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Clarity Human Services

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Clarity Human Services

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481 results found

  1. 1 vote

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    1 comment  ·  Admin →
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  2. Objective: The "start" and "end" dates will allow the fields in screens to become active on the "start" date and inactive on the "end" date. Default start and end dates should match that of the screen.

    Reason: Currently, system admin need to manually add, hide, delete, fields from screens live. These changes may cause some users to experience error messages. Also, some modification may include adding, hiding, or deleting several fields which might make this time consuming.

    Outcome: System will automatically activate or de-activate screen's fields based on the dates entered.

    1 vote

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  3. Objective: The "start" and "end" dates will allow the screens to become active on the "start" date and inactive on the "end" date.

    Reason: Currently, system admin need to manually activate or de-activate screens.

    Outcome: System will automatically activate or de-activate screens based on the dates entered.

    1 vote

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  4. Password expiration warnings are helpful, but they should specify the site they are for. I have a number of different passwords for a training site, a live site, migration site, etc. and all have different passwords. When I get the warning, it just says "Clarity." Would be much more helpful to know which site needs to be updated!

    16 votes

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  5. Related to the existing idea advocating for 4.20 Coordinated Entry Events to be Service based Events instead of Inferred Events, (https://ideas.bitfocus.com/forums/930328-clarity-human-services/suggestions/43917810-provide-access-to-data-element-4-20-response-categ), there is an additional need related to how the 'Prioritization Status' associated with 4.19 Coordinated Entry Assessments is captured within Clarity.

    Currently, the only way to capture that a client has been 'Placed on prioritization list' (4.19_7.1) is if the Coordinated Entry Assessment associated with the client is placed on a Community Queue. For communities that choose to take advantage of the CQ functionality offered by Clarity, this works well, but for communities who choose not to…

    10 votes

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    1 comment  ·  Admin →
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  6. Create a warning to notify users when they enter a Housing Move-in Date prior to the Enrollment Date. It should also prevent the user from saving the enrollment. The Housing Move-in Date cannot be prior to the client's enrollment date even if it is a PH to PH transfer. This creates an error on the APR. The APR in Clarity categorizes this as not being housed even though there is a recorded housing move-in date.

    This causes problems when trying to troubleshoot the issue.

    12 votes

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    1 comment  ·  Admin →
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  7. When a Navigator is assigned in the Community Queue, it will help tremendously if the Navigator receives an email to know she/he has been assigned a new client. This will avoid having to do an extra step of having to email the Navigator.

    9 votes

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    0 comments  ·  Sharing  ·  Admin →
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  8. Most agencies that we integrate have client notes and public alerts that should be imported into HMIS, but the DIT doesn't support this. It would be helpful for new agencies and the team doing the integration if notes and public alerts could be imported using the DIT.

    3 votes

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  9. If System Admins can upload Custom Services through the XML DIT, they should also be able to delete Custom Services. Our organization recently integrated a new agency into HMIS with a large quantity of custom services, but one of those services is misleading and should be removed from the system. We have no way to do this because "custom services are not supported for deletion using the DIT, only HUD-defined services".

    3 votes

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    0 comments  ·  Services  ·  Admin →
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  10. System notifications for Updated Referrals and New Referral Notes are sent only to the staff member who created the referral. This is to request that these automated system notifications also be sent to the Staff Member at the Referred-To Program. Notes are also only visible. This would improve communication between different teams and save referred-to agencies from clicking through each client on the referral list checking for updates.

    6 votes

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  11. When Direct Expenses are enabled for a Funding Source, it would be very helpful to add a feature that limits any Service Expenses to be charged in excess of the Fund Amount -ie, Direct Expenses cannot exceed Fund Amount; Total Available > 0. This feature could be added under "Eligibility" or it could be a flag that pops up when a user tries to add a new Service Item. Thanks.

    5 votes

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    0 comments  ·  Funding  ·  Admin →
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  12. When we go in to enter services for a CORE Mobile Outreach client, we would like a drop down menu that we can use to toggle services after entering the service dates and vendors. At the moment, we have to enter each individual service one by one, which is extremely repetitive and time consuming.

    Example

    Service start date: 1/1/2021 Service end date: 1/1/2021
    Vendor: Team A

    Services
    Toggle slide Emergency supplies
    Toggle slide Animal services
    Toggle slide DMV

    Referrals
    Toggle slide Concord Care Center
    Toggle slide Warming center

    Linkages
    Toggle slide HCH Mobile Clinic

    Save

    7 votes

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    2 comments  ·  Services  ·  Admin →
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  13. I denied a client and it generated two of the exact same automated messages. Neither were necessary since I was the one doing the denying. Is there a way to code the software so it would not generate these if there was a match on the user performing the referral transaction?

    1 vote

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  14. When a Clarity user leaves and agency, there should be a way to switch all clients on that user's caseload en masse and change them to another assigned staff member, rather than having to go to each client's program page individually.

    25 votes

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  15. It would be useful to be able to link files to specific services. For example when we enter a Rapid Rehousing financial service I'd like to be able to link the associated file back up to that specific service.

    4 votes

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    1 comment  ·  Services  ·  Admin →
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  16. Enable the ability in Data Analytics to set visibility for individual items (looks/dashboards) similar to reports in the Report Library. We would like to be able to create a "Clarity System" level report and then be able to make it visible through Data Analytics to a specific CoC/Agency/Role. That way the item is not visible to all agencies or Data Analytics users. The only way to do this now is to create the item (dashboard/look) in the folder for each agency separately; which makes managing changes cumbersome to update.

    1 vote

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  17. While it is possible to require completion of individual fields on Assessments, users can still skip an entire Assessment that might contain important fields, like Current Living Situation.

    it would be great to have a way to require completion of an Assessment within a data collection workflow.

    11 votes

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  18. Agencies and communities are required to provide redacted client records when monitored by HUD. Currently, agency staff print the reports, cross through client PII, scan reports, and submit them to HUD. Often the redaction is insufficient. It would be very awesome if users could choose to pull client-level reports excluding PII to serve this purpose.

    9 votes

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  19. Custom services are great because they can be set on either an agency or system level. This means that agency managers can set them up. This is NOT the case for the new Note categories field, which can only be set in the field editor - and therefore flow across the entire system and can only be set by system admins. This makes no sense. Agency managers are aware of the wide swath of the work that staff do in a much more immediate way than system admins, and need greater flexibility to set these up, rather than a very…

    9 votes

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  20. Combine the process of providing services and recording a current living situation (CLS). Ideally, when providing a service in an outreach program, an additional section on the service would prompt to fill out a CLS assessment. The goal is to make sure that CLS is recorded each time a service is given, and is done on the same page and through the same process to save staff time. The standard CLS process should also be available in case an outreach worker contacts a client without providing a service.

    8 votes

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    0 comments  ·  Outreach  ·  Admin →
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