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Clarity Human Services

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Clarity Human Services

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345 results found

  1. This is two requests:
    Clearer descriptions of current sharing settings
    More flexibility than current sharing settings allow

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  2. [CQ] Remove Ability to Reassign Referral Back to Assessing Agency

    1 vote

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  3. Here are some of the things we would like to see in an audit log:

    Audit log similar to client audit log (full history) for user accounts (last edits, values changed, additional agency access added/removed, email changed, photo changed, etc)
    Agency audit log for changes to address, active status, creation date.

    Program audit log in the same vein with history (who changed what and when on a program - the name, the funding, the beds, basically every PDDE change/edit/creation)

    Service audit logs (who created them, edited them, changed available dates, active/inactive, etc.)

    Sharing settings - audit history on sharing settings.…

    10 votes

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  4. 4 votes

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  5. Customers would like the secure messaging tool within Clarity function more like regular email (ability to cc, reply all, etc). Being able to send messages through Clarity to more than one user would allow end-users to more fully rely on Clarity for secure communication. All staff working with a particular client could be looped into one coherent thread within the messaging interface. The more the messaging tool functions like regular email, the better the likelihood of staff incorporating Clarity into their workflows.

    13 votes

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  6. Requesting a print function be added to ALL Assessment Screens.

    There should be a readily identifiable print icon, accessible to all users.

    There is currently no system dialog to print these screens.

    Web browser printing functions do not work as some items on page do NOT print (on/off toggles).

    12 votes

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  7. We would like to generate public dashboards that display key coordinated entry metrics.

    1 vote

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  8. "Our street outreach team would like to have cascading work for Current Living Situation records even for their long term clients. The ability to cascade is based on enrollment start date, but why can’t it be based (at least for the CLS) on the amount of days since the previous one was recorded?

    They have long term clients they work with and as you know, recording a CLS “outreach contact” is no longer a quick service transaction in Clarity – it takes longer for them to fill out the assessment page."

    4 votes

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  9. Knowing the number of views for Dashboards and Looks in Data Analysis would help admins determine which ones are useful.

    2 votes

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  10. Add Age column to GNRL-220 Program Details Report

    2 votes

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  11. Customer Request:

    1.) is there a possibility that a current living situation can be added as a status assessment under this menu? (training client screenshot here)
    [SEE SCREENSHOT]

    6 votes

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  12. Setting up a new Service Taxonomy is relatively easy, but applying a Service Taxonomy to Service Items is not. There can be thousands of Service Items within a Clarity instance to which Admins might need to apply just one taxonomy code. A tool that allows admins to search for Service Items and apply taxonomy codes would remove a significant barrier to the usage of Service Taxonomies.

    2 votes

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  13. It would be great to have sharing capabilities at the program level. Also, to be able to share program, assessment, and service data separately.

    5 votes

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    0 comments  ·  Sharing  ·  Admin →
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  14. It would be very helpful to have a search tool for the library. Some features:

    • Search all folders

    • Search by part of title or report number

    • Prompt suggested matches

    Nice to have:

    • Option to designate which folder to search in... i.e. Admin Reports only
    2 votes

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  15. Change the Screen and Assessment features to support workflows that combine multiple pages along with conditional skip logic.

    4 votes

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  16. Currently, the Private toggle in Assessments is determined by the Agency's Sharing Group settings. Changing the Service/Programs/Assessments Placed sharing setting to Not Shared will make the Private toggle disappear on Assessments. This is inconvenient if Service/Programs/Assessments Placed needs to be set to Shared, but the Private toggle still needs to be absent from selected assessments.

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  17. As an alternative to capturing everything through data collection in Clarity, better document management features could help meet customers' needs.

    A “Files Screen” for each uploaded document with meta-data and/or custom fields so there could be more robust reporting on collected documents could be really helpful with case management.

    For example, when a client's drivers license has been scanned and uploaded, there could be a custom "DL Expiration" field associated with that upload.

    Since a valid DL is almost always required in order to sign a lease or to obtain employment. we could be on the lookout for expiring DL's…

    2 votes

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  18. Customers are often need to create complicated Clarity screens, programs and services (assessments and/or program enrollment, update, exit screens). Because of the difficulty involved, admins like to build a first draft on a training site to make sure the new elements work the way they hope.

    Could there be feature that allows customers to copy these complicated screens, programs, and services from one instance to another, like a training site to a live site?

    2 votes

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  19. At this time the toggle is only able to be used for new records or where records are only used by one agency. A customer has requested to be able to use the toggle on shared records because at times multiple agencies share the use of de-ID'd profiles (ie coordinated entry). Proposed enhancement to allow the toggle to be used with shared records and give the option to automatically send a clarity mail notice or e-mail notification to those listed as an agency contact stating that their client has been de-identified, contact sys admin for details.

    2 votes

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    0 comments  ·  Sharing  ·  Admin →
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  20. A customer has requested a feature enhancement in which there can be a 'Make Program Private' toggle on the Program Set Up page in order to lock individual programs down to an agency in which only those agency users would be able view the programs history on the client profile. (similar to the 'Make Program Private' functionality within individual enrollment when editing a 'Case Manager' assignment).

    In addition, I feel as though if we had a 'Make Program Private' toggle, we should also incorporate a 'Make Service Private' toggle on the Service Set Up page as there are frequently services…

    2 votes

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