users don't have the option to add or display their pronouns within Clarity. I'm suggesting that when a new staff account is created there is a field for adding the staff member's pronouns. These pronouns should then be displayed along with the user's name and contact information when they are members of a client's care team.

    1 vote

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    0 comments  ·  Admin →
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  8. We have agencies who have client records from years ago and use the Clarity Intake/Exit/Assessment forms. They sometimes get confused on the verison that was used to what is being used now. If Bitfocus can add a version number to these forms (I recommend on top where the header is) to allow Case Managers the ability to tell what version of the from was used for that client.

    1 vote

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    0 comments  ·  Sharing  ·  Admin →
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  9. We have "non-CE System" programs called RAP "Regional Assistance Program" that provide CE events. There is no standard report that provides information about those events. The "CE APR" comes up blank when I run it on the RAP programs. We could use a report that organizes the CE event information. Data Analysis reports are really just a list of what was done.

    1 vote

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    0 comments  ·  CE Events  ·  Admin →
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  10. We currently have to create two beds and link them together (Bed 1 and Bed 1A) to show that two people are occupying the same bed.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  11. It would be very helpful to my org if Looker models that have Client info included a Clients: Date Updated dimension that includes the updated time, as is currently done for the Clients: Date Created Date dimension (Date, Month, Quarter, Time, Week, Year).

    2 votes

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  12. Creating a Chronic Homeless Live Marker from data entered in the CH core Data Standard fields on enrollment screens such as 3.08 and 3.917, which would allow Admins to do nifty things like include it on CE Assessments or as conditions for Assessment Processors.

    38 votes

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  13. It would be FANTASTIC if we could set up automatic custom notifications to be sent out to the user email or a designated email when an action takes place in HMIS. For example an email is sent to the program director when someone is enrolled in their program. Another example would be an email is sent to the CES team email when someone is entered into outreach and needs an assessment completed. This could bridge some of our process together between platforms and it would take us to the next level!

    3 votes

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    0 comments  ·  Sharing  ·  Admin →
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  14. Adding the ability to associate an entire program to staff on the user account page.

    5 votes

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  15. It would be fantastic if customers could customize the colors of their live and training instances.

    1 vote

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    0 comments  ·  Services  ·  Admin →
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  16. Requesting looker fields for encampment notes & alerts. This is critical functionality for coordination and service planning. Requesting fields to obtain the note/alert content, date created, user creating, expiration.

    1 vote

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    0 comments  ·  Outreach  ·  Admin →
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  17. Currently, it's only possible to turn checkbox and picklist field types into custom filters on the INVENTORY dashboard. With the introduction of the Multi-Select field type, many communities are interested in seeing this field type made available as a custom filter type for the INVENTORY dashboard. This would allow customers to have more dynamic control over how they identify appropriate units and beds for client referrals.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  18. It'd be great if the system could/would send automatic emails when a funding source is set to expire and there will be no active funding source for a project.

    3 votes

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    0 comments  ·  Funding  ·  Admin →
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  19. Hello! One thing that came up in a past support ticket was that, if I can't proactively know how many family members will occupy a unit, I was told to just have a larger bed size to prevent needing to change the unit configuration with each new family. This is fine, but does create the issue that the inventory page flags the unit as "available" even when people are currently in it.

    One idea would be to make three categories: available, occupied, and fully occupied. Another idea could be to make a middle category such as available, partially occupied, and…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  20. Allow additional agreements to be added under user policy section of the settings page without modifying the existing agreement.

    1 vote

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    0 comments  ·  Admin →
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